Overclock.net › Forums › Hardware Vendors › Case Labs › Case Labs Post-Sales › late shipping for SMH-10
New Posts  All Forums:Forum Nav:

late shipping for SMH-10

post #1 of 7
Thread Starter 
i gave an order 11th June for smh10 (black matte). order number is 4161. today is 6th business day. and there is not being any process about order and shipping.
post #2 of 7
you can't contact the company by phone or anything? seems to be laziness on their part... can you get it same price somewhere else? might need to cancel and take your business elsewhere if they can't even give you some kind of status update... also make sure to review the business on the net to possibly ward off other potential customers that will end up in same boat as you.

BTW- some of the internet sites are actually just resellers with no physical inventory... meaning that everything you order goes automatically to backorder, and depending on the item, they try to buy from the cheapest merchant available at time of backorder... so it's quite possible your seller is waiting on another company to fulfill the backorder for them, they can even drop-ship (ship it from their seller directly to you) in which case, they probably run into big market sellers that don't mess with tracking orders and BS like that.

edit- doh.gif i should look at forum before opening mouth... thought this was a third party company/site you were talking about... if you're referring to case labs then simply contact them and see what's up. They most likely are having to deal with exports and international details.. and probably might not be able to offer tracking if it is sent economy class shipping.
Edited by Blue Dragon - 6/18/13 at 4:33am
HAF Dragon
(17 items)
 
Blue Dragon
(11 items)
 
W10M
(8 items)
 
CPUMotherboardGraphicsGraphics
AMD FX 9370 Asus Crosshair V Formula Z Asus R9-290 DCUII ~ ɌЭÐ M§D Asus R9-290 DCUII ~ ɌЭÐ M§D 
RAMHard DriveHard DriveHard Drive
AMD Radeon™ RP1866 Performance Series OCZ VERTEX 3 OCZ VERTEX 3 Seagate Hybrid drive 
CoolingOSMonitorKeyboard
CoolerMaster Seidon 240M WINDOWS 7 ULTIMATE 64-BIT BenQ XL2420T LOGITECH G19 
PowerCaseMouseAudio
Coolmax 1200W gold+ Coolermaster HAF 912 LOGITECH G300 Sound Blaster Tactic 3D Omega 
Other
ASUS PCE-AC68 WIRELESS ADAPTER 
CPUMotherboardGraphicsGraphics
AMD FX 4130 MSI 990FXA-GD80 MSI 7870 HAWK MSI 7870 HAWK 
Hard DriveOSMonitorKeyboard
OCZ VERTEX 4 WINDOWS 7 ULTIMATE 64-BIT BenQ XL2420T LOGITECH G19 
PowerCaseMouse
seasonic m12II 850w ANTEC NINE HUNDERED LOGITECH G300 
  hide details  
Reply
HAF Dragon
(17 items)
 
Blue Dragon
(11 items)
 
W10M
(8 items)
 
CPUMotherboardGraphicsGraphics
AMD FX 9370 Asus Crosshair V Formula Z Asus R9-290 DCUII ~ ɌЭÐ M§D Asus R9-290 DCUII ~ ɌЭÐ M§D 
RAMHard DriveHard DriveHard Drive
AMD Radeon™ RP1866 Performance Series OCZ VERTEX 3 OCZ VERTEX 3 Seagate Hybrid drive 
CoolingOSMonitorKeyboard
CoolerMaster Seidon 240M WINDOWS 7 ULTIMATE 64-BIT BenQ XL2420T LOGITECH G19 
PowerCaseMouseAudio
Coolmax 1200W gold+ Coolermaster HAF 912 LOGITECH G300 Sound Blaster Tactic 3D Omega 
Other
ASUS PCE-AC68 WIRELESS ADAPTER 
CPUMotherboardGraphicsGraphics
AMD FX 4130 MSI 990FXA-GD80 MSI 7870 HAWK MSI 7870 HAWK 
Hard DriveOSMonitorKeyboard
OCZ VERTEX 4 WINDOWS 7 ULTIMATE 64-BIT BenQ XL2420T LOGITECH G19 
PowerCaseMouse
seasonic m12II 850w ANTEC NINE HUNDERED LOGITECH G300 
  hide details  
Reply
post #3 of 7
Thread Starter 
i have send 1-2 messages to caselab about shipping..i cant get any answer for last 2 questions about shipping in 2 days

BİG EDİT : caselab has some production problems. but they will send my order today.
Edited by drserk - 6/18/13 at 7:43am
post #4 of 7
PM has been sent.
Zeus (X99)
(15 items)
 
Green Hornet
(16 items)
 
Toxic
(8 items)
 
CPUMotherboardGraphicsRAM
Intel I7-5930K EVGA X99 Classified EVGA SC GTX980Ti x 3 Crucial Ballistix 2400 MHz DDR4 (64GB) 
Hard DriveHard DriveOptical DriveCooling
Samsung PCI M.2 (512GB) Seagate Enterprise HDD (4TB x 8) LG Blu-ray EK Blocks, Pumps and rervoirs 
CoolingCoolingMonitorPower
Hardware Labs GTX 480 Hardware Labs GTX 560 Dell U3011 30" IPS Display x 2 EVGA 1600 Watt 
CaseOtherOther
CaseLabs SMA8 LSI RAID Controller Software: Solidworks, Cinema4D, Octane Render, ... 
CPUMotherboardGraphicsRAM
Intel I7-6700K ASUS Maximus Gene VIII mATX Gigabyte GeForce GTX1070 Mini Crucual Ballistix 2400MHz DDR (64 GB) 
Hard DriveHard DriveHard DriveHard Drive
Samsung V-NAND 950 Pro SSD - 256GB Samsung 850 EVO 1TB SSD (RAID 1) Samsung 850 EVO 1TB SSD (RAID 1) Seagate 2TB Enterprise HDD 
CoolingCoolingOSMonitor
Noctua NH-D9L Low Profile CPU Cooler Gelid Solutions WING 12 UV 120mm Case Fan (2X) Windows 10 Pro ACER Curved 34" Ultrawide 21:9 
PowerCaseOtherOther
Silverstone 600 SFX GOLD Modular PSU CaseLabs Bullet BH4 (Lime) MOD-ONE Black Double-G Case Feet Darkside UV LED Case Lighting 
CPUMotherboardGraphicsRAM
Intel I7-4770K ASUS Maximus VI Impact EVGA Titan GSkill 16 GB DDR3-1600 
Hard DriveCoolingOSCase
Samsung SSD 512MB 840 x 2 (RAID 0) EK Blocks, 280 x 60mm (2)  Windows 8.1 Pro 64 Bit CaseLabs Mercury S3 & Pedestal 
  hide details  
Reply
Zeus (X99)
(15 items)
 
Green Hornet
(16 items)
 
Toxic
(8 items)
 
CPUMotherboardGraphicsRAM
Intel I7-5930K EVGA X99 Classified EVGA SC GTX980Ti x 3 Crucial Ballistix 2400 MHz DDR4 (64GB) 
Hard DriveHard DriveOptical DriveCooling
Samsung PCI M.2 (512GB) Seagate Enterprise HDD (4TB x 8) LG Blu-ray EK Blocks, Pumps and rervoirs 
CoolingCoolingMonitorPower
Hardware Labs GTX 480 Hardware Labs GTX 560 Dell U3011 30" IPS Display x 2 EVGA 1600 Watt 
CaseOtherOther
CaseLabs SMA8 LSI RAID Controller Software: Solidworks, Cinema4D, Octane Render, ... 
CPUMotherboardGraphicsRAM
Intel I7-6700K ASUS Maximus Gene VIII mATX Gigabyte GeForce GTX1070 Mini Crucual Ballistix 2400MHz DDR (64 GB) 
Hard DriveHard DriveHard DriveHard Drive
Samsung V-NAND 950 Pro SSD - 256GB Samsung 850 EVO 1TB SSD (RAID 1) Samsung 850 EVO 1TB SSD (RAID 1) Seagate 2TB Enterprise HDD 
CoolingCoolingOSMonitor
Noctua NH-D9L Low Profile CPU Cooler Gelid Solutions WING 12 UV 120mm Case Fan (2X) Windows 10 Pro ACER Curved 34" Ultrawide 21:9 
PowerCaseOtherOther
Silverstone 600 SFX GOLD Modular PSU CaseLabs Bullet BH4 (Lime) MOD-ONE Black Double-G Case Feet Darkside UV LED Case Lighting 
CPUMotherboardGraphicsRAM
Intel I7-4770K ASUS Maximus VI Impact EVGA Titan GSkill 16 GB DDR3-1600 
Hard DriveCoolingOSCase
Samsung SSD 512MB 840 x 2 (RAID 0) EK Blocks, 280 x 60mm (2)  Windows 8.1 Pro 64 Bit CaseLabs Mercury S3 & Pedestal 
  hide details  
Reply
post #5 of 7
I too would appreciate an update. I have sent and email and called and left a message and have not received a response. I have waited five business days and have not received any updates on my order (#4179), which is also a SMH-10 case. Thanks
post #6 of 7
Same situation, I place an order on 13 June and the status is awaiting fulfillment. Today is the 6th business days. Tuesday I sent a mail to CL customer service but I haven't receive any answer.
No problem to wait but I wish to know when the order will be ship.
post #7 of 7
I'm sorry. We've been overwhelmed with PM's and email. Carla was out yesterday which only compounded the problem.

I've posted an update here.
Zeus (X99)
(15 items)
 
Green Hornet
(16 items)
 
Toxic
(8 items)
 
CPUMotherboardGraphicsRAM
Intel I7-5930K EVGA X99 Classified EVGA SC GTX980Ti x 3 Crucial Ballistix 2400 MHz DDR4 (64GB) 
Hard DriveHard DriveOptical DriveCooling
Samsung PCI M.2 (512GB) Seagate Enterprise HDD (4TB x 8) LG Blu-ray EK Blocks, Pumps and rervoirs 
CoolingCoolingMonitorPower
Hardware Labs GTX 480 Hardware Labs GTX 560 Dell U3011 30" IPS Display x 2 EVGA 1600 Watt 
CaseOtherOther
CaseLabs SMA8 LSI RAID Controller Software: Solidworks, Cinema4D, Octane Render, ... 
CPUMotherboardGraphicsRAM
Intel I7-6700K ASUS Maximus Gene VIII mATX Gigabyte GeForce GTX1070 Mini Crucual Ballistix 2400MHz DDR (64 GB) 
Hard DriveHard DriveHard DriveHard Drive
Samsung V-NAND 950 Pro SSD - 256GB Samsung 850 EVO 1TB SSD (RAID 1) Samsung 850 EVO 1TB SSD (RAID 1) Seagate 2TB Enterprise HDD 
CoolingCoolingOSMonitor
Noctua NH-D9L Low Profile CPU Cooler Gelid Solutions WING 12 UV 120mm Case Fan (2X) Windows 10 Pro ACER Curved 34" Ultrawide 21:9 
PowerCaseOtherOther
Silverstone 600 SFX GOLD Modular PSU CaseLabs Bullet BH4 (Lime) MOD-ONE Black Double-G Case Feet Darkside UV LED Case Lighting 
CPUMotherboardGraphicsRAM
Intel I7-4770K ASUS Maximus VI Impact EVGA Titan GSkill 16 GB DDR3-1600 
Hard DriveCoolingOSCase
Samsung SSD 512MB 840 x 2 (RAID 0) EK Blocks, 280 x 60mm (2)  Windows 8.1 Pro 64 Bit CaseLabs Mercury S3 & Pedestal 
  hide details  
Reply
Zeus (X99)
(15 items)
 
Green Hornet
(16 items)
 
Toxic
(8 items)
 
CPUMotherboardGraphicsRAM
Intel I7-5930K EVGA X99 Classified EVGA SC GTX980Ti x 3 Crucial Ballistix 2400 MHz DDR4 (64GB) 
Hard DriveHard DriveOptical DriveCooling
Samsung PCI M.2 (512GB) Seagate Enterprise HDD (4TB x 8) LG Blu-ray EK Blocks, Pumps and rervoirs 
CoolingCoolingMonitorPower
Hardware Labs GTX 480 Hardware Labs GTX 560 Dell U3011 30" IPS Display x 2 EVGA 1600 Watt 
CaseOtherOther
CaseLabs SMA8 LSI RAID Controller Software: Solidworks, Cinema4D, Octane Render, ... 
CPUMotherboardGraphicsRAM
Intel I7-6700K ASUS Maximus Gene VIII mATX Gigabyte GeForce GTX1070 Mini Crucual Ballistix 2400MHz DDR (64 GB) 
Hard DriveHard DriveHard DriveHard Drive
Samsung V-NAND 950 Pro SSD - 256GB Samsung 850 EVO 1TB SSD (RAID 1) Samsung 850 EVO 1TB SSD (RAID 1) Seagate 2TB Enterprise HDD 
CoolingCoolingOSMonitor
Noctua NH-D9L Low Profile CPU Cooler Gelid Solutions WING 12 UV 120mm Case Fan (2X) Windows 10 Pro ACER Curved 34" Ultrawide 21:9 
PowerCaseOtherOther
Silverstone 600 SFX GOLD Modular PSU CaseLabs Bullet BH4 (Lime) MOD-ONE Black Double-G Case Feet Darkside UV LED Case Lighting 
CPUMotherboardGraphicsRAM
Intel I7-4770K ASUS Maximus VI Impact EVGA Titan GSkill 16 GB DDR3-1600 
Hard DriveCoolingOSCase
Samsung SSD 512MB 840 x 2 (RAID 0) EK Blocks, 280 x 60mm (2)  Windows 8.1 Pro 64 Bit CaseLabs Mercury S3 & Pedestal 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Case Labs Post-Sales
Overclock.net › Forums › Hardware Vendors › Case Labs › Case Labs Post-Sales › late shipping for SMH-10