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So I just received a replacement card from XFX... It doesn't work.

post #1 of 8
Thread Starter 
Got my 7870 back today. Stuck it in my system, first thing I noticed was the GPU LED on the motherboard was lit, meaning there was a problem. The monitor seems to receive some sort of display from the card, as part of the screen lights up. The iGPU works just fine, and I've tested this on two motherboards. Should I send it back, or is there something I can do?
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post #2 of 8
Sent it back
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post #3 of 8

sorry about your issues with XFX. XFX as a brand & there CS is terrible. I had many horrible XFX RMA issues

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post #4 of 8
sorry for your woes, yeah send it back and hope.
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post #5 of 8
Thread Starter 
I heard PSUs could cause problems? On both motherboards I used the same PSU. I'll bring it to my friend and test with his.
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post #6 of 8
Quote:
Originally Posted by Lefik View Post

I heard PSUs could cause problems? On both motherboards I used the same PSU. I'll bring it to my friend and test with his.

Typically the only problems that a properly-working PSU can cause with a video card is inducing "coil whine", which is annoying but not causative (or even indicative) of a defect.

That said, it can't hurt to try it on your friend's rig to rule out any variables.
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Julia
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post #7 of 8
Did you notice if this was the same card that you sent in before? I've had an issue with ASUS support -- on 4th RMA of the same thing since they keep returning it to me!

If its not the same, then I suppose there QC is just really bad and they sent you a defective card...

Have you made sure that the monitor/cable/etc all work fire?
post #8 of 8
Thread Starter 
Quote:
Originally Posted by Derpinheimer View Post

Did you notice if this was the same card that you sent in before? I've had an issue with ASUS support -- on 4th RMA of the same thing since they keep returning it to me!

If its not the same, then I suppose there QC is just really bad and they sent you a defective card...

Have you made sure that the monitor/cable/etc all work fire?

I don't know if it's the same card. The monitor and cable all work great, using them with the integrated graphics right now.
Main Rig
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CPUMotherboardGraphicsRAM
i5 3570K MSI Z77 Mpower Asus GTX 980 8Gb Mushkin Redline 2133mhz 
Hard DriveHard DriveOptical DriveCooling
Intel 520 120gb WD Green 1tb slim slot load drive Noctua NHD14 
OSMonitorKeyboardCase
Windows 7 Ultimate QNIX Qx2710 @ 96hz Ducky Shine 3, MX Blacks, Magenta Silverstone RV04 
MouseMouse PadAudioAudio
Mionix Castor Glorious XXL Extended Mouse Mat AudioTechnica AD900 Xonar DSX 
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Antlion ModMic 4.0 Vortex Doubleshot Backlit Keycaps 
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Reply
Main Rig
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CPUMotherboardGraphicsRAM
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Hard DriveHard DriveOptical DriveCooling
Intel 520 120gb WD Green 1tb slim slot load drive Noctua NHD14 
OSMonitorKeyboardCase
Windows 7 Ultimate QNIX Qx2710 @ 96hz Ducky Shine 3, MX Blacks, Magenta Silverstone RV04 
MouseMouse PadAudioAudio
Mionix Castor Glorious XXL Extended Mouse Mat AudioTechnica AD900 Xonar DSX 
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Antlion ModMic 4.0 Vortex Doubleshot Backlit Keycaps 
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