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Couple weeks of BSODs - possible cineform related?

post #1 of 2
Thread Starter 
I started getting apparently random BSODs a couple weeks ago, in the middle of working, without any patterns. I had to leave for a week, so I wasn't immediately able to address them, but I'm back now and have been able to figure out a couple things. The original BSODs were all IRQL_NOT_LESS_OR_EQUAL and located at ntoskrnl.exe+75c00. I gather this is pretty common for either hardware problems or third party drivers. I was unable to find any consistent repro for the problem. I ran memtest86 and chkdsk, no problems found either way.

I then enabled driver verifier, following the instructions on this and other websites. Since enabling driver verifier, the random BSODs have completely disappeared, but I have found a consistent repro. A couple second after launching GoPro Cineform Studio, my computer will BSOD without fail, every time. I haven't checked to see if this also repros without driver verifier enabled. This also results in a slightly different BSOD, SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION at ntoskrnl.exe+75c00. Some quick googling turns up the fact that other users have experienced this same problem, but there is no acknowledgement or solution from cineform. I could uninstall cineform, but given that this is my only repro, it would be hard to know if this had actually solved the problem or not. I would also like to be able to continue using cineform if possible.

I have been using Cineform Studio for quite some time without any problems, and these BSODs are relatively recent, so I suspect there may be some other driver interfering, if that's possible? I've been racking my brain trying to remember and recent drivers or hardware I may have installed. I had rolled back a network driver that was causing me problems, so I updated it again, still BSODs. I have installed JProfiler 7, but I can't remember if that was before or after the BSODs, and I don't believe that installs any drivers.

I'm new to this forums, so I hope this is the right format and I've included all the relevant information. Thanks!

Win 7 x64 retail
System is about 2 years old, OS about 1 year maybe
i5-2500k @ 3.7GHz
NVIDIA GeForce GTX 570
ASRock P67 Extreme4
Corsair 650W

report.zip 2255k .zip file
post #2 of 2
Update your USB3 drivers.
EtronHub3.sys (Click to show)
BugCheck C1, {fffff98058758fd0, fffff98058758ff3, d90023, 24}

*** WARNING: Unable to verify timestamp for EtronHub3.sys
*** ERROR: Module load completed but symbols could not be loaded for EtronHub3.sys
Probably caused by : EtronHub3.sys ( EtronHub3+598e )

Followup: MachineOwner

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)
Special pool has detected memory corruption. Typically the current thread's
stack backtrace will reveal the guilty party.
Arguments:
Arg1: fffff98058758fd0, address trying to free
Arg2: fffff98058758ff3, address where bits are corrupted
Arg3: 0000000000d90023, (reserved)
Arg4: 0000000000000024, caller is freeing an address where bytes after the end of the allocation have been overwritten

Debugging Details:


BUGCHECK_STR: 0xC1_24

SPECIAL_POOL_CORRUPTION_TYPE: 24

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME: GoPro CineForm

CURRENT_IRQL: 1

IRP_ADDRESS: fffff9805b8daf43

LAST_CONTROL_TRANSFER: from fffff80002f9aa84 to fffff80002e92c00

STACK_TEXT:
fffff880`0b2ca2b8 fffff800`02f9aa84 : 00000000`000000c1 fffff980`58758fd0 fffff980`58758ff3 00000000`00d90023 : nt!KeBugCheckEx
fffff880`0b2ca2c0 fffff800`02fc593b : fffff800`02e1d000 00000000`20206f49 ffffffff`fff71892 fffff980`5bf40f20 : nt!MmFreeSpecialPool+0x374
fffff880`0b2ca400 fffff800`02ea753e : 00000000`00000000 fffff980`5b8dafb8 fffff980`05adabc0 fffffa80`0a5daaf0 : nt!ExDeferredFreePool+0xf33
fffff880`0b2ca4b0 fffff800`02e968ea : fffff980`5b8dafbb 00000000`00000001 00000000`00000001 fffff800`02f55733 : nt!IopCompleteRequest+0x5ce
fffff880`0b2ca580 fffff800`033362af : fffff980`5b8dad80 00000000`00000000 fffff980`58758f00 00000000`00000000 : nt!IopfCompleteRequest+0x66a
fffff880`0b2ca670 fffff880`04cc798e : fffff980`13bb4e50 00000000`00000000 00000000`00000000 fffff980`58758fd0 : nt!IovCompleteRequest+0x19f
fffff880`0b2ca740 fffff980`13bb4e50 : 00000000`00000000 00000000`00000000 fffff980`58758fd0 fffff880`0b2ca7b0 : EtronHub3+0x598e
fffff880`0b2ca748 00000000`00000000 : 00000000`00000000 fffff980`58758fd0 fffff880`0b2ca7b0 00000000`00000002 : 0xfffff980`13bb4e50


STACK_COMMAND: kb

FOLLOWUP_IP:
EtronHub3+598e
fffff880`04cc798e ?? ???

SYMBOL_STACK_INDEX: 6

SYMBOL_NAME: EtronHub3+598e

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: EtronHub3

IMAGE_NAME: EtronHub3.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4d433945

FAILURE_BUCKET_ID: X64_0xC1_24_VRFK_EtronHub3+598e

BUCKET_ID: X64_0xC1_24_VRFK_EtronHub3+598e

Followup: MachineOwner

3: kd> lmvm EtronHub3
start end module name
fffff880`04cc2000 fffff880`04ccbc00 EtronHub3 T (no symbols)
Loaded symbol image file: EtronHub3.sys
Image path: \SystemRoot\System32\Drivers\EtronHub3.sys
Image name: EtronHub3.sys
Timestamp: Fri Jan 28 23:46:45 2011 (4D433945)
CheckSum: 00011170
ImageSize: 00009C00
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
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