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7950 Sporadic Video Output Issues?

post #1 of 6
Thread Starter 
So I had a Sapphire 7950 100352-2L which I just had RMA'd because I was getting these random issues with my video output, at times my primary video output would just become corrupted and would make me have to use the PSU switch to turn off the PC to fix it. Well I got my replacement today and it just did the same thing to me, the replacement is the same model and I'm assuming it was a refurbished unit since it wasn't new in box and has markings on it like someone had already used it.

I don't know what is causing it, has anyone else had this happen? Maybe I just got another bad card.


The model 100352-2L seems to have warped PCBs on all the cards and has since been discontinued and replaced with 100352-3L which from the photos I've seen do not seem to have the warped PCB, perhaps there is an issue with model 100352-2L?
post #2 of 6
Thread Starter 
Anyone?
post #3 of 6
I have the 2L and I have never heard of warped PCB's or anything like that. Since you RMA'd it, the chances of it being the cards fault is now slim. Are you running crossfire? If you are, replace the bridge. I feel like the problem is lying in the drivers. What GPU did you own before this one? Try uninstalling your drivers. Express uninstall all AMD drivers. Make sure you have driver sweeper downloaded. Reboot into safe mode. Run driver sweeper and clean all AMD drivers. Now reboot and install the drivers. See if that helps. The problem may lie deeper though. There have been a couple times where I had to do a complete OS re-install. Is it possible for you to do that? Did you do anything funky lately? Playing with the registry, etc?
post #4 of 6
Thread Starter 
Quote:
Originally Posted by RavageTheEarth View Post

I have the 2L and I have never heard of warped PCB's or anything like that. Since you RMA'd it, the chances of it being the cards fault is now slim. Are you running crossfire? If you are, replace the bridge. I feel like the problem is lying in the drivers. What GPU did you own before this one? Try uninstalling your drivers. Express uninstall all AMD drivers. Make sure you have driver sweeper downloaded. Reboot into safe mode. Run driver sweeper and clean all AMD drivers. Now reboot and install the drivers. See if that helps. The problem may lie deeper though. There have been a couple times where I had to do a complete OS re-install. Is it possible for you to do that? Did you do anything funky lately? Playing with the registry, etc?

No crossfire and I've already tried all the driver stuff. As for the warped PCB it looks like this, on both the RMA card and my original.

Taken from this review: http://www.legitreviews.com/article/1862/


I ruled out most things as the issue when I had the GPU RMA'd as I used my crappy old GPU and didn't experience any issues at all. Honestly it may just be the RMA though, like I said it was used and I'm starting to bet they sent me a previously RMA'd card that probably wasn't fixed.
Edited by Hellsrage - 6/15/13 at 2:09pm
post #5 of 6
I find it really hard to believe that it is the cards fault. Unless they just sent you back the same card. What display are you using? Maybe try replacing the HDMI cable?
post #6 of 6
Thread Starter 
Quote:
Originally Posted by RavageTheEarth View Post

I find it really hard to believe that it is the cards fault. Unless they just sent you back the same card. What display are you using? Maybe try replacing the HDMI cable?

Not the monitor either it happens on both HDMI and DVI on two different monitors. Like I keep saying though this is a refurbished card, it came from a company who Sapphire has hired to do the RMA's, they said it was a different card, I can't be certain but the S/N is different.
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