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ZoneAlarm Security Suite is blocking print server [Resolved] - Page 2

post #11 of 18
Thread Starter 
Quote:
Originally Posted by sniperscope View Post
Have you tried adding the printer's address to the trusted zone? Or, have you enabled the ports it uses?
The print server IP address is added to the trusted zone. The ports are open on the router because it prints over the network when ZA is off. Is there a way to open ports in the ZA program itself?

Blade - I have no update as of yet because I did not get a chance to reinstall. GF was over and using the printer etc. I'll get a chance to do it this morning around 5:30 AM. Thanks for checking back in.
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post #12 of 18
Thread Starter 
I did the clean reinstall with no luck. The only way that it will print is if I turn the program control completely off causing the outbound protection to be disabled. Even if I put it on Low, causing the program control to go into learning mode, it still will not print while ZA monitors it.

Edit: I even bumped the printing progs from trusted to super - nothing going on there either.
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post #13 of 18
I had the same problem using the IOGEAR GPSU21 print server and Zone Alarm. I finally got it to work by allowing the Spooler SubSystem program to have SERVER rights in the Trusted zone as well as ACCESS rights to the Trusted and Internet zone with a 3 bar trust level.

Hope this helps!
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post #14 of 18
Thread Starter 
Hey thanks! That is something that I did not try. GF fell asleep on the couch over by the printer so I dare not try it now LOL I AM tempted, but I won't. I'll try in the morning. Rep for you if this works.

Also, welcome to the forums. Hope you enjoy your stay. Please fill out your system specs under the UserCP menu.
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Bits n' Pieces
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CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 Deneb RB-C3 ASUS M5A97 R2.0 GeForce GTX 550 Ti G.SKILL Ripjaws Series (2 x 2 GB) 
Hard DriveHard DriveHard DriveHard Drive
Western Digital WD Black WD1002FAEX 1TB Western Digital WD Blue WD5000AAKX 500 GB Western Digital WD Blue WD5000AAKS 500 GB SAMSUNG 840 Series MZ-7TD120BW 
Optical DriveCoolingOSMonitor
LITE-ON DVDRW LH-20A1S SATA  ZALMAN CNPS9700 LED 110mm 2 Ball CPU Cooler  Windows 7 Professional x64 ViewSonic VX2753mh-LED Black 27" 1920 x 1080 
MonitorKeyboardPowerCase
Samsung 2263BW 1680 x 1050 Logitech K800 Seasonic X Series 750w Very Old Gateway 300 Series Full Tower Modded a... 
MouseMouse PadAudioOther
Logitech Anywhere MX Staples Ergonomic One Sennheiser Wireless RS160 D-Link Xtreme N Gaming Router DGL-4500 
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post #15 of 18
Thread Starter 
That worked!! Thank you! Your first post and you solved a problem, now that is the way to join REP +
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Western Digital WD Black WD1002FAEX 1TB Western Digital WD Blue WD5000AAKX 500 GB Western Digital WD Blue WD5000AAKS 500 GB SAMSUNG 840 Series MZ-7TD120BW 
Optical DriveCoolingOSMonitor
LITE-ON DVDRW LH-20A1S SATA  ZALMAN CNPS9700 LED 110mm 2 Ball CPU Cooler  Windows 7 Professional x64 ViewSonic VX2753mh-LED Black 27" 1920 x 1080 
MonitorKeyboardPowerCase
Samsung 2263BW 1680 x 1050 Logitech K800 Seasonic X Series 750w Very Old Gateway 300 Series Full Tower Modded a... 
MouseMouse PadAudioOther
Logitech Anywhere MX Staples Ergonomic One Sennheiser Wireless RS160 D-Link Xtreme N Gaming Router DGL-4500 
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Bits n' Pieces
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CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 Deneb RB-C3 ASUS M5A97 R2.0 GeForce GTX 550 Ti G.SKILL Ripjaws Series (2 x 2 GB) 
Hard DriveHard DriveHard DriveHard Drive
Western Digital WD Black WD1002FAEX 1TB Western Digital WD Blue WD5000AAKX 500 GB Western Digital WD Blue WD5000AAKS 500 GB SAMSUNG 840 Series MZ-7TD120BW 
Optical DriveCoolingOSMonitor
LITE-ON DVDRW LH-20A1S SATA  ZALMAN CNPS9700 LED 110mm 2 Ball CPU Cooler  Windows 7 Professional x64 ViewSonic VX2753mh-LED Black 27" 1920 x 1080 
MonitorKeyboardPowerCase
Samsung 2263BW 1680 x 1050 Logitech K800 Seasonic X Series 750w Very Old Gateway 300 Series Full Tower Modded a... 
MouseMouse PadAudioOther
Logitech Anywhere MX Staples Ergonomic One Sennheiser Wireless RS160 D-Link Xtreme N Gaming Router DGL-4500 
OtherOtherOther
D-Link DUB-H7 7-Port USB Hub SAMSUNG ML-2955DW Workgroup Wireless Laser Prin... Xerox XDM32205M-WU DocuMate 3220 Document Scanner  
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post #16 of 18
That is great news, I guess we do learn something new every day thanks.
post #17 of 18
Spooler SubSystem - oh why didn't I think of that!! Spooler SubSystem is window's printing service, and you can find it in task manager as spoolsv.exe - it must be enabled and given all access if you printer is to work properly
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post #18 of 18
Thanks for the Rep. Glad I could help.
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Dell E520
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Overclock.net › Forums › Software, Programming and Coding › Networking & Security › ZoneAlarm Security Suite is blocking print server [Resolved]