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Not quite sure what's wrong.........

post #1 of 7
Thread Starter 
I don't know if this is the right forum to post this or not but since I AM using an AMD CPU, I figured I'd start here.

I have just recently (within the last 2 months) built a new rig, my 5th so far so I'm no noob. THIS build is an ASUS M5A99X with an AMD FX-8350 CPU running at 4.2 GHz, 32 GB of Corsair Vengeance DDR3-1600 RAM, a Corsair H80i liquid cooler with two 120MM fans, a Corsair TX 750 PSU, an EVGA GTX550Ti, 3 Seagate HD's totalling around 5TB, two front mounted intake 120mm fans and two 120mm exhaust mounted in the top of a Nzxt Tempest 410 case, dual booting Windows 7 Professional x64 (a legit copy) and Windows 7 Ultimate x64 (.....ehhh). One 2TB HD is used JUST for storage.

Ok, my concern is this.......it's flaky. Random freezes and hard reboots, on BOTH versions of Win7, usually while using Firefox 21-22 but sometimes while using a LEGIT version of ConvertXtoDVD. It also seems to hesitate while booting (boot screen freezes?). I don't know but it's annoying. I'd have thought I'd have had a bigger improvement over my old system.

My OLD system was an ASUS M5A97 with an AMD Phenom II 955 running at 4GHz, 8GB of Kingston DDR2-800 RAM, a CoolerMaster TX3 CPU cooler and a ULTRA 600W PSU and it seemed to be JUST as fast with less freezes.

SHOULD I have expected more?



I have found it doesn't much seem to matter whether I've OC'd the 8350 or not, it's acted up at both stock settings and with a bit of a push. I haven't changed any voltages.

Is there ANY software around that can monitor and log EVERYTHING so I could possibly pin down what's going on?

I know, it sounds piddling but, hey with a potentially screamin' machine here............why isn't it?

Now, games on the otherhand, I have yet to have found fault. Assassin's Creed II, FarCry3, Crysis3, Left4Dead2, CoD:MW3, Dirt3 all play flawlessly.

It's just...irritating.
post #2 of 7
If it is just freezing in a few programmes then i would say its likely to be a software issue seeing as all the games you play are fine.

Try opening WHEA (event viewer). If you dont know how to open this, go to search and type in event viewer and open it from there. You can then check for errors.

Have you tried disabling hardware acceleration in mozilla firefox? If you have not then try it by going to tools --> options --> advanced and unticking hardware acceleration.

Other things you could try is re-installing your drivers and the programmes that cause the crashes

I would also try testing the ram. Use memtest86 or the built in windows memory diagnostic tool. Try testing your HDD's for errors and bad sectors.

Also, do you get a bsod or is it just a restart? If its a bsod then find the error code in WHEA. If its just random restars then it could be your psu so post the make and model of your psu.
Edited by South80 - 7/16/13 at 5:32pm
AMD Rig
(11 items)
 
   
CPUMotherboardGraphicsRAM
FX 6300 Asus m5a99x evo MSI GTX 660 8gb corsair vengeance  
Hard DriveOptical DriveCoolingOS
Samsung 840 120gb  Asus Silverstone argon ar 01 Windows 7 64 bit 
PowerCaseAudio
xfx xxx 650 Antec One Asus Xonar DG 
CPUMotherboardGraphicsRAM
AMD FX 8350 Asus crosshair V formula-Z Asus 7970 Corsair vengeance pro 1600mhz (2x4gb) 
Hard DriveCoolingOSPower
Corsair force series GT 120gb + western digital... Corsair H100  Windows 7 home premium 64-bit Corsair AX 750 
CaseAudio
Corsair 650D Asus Xonar DGX 
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AMD Rig
(11 items)
 
   
CPUMotherboardGraphicsRAM
FX 6300 Asus m5a99x evo MSI GTX 660 8gb corsair vengeance  
Hard DriveOptical DriveCoolingOS
Samsung 840 120gb  Asus Silverstone argon ar 01 Windows 7 64 bit 
PowerCaseAudio
xfx xxx 650 Antec One Asus Xonar DG 
CPUMotherboardGraphicsRAM
AMD FX 8350 Asus crosshair V formula-Z Asus 7970 Corsair vengeance pro 1600mhz (2x4gb) 
Hard DriveCoolingOSPower
Corsair force series GT 120gb + western digital... Corsair H100  Windows 7 home premium 64-bit Corsair AX 750 
CaseAudio
Corsair 650D Asus Xonar DGX 
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post #3 of 7
Thread Starter 
No BSOD's.

The PSU is a brand new Corsair Enthusiast Series TX 750 Watt ATX/EPS Modular 80 PLUS Bronze.

All I have seen in the "event viewer" is something to do with "improper shutdowns" or loss of power. Well, duh, I have to hit the reset button to reboot or it just reboots all by itself. Of COURSE it's an "improper shutdown". But how can I tell what causes it? If it's a Firefox plugin, I can disable it. Could it possibly be hardware related?

Hmmm....
post #4 of 7
First off, to rule out individual applications from being the culprit, run a stress test, like Prime95. It would also be good to uncheck as much as you can in MSConfig startup and reboot before the tests. You dont want some background app being the trigger. If you get a bluescreen, lockup, etc with Prime95, it's probably time to start hardware testing.

Start by unplugging absolutely everything from the computer, inside and out, that isnt necessary for it to boot and use. So, you should be left with Mobo (and onboard vid if you have it), one stick of ram, boot drive, monitor, keyboard, mouse. Log back in and run some more Prime95. Hopefully you wont have problems. Then power down and put back in 1 stick of RAM, power up and test again. Then perhaps the video card and so on. Keep adding one piece of hardware at a time until you start having problems.

I had an old bluetooth adapter that was in a USB hub causing wierd issues with my computer, so it could be as simple as that or as bad as an unstable CPU.

Hope this helps, Good luck!
The Water Ninja
(26 items)
 
Pepto Pony
(12 items)
 
MrDVR
(15 items)
 
CPUMotherboardGraphicsRAM
AMD FX-8350 @ 4.8Ghz CROSSHAIR V FORMULA-Z MSI GTX 980 Gaming 4g 16Gb G. Skill Ripjaws 4x4 @ 1600 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 840 PRO 128Gb SSD Intel 160 Gb SSD Intel 250 Gb SSD Generic DVD-RW 
CoolingCoolingCoolingCooling
2 x Noctua (NF-P12-1300 )1300rpm Premium Silent... 2 x Corsair Air Series SP120   COUGAR CF-V12H Vortex Hydro-Dynamic-Bearing  Monsoon 90° Rotary Angle Fitting - 5/8" - Red 
CoolingCoolingCoolingCooling
Bitspower Dual / Single D5 Top Upgrade Kit 100 ... ModMyToys DreamFlex Premium 3/8" ID Tubing Reta... Coolance Liquid Coolant Bottle, 700mL Fluoresce... Coolance PMP 450 Variable Speed D5 Pump 
CoolingCoolingCoolingCooling
Bitspower D5 Mod Top V2 Pom version Alphacool NexXxos UT60 Full Copper Radiator 240 Noctua NF-A6X25 FLX Quiet Computer Cooling Fan ... NZXT Sentry Mesh Fan Controller w/ Five 30 watt... 
OSMonitorKeyboardPower
Microsoft Windows 7 Ultimate Toshiba Regza 52" 1920 x 1080 @ 120Hz  Microsoft Wireless Comfort 5000 Keyboard and Mouse SeaSonic M12II 750 
CaseAudio
My TV Stand Cabinet Creative Sound Blaster X-Fi Titanium 
CPUMotherboardGraphicsRAM
FX-4300 Gigabyte GA-78LMT-USB3 EVGA Geforce GTX 260 G.Skill Ripjaws X 
Hard DriveHard DriveOptical DriveCooling
Corsair SSD Samsung 7200 Laptop drive Some DVD Burner I took out of a dead Dell. Noctua NH-C12P SE14 
MonitorKeyboardPowerCase
Dell 19" 16:9 Logitec wireless Enermax 650w Apevia X-Cruiser3 Pink 
CPUMotherboardGraphicsRAM
A6-6400K Dual Core MSI A78M-E35 Onboard 4Gb G.Skill Ripjaws 1600Mhz (2 x 2) 
Hard DriveHard DriveOptical DriveCooling
Intel 320 SSD Western Digital 2.5" 1Tb 7200rpm  LG External Blue-ray Combo Drive Noctual NH-L9a 92mm SS02 
OSMonitorKeyboardPower
Windows 7 Ultimate 64bit Toshiba Regza 52" 1080p Logitech K400 Antec EarthWatts Green EA-380D 
CaseAudioOther
A piece of plywood and some zip ties. Onboard Hauppauge WinTV HVR-2250 dual tuner card. 
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The Water Ninja
(26 items)
 
Pepto Pony
(12 items)
 
MrDVR
(15 items)
 
CPUMotherboardGraphicsRAM
AMD FX-8350 @ 4.8Ghz CROSSHAIR V FORMULA-Z MSI GTX 980 Gaming 4g 16Gb G. Skill Ripjaws 4x4 @ 1600 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 840 PRO 128Gb SSD Intel 160 Gb SSD Intel 250 Gb SSD Generic DVD-RW 
CoolingCoolingCoolingCooling
2 x Noctua (NF-P12-1300 )1300rpm Premium Silent... 2 x Corsair Air Series SP120   COUGAR CF-V12H Vortex Hydro-Dynamic-Bearing  Monsoon 90° Rotary Angle Fitting - 5/8" - Red 
CoolingCoolingCoolingCooling
Bitspower Dual / Single D5 Top Upgrade Kit 100 ... ModMyToys DreamFlex Premium 3/8" ID Tubing Reta... Coolance Liquid Coolant Bottle, 700mL Fluoresce... Coolance PMP 450 Variable Speed D5 Pump 
CoolingCoolingCoolingCooling
Bitspower D5 Mod Top V2 Pom version Alphacool NexXxos UT60 Full Copper Radiator 240 Noctua NF-A6X25 FLX Quiet Computer Cooling Fan ... NZXT Sentry Mesh Fan Controller w/ Five 30 watt... 
OSMonitorKeyboardPower
Microsoft Windows 7 Ultimate Toshiba Regza 52" 1920 x 1080 @ 120Hz  Microsoft Wireless Comfort 5000 Keyboard and Mouse SeaSonic M12II 750 
CaseAudio
My TV Stand Cabinet Creative Sound Blaster X-Fi Titanium 
CPUMotherboardGraphicsRAM
FX-4300 Gigabyte GA-78LMT-USB3 EVGA Geforce GTX 260 G.Skill Ripjaws X 
Hard DriveHard DriveOptical DriveCooling
Corsair SSD Samsung 7200 Laptop drive Some DVD Burner I took out of a dead Dell. Noctua NH-C12P SE14 
MonitorKeyboardPowerCase
Dell 19" 16:9 Logitec wireless Enermax 650w Apevia X-Cruiser3 Pink 
CPUMotherboardGraphicsRAM
A6-6400K Dual Core MSI A78M-E35 Onboard 4Gb G.Skill Ripjaws 1600Mhz (2 x 2) 
Hard DriveHard DriveOptical DriveCooling
Intel 320 SSD Western Digital 2.5" 1Tb 7200rpm  LG External Blue-ray Combo Drive Noctual NH-L9a 92mm SS02 
OSMonitorKeyboardPower
Windows 7 Ultimate 64bit Toshiba Regza 52" 1080p Logitech K400 Antec EarthWatts Green EA-380D 
CaseAudioOther
A piece of plywood and some zip ties. Onboard Hauppauge WinTV HVR-2250 dual tuner card. 
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post #5 of 7
Thread Starter 
Well, as "wizardonthejob" suggested, I tested my PC with minimal hardware, progressively adding more with no problems. I really didn't think I had a hardware problem but I didn't know for sure. It's got to be a problem with Firefox and/or a plugin OR a problem with Windows. ConvertXtoDVD ver. 4.1.19 is the ONLY other program that has caused it to reboot and then only under Windows 7 Professional x64 (my primary boot OS). It has worked fine under Windows 7 Ultimate x64 (secondary OS).

There doesn't seem to be any pattern to when it'll freeze and/or reboot. It might run for days without a problem or it might act up 3 or 4 times in an hour. I guess I could always reinstall one of the versions of Windows and see what happens.

Thanks.
post #6 of 7
Thread Starter 
Well, I'll be damned. It appears that my RAM might be flakey. I have 4 Corsair Vengeance DDR3-1600 8GB sticks, bought at different times, and the first two seem to have been the culprit. EVEN though Memtest86 and the Windows Memory Diagnostic tests said they were fine. After 4 reboots this morning, just for grins, I pulled the two oldest sticks out, leaving 16GB of the newest pair. So far? No reboots or freezes or BSOD's.

I've also just ordered 16GB of G.Skill Ripjaw X series DDR3-1866 RAM.
post #7 of 7
Thread Starter 
Just popped in the G.Skill Ripjaw DDR3-1866 RAM and.......................1333? What?

I tried the MemOK on my Asus M5A99X mobo.....it did it's thing and...1333.

I go into the BIOS and change it to 1866 and......................nothing. It just sits there.

I pretty sure this mobo should handle DDR3-1866. What am I missing here?
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