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Instant PC freeze when directx starts, windows 8 new install, new build - help !

post #1 of 4
Thread Starter 
I built a new PC with the following components and everything is running fine until I start a game :

*i5 3570k - tested at stock and overclocked, makes no difference to freeze
*Hyper 212 Evo cooler
*Asrock Z77 Extreme 4 mobo
*16GB Corsair Vengeance 1866 DDR3
*120GB Samsung 840 SSD, system drive
*750GB 7200 rpm HDD, for data
*Windows 8 OEM 64 bit
*Corsair Obsidian 550D case
*Corsair K90 keyboard
*Razer Deathadder 2013 mouse
*xbox 360 pc gamepad, wireless
*Corsair 600w PSU

No discrete GPU in the case yet, ordering a 760 this week. Currently this is running on the Intel HD4000.

Everything is rock solid during anything other than gameplay, have ran Prime tests for up to an hour at a time with no issues and have checked system temps, CPU temps, fan speeds and no issues there either.

Generally what I am seeing is this -

Start game
Title appears
Game crashes PC, image stays up, mouse freezes, no response to any keyboard or mouse use
Hard power down by holding down power button

I have the latest bios from Asrock, and have checked the drivers for the realtek audio, the intel CPU drivers etc. I have virus protection on (the free MS stuff) and see no evidence of virus type issues. I am very careful with installing / allowing add-ons, extensions and such.

I ran the directx diagnosis tool and that said everything looked fine. I updated my video codecs and see no issues playing back video on the net. I do have an issue with Windows media player only playing audio and not video, which has me stumped a little (when playing simple mpgs no less).

Youtube plays fine, as does netflix.

Stumped.
Edited by axel000 - 7/12/13 at 1:51pm
post #2 of 4
Thread Starter 
Interesting. Just tried Bastion and that doesn't work anymore either. It used to.

Have tried with the Asrock OC tuning app turned off and all settings set to non-OC but still getting the crashing. Installed some additional video codecs and Win MP is playing avis and mpgs correctly now.

Still can't figure out what is causing the immediate freeze, seems to be in every game no matter how simple.
post #3 of 4
Thread Starter 
I downloaded DriverMax to check for out of date drivers and it reported the intel HD4000 driver is out of date. For some reason though it won't install the latest one after I downloaded it, keeps saying it failed to install..
post #4 of 4
Thread Starter 
Well don't all help at once tongue.gif

I solved the problem, my Asrock Z77 Extreme 4 bios was automatically trying to OC the integrated GPU and adjust its voltage, it also had spread spectrum active. Deactivating these and everything is rock solid now.
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