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Bent pins on new Gigabyte z87 UD3H what to do?

post #1 of 22
Thread Starter 
This is for my friend and we put the motherboard in and i was about to put the 4670k in and noticed about 5 bent pins. I don't want to risk it. So we have to RMA it right? I'm guessing trying to bend the pins back would be futile.

I know it seems like a stupid question but i wonder if they're going to put the blame on us?
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post #2 of 22

If it is new, no doubt RMA it. Yes, it stinks having to wait... But it is the only alternative.

post #3 of 22
Thread Starter 
When i search "bent pins" and motherboards there's talk of Gigabyte and Newegg not supporting replacements for bent pins. Kinda scared.
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post #4 of 22
Gigabyte usually repairs few bent pins. Newegg on the other hand...
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post #5 of 22
Thread Starter 
It was five and the more i thought on it i know i didn't do it. I tried to bend them back best i could and it does look better but i still feel uncomfortable. We filed the RMA through Newegg and explained it was bent pins. Being a brand new board just started the build today you don't think they'll just send us another one? Guess i'm being hopeful.

Honestly this couldn't have gone worse lol, this is the one person i didn't want this to happen to. Nothing like instilling the fear of parts not working when your first build doesn't even begin to get started.
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post #6 of 22
Thread Starter 
Apparently i'm reading if worst comes to worst Gigabyte can replace the socket or pins for a repair fee?
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post #7 of 22
Yea, every manufacturer has that.
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post #8 of 22
They will likely not replace the board. In the future, record the unpackaging of the order. Make sure to immediately record the removal of the socket cover and record from all angles. If there is a problem, you will be able to prove that the board arrived in such condition. Good luck with this!
post #9 of 22
Thread Starter 
Well it looks a little better than when we got it but still wouldn't risk it.



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post #10 of 22
dont touch it and call GTS, be very nice and see what they say. if that doesn't work call back and be a dick.
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