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!!!!!!Not a BSOD problem!!!!!!!!!!!

post #1 of 2
Thread Starter 
I have just been given a Laptop (Acer 5536G). It is an older laptop, I believe it is running Vista puke.gif

Now I was told that whilst it was switched on, and she was doing a word doc, the power cord got removed, since there was no battery installed at the time, it was a hard shut down.

During boot you get a very quick BSOD, which you are unable to see or read anything. But during boot up in safe mode it hangs a file "storport.sys" for a few seconds then BSOD quickly and restarts.



Would an original windows disk repair this? If she doesn't have one, what else are my options?

Thanks for your help thumb.gif
post #2 of 2
I would assume so, yes. I believe that a repair disc or a windows install disc would fix that problem. If she doesn't have one, I hear that you can order a windows cd for free. that you just have to pay for the product key if you need it.
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