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!!!!!!Not a BSOD problem!!!!!!!!!!!

post #1 of 2
Thread Starter 
I have just been given a Laptop (Acer 5536G). It is an older laptop, I believe it is running Vista puke.gif

Now I was told that whilst it was switched on, and she was doing a word doc, the power cord got removed, since there was no battery installed at the time, it was a hard shut down.

During boot you get a very quick BSOD, which you are unable to see or read anything. But during boot up in safe mode it hangs a file "storport.sys" for a few seconds then BSOD quickly and restarts.



Would an original windows disk repair this? If she doesn't have one, what else are my options?

Thanks for your help thumb.gif
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My Rig
(14 items)
 
Childrens Rig
(13 items)
 
HTPC
(17 items)
 
CPUMotherboardGraphicsRAM
i5 4690k MSI Z97 MPOWER EVGA Gtx 970 SC Kingston Hyper X 
Hard DriveHard DriveCoolingOS
Intel SSD 120Gb WD 750Gb 2.5" 380A, 2x D5's + Phobya 240mm rad Win 8.1 Pro 
MonitorKeyboardPowerCase
BenQ 24" GL2460 G19 Silerstone Gold 850W Bitfenix Shinobi XL 
MouseAudio
G700 Asus Xonar STX 
CPUMotherboardGraphicsRAM
Phenom II x4 955 Gigabyte GA-870A-UD3 Asus GTS 450 G.Skill 1600Mhz 
Hard DriveHard DriveHard DriveHard Drive
Western Digital 2 Tb green Western Digital 2 Tb Green Seagate 1Tb Western Digital 1Tb Green 
Optical DriveOSMonitorKeyboard
Samsung Blu-ray Burner Win7 Ultimate Samsung 55" LED TV Logitech mx5500 
PowerCaseMouseMouse Pad
seasonic 430w Antec Two Hundred Case v2 Logitech M-RCL 124 Couch 
Audio
7.1 Surround Sound 
  hide details  
Reply
post #2 of 2
I would assume so, yes. I believe that a repair disc or a windows install disc would fix that problem. If she doesn't have one, I hear that you can order a windows cd for free. that you just have to pay for the product key if you need it.
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