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Downsizing space = sell the custom PC and buy Laptop _____? - Page 3

post #21 of 24
Quote:
Originally Posted by RomeSC View Post

just got off chat with a couple reps. They didn't know what Sager or MSI was, and they thought I was referring to 3rd party websites selling alienware for less than dell.com. After even more explanation from me, they concluded that if I wanted to save money I should open a dell CC... I declined and said I will have to pass on AW and buy a different brand, they replied "I can help you look at other dell laptops that are less expensive if you like". Fail.

Yep a lot of reps are just stupid. I think i have an extra $70 dollar gift card coming because a rep is stupid. Processed it twice.
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post #22 of 24
Another vote for alienware.

I bought an M14x last year when i joined the Defence Forces. I use it almost exclusively now, so much so that I'm selling off my sig rig soon.

My M14x can play most games with high settings (AA off) and for high intensity games like BF3 it runs mostly on medium (AA off). Still looks a lot better then consoles so that's good enough for me! biggrin.gif

Dell customer service has been brilliant. A few weeks before the warranty ran out the disk drive stopped working and I got a big scratch on the screen from it being in my bag. Two days after I reported it to Dell they sent a tech out to change both the drive and the entire display for free! thumb.gif

Make sure you look around for voucher codes. The original price of my Alienware was about €1450, it was the higher spec one with the 1600x900 display, i7 and 6 gigs of ram. I bought it when it was on sale and combined that with a coupon code and got it for €1000! tongue.gif

Also I've noticed something with the newer Alienware's that you should keep in mind, if you use the system configurator to bring the M14 to the same spec as the M17, the M17 works out slightly cheaper. I'm not sure if that's the same with the American site but it's the case with the Irish site.
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post #23 of 24
Quote:
Originally Posted by RomeSC View Post

just got off chat with a couple reps. They didn't know what Sager or MSI was, and they thought I was referring to 3rd party websites selling alienware for less than dell.com. After even more explanation from me, they concluded that if I wanted to save money I should open a dell CC... I declined and said I will have to pass on AW and buy a different brand, they replied "I can help you look at other dell laptops that are less expensive if you like". Fail.

Two things, don't try to negotiate with the guys if you click on chat banners on Alienware.com pages, that's where I work actually and we literally can't do anything about pricing. You have to be on a Dell.com page and chat there, or for best luck call them, you can make a lot more headway like that. In general you could likely get a $2000 17 for about $1700 or so. Treat it like car sales and don't be afraid to say no lol. biggrin.gif

Also before you call get pricing on similar hardware from ASUS and Sager, they will come down some to compete. thumb.gif
Edited by Halo_003 - 7/10/13 at 8:12am
post #24 of 24
Yea definitely call. I got my Y570 for $443 because I chatted with someone on the phone.
   
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