I guess the moral of that story is, we need better contract for our internet provider, or they get sued/fined/not get paid... 60/10 when I believe we were promised 150/50? is a little ridiculous. hell, my cheapo VPS for $5 a month has a 100/50 Mbit connection.
Do we get the opportunity to go onsite before the event and tap in to the network for a benchmark?
Need to get some FIBER