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Does Steelseries make crap scroll wheels?

post #1 of 9
Thread Starter 
I'm on my second Steelseries mouse and while this is anecdotal, I'm noticing a disturbing trend. My first Steelseries mouse was a Xai and lasted for about a year until the scroll wheel outright broke. My second mouse from them is a Kana which I'm using now, I've had 1-2 months and I'm noticing the scroll wheel is becoming "loose." It's fine if I make large movements with it, but if I just go line by line, it doesn't always register now.

I've done some research and it seems like the broken scroll wheel was a common problem for the Xai, though I haven't seen as much on the Kana. Is this also an issue with the Sensei, does this happen eventually to all their models?
post #2 of 9
I have the Steelseries Sensei and the scroll wheel started making high pitched noise after 4 months of use. I emailed them and the RMA process seemed too much of a hassle. I also have their QCK XL mouse pad and it's starting to break after 6 months of use. The Sensei also skips some times making my mouse jumping on my screen. The mousepad is 100% clean.
post #3 of 9
I have my steel series sensei for more that a year now and the scroll wheel has no problems I guess im just lucky smile.gif
post #4 of 9
That is what happens with mechanical scroll wheels. Most every mouse will be like that in a matter of time.
post #5 of 9
Hmm I've been using a steelseries Ikari laser for years and the scroll wheel has been perfectly fine.
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post #6 of 9
You guys are lucky I guess. The noise stopped for me after lubricating the wheel.
post #7 of 9
Thread Starter 
Actually I figured out what's happening to the Kana, maybe it can be fixed with superglue or something. The wheel itself is plastic, but on the outside of it is a rubber coating (like a car or bike tire). The rubber is becoming detached from the plastic wheel, so that causes it to slip and not turn the actual wheel itself. This is kind of bull**** that it's happening a month or two after purchase though.
post #8 of 9
Yep, the same happened with mine. Still not sure whether to RMA it or just fix it with glue...
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post #9 of 9
Quote:
Originally Posted by chilledinsanity View Post

Actually I figured out what's happening to the Kana, maybe it can be fixed with superglue or something. The wheel itself is plastic, but on the outside of it is a rubber coating (like a car or bike tire). The rubber is becoming detached from the plastic wheel, so that causes it to slip and not turn the actual wheel itself. This is kind of bull**** that it's happening a month or two after purchase though.
You can very easily fix it with superglue, I had the same problem and fixed it. The plastic wheel (and the surrounding rubber) comes off easily and just pops right back in, just buy new skates (or very carefully remove them and then reuse them), it's a 5 minute job.
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