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Help me diagnose my new Uverse speeds

post #1 of 4
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Ok, I am doing a 30 day trial for Uverse internet (No TV or Phone) and I'm having some speed issues with it. First off, I'm paying for the 24Mbps service, but its inconsistent between 10 and 18Mbps that changes between during the time of the day. Now, I thought that I'm on my own dedicated line that is not affected by other people here (Almost EVERYONE here has AT&T). But my Voip Calls are just fine. Ping times have increased as well. I even ran a new grounding rod for the house (needed to do this for a while) to see if that would smooth things out. The AT&T installer also ran new cat5e to their gateway from the dmarc (Only terminated 4 of the wires and left the others hanging. I don't think that would affect anything though). I did buy a ADSL2+ Modem (So I don't have to buy this POS 2wire), but the installer could not get it to work. My guess is that he never rebooted the router (I could not be there for the install. So my wife "supervised")

Now I am comparing this to Cox Communications at 13Mbps, which would burst to 50+ at times, then levels out to 13. But I had jitter issues with voip calls, which is why I wanted to switch. Having access to AT&T's fiber back-bone that quick sound like a winner. I'm already thinking about switching back. I'm not happy.

Also, here are some UV Realtime pics. I don't know what alot of the data means, not my area of expertise, but it looks real bad with all the red biggrin.gif . Can anyone make sense of this?



    
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post #2 of 4
I'd switch back, personally.

With DSL it's possible to have say a 24 mbit link from you to the DSLAM, but have any bidirectional traffic from the DSLAM outward be completely congested to the point where you exhibit latency spikes and low bandwidth. This sounds like the case given the time of day behavior you're exhibiting.
post #3 of 4
Same for me; Its ATT's suckish quality. I've tried 3 routers/modems, and all were the same speed; 4 MPBS when i should be getting 6 MBPS.
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Delta IV Heavy
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Atlas V 431
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24GB 300 GB, 10,00 RPM WITH VTEC YO!!! Crucial MX100 256GB WD Black 1TB 
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post #4 of 4
all that red stuff, is line errors - looks like a dodgy line to me. I'd have the engineer redo the cable connection. it's running at a 7.1db noise margin and still getting errors - it should be rock solid. My ADSL2+ runs on a 3db profile and I don't get as many errors. There's noise somewhere on your line. Its either a bad connection, or interference from something.
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