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New system with a 7970. Hard locks while playing games. - Page 2

post #11 of 17
Thread Starter 
Yep. The AMDdriverdownloader.exe utility auto downloads v12 too. Go figure.
post #12 of 17
Thread Starter 
Updating thread for troubleshooting log.

Updated videocard drivers last night to 13.6, and played Metro Last Light for at least 45 minutes with no issues. Installed Bitdefender Total Security 2012 and the MSI Afterburner utility. Launched Metro LL and it almost immediately crashes. Same crash symptoms, hard lock with lines across the screen.

Uninstalled MSI's AB utility and rebooted. Metro LL still crashes. Stop code: 0x80000000000000. Event viewer shows multiple service errors for Bitdefender prior to the crash. No minidump available.

Upgraded Bitdefender to 2013 and updated Microsoft Visual C++ 2012 Redistributable (x64) to 11.0.60610. No service errors for Bitdefender anymore.

Will be testing again tonight.
post #13 of 17
Thread Starter 
Another update.

Metro LL still crashes after updating Bitdefender Total Security and the Microsoft Visual C++ redistributable. Attempted to uninstall Bitdefender for troubleshooting purposes, but the application still starts upon boot. The Bitdefender uninstall utility yields the same results. Unable to delete the program directory, error "Administrator rights required to delete" even though I am logged in as an admin. I could have rebooted in to safe mode and tried to remove the program manually, but... screw that. I can install Windows in my sleep now after all this.

Reinstalled Windows 8 (again), and installed basic chipset drivers like before. AMD's 13.6 drivers were installed as well. Metro LL plays without a hitch. Installed MSI's AB utility, and system is still stable. Overclocked to 1200/1600 on stock voltage and still stable. Temps 45 degrees Celsius under full load. Freaking hell yes.

For now, I'm going to call this one resolved. A big shout out to all the guys that helped me get this one figured out. And a big FU to Bitdefender. You were a serious pain in my ass. You shall remain uninstalled.
post #14 of 17
Nice one! Nice OC too biggrin.gif
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Hexacore Whore
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post #15 of 17
Quote:
Originally Posted by valewalker View Post

Another update.

Metro LL still crashes after updating Bitdefender Total Security and the Microsoft Visual C++ redistributable. Attempted to uninstall Bitdefender for troubleshooting purposes, but the application still starts upon boot. The Bitdefender uninstall utility yields the same results. Unable to delete the program directory, error "Administrator rights required to delete" even though I am logged in as an admin. I could have rebooted in to safe mode and tried to remove the program manually, but... screw that. I can install Windows in my sleep now after all this.

Reinstalled Windows 8 (again), and installed basic chipset drivers like before. AMD's 13.6 drivers were installed as well. Metro LL plays without a hitch. Installed MSI's AB utility, and system is still stable. Overclocked to 1200/1600 on stock voltage and still stable. Temps 45 degrees Celsius under full load. Freaking hell yes.

For now, I'm going to call this one resolved. A big shout out to all the guys that helped me get this one figured out. And a big FU to Bitdefender. You were a serious pain in my ass. You shall remain uninstalled.

Looks like you fixed your issue, but if you have any issue in the future deleting a file. you can cheat and open an NT Authority\System prompt.

download PsExec from http://technet.microsoft.com/en-us/sysinternals/bb897553.aspx

CD to the folders executable in a CMD PROMPT.
the type
Code:
psexec -i -s cmd.exe

This will open an interactive (means you can see it on your logged in session) cmd prompt as the system user.

In the new cmd window run
Code:
whoami

To verify.

It should return something like:

NT Authority\System

This is about as high level as you can get in windows, but be careful not to do anything stupid.
     
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CPUMotherboardGraphicsRAM
Intel 7700k Z270M-DH3 UD 1151 MATX Zotac 1070 Amp! Edition CORSAIR 16GB 2X8 D4 3200 C16 VLPX 
Hard DriveHard DriveHard DriveCooling
Samsung 250GB 850 EVO Samsung 250GB 850 EVO Corsair 64GB M4 CORSAIR H110i 
OSMonitorKeyboardPower
Windows 10 ASUS VG248QE 24" 1920x1080 144Hz  Corsair K65 - Cherry Reds SEASONIC 80PLUS GOLD X-650 
CaseMouseMouse Pad
NZXT S340 Mid Tower Computer Case Logitech G502 SteelSeries QcK mass 
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256GB Samsung OEM SSD (SLOW POS) 64GB Samsung 830 64GB Crucial M4 Corsair H100 
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post #16 of 17
i tried bitdefender for me its doesnt work well for me try other software in my opionion.
post #17 of 17
Thread Starter 
I use psexec all the time at work. Never thought to use it like that though. Thanks for the tip!
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