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Cousins laptop keeps crashing, possible cooling issue

post #1 of 4
Thread Starter 
I'm trying to figure out what's wrong with my cousins laptop, it starts up fine and runs for about 15 minutes or so then it says something about a thermal issue. Not sure what it is exactly, but he thinks the fan might of died. Here is the .xml:

coolingissue.txt 1k .txt file
Edited by Dankebudz - 7/22/13 at 4:06pm
post #2 of 4
Have you tried opening up the machine and blowing some compressed air into/through the CPU fan? I would think it is really dusty and prohibiting the proper cooling for the CPU.
Combat 1.1
(16 items)
 
PAIN
(11 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7 3930K P9X79 PRO GIGABYTE G1 Gaming GeForce GTX 970 Samsung  
RAMHard DriveHard DriveOptical Drive
Samsung  Crucial M4 64GB SSD Seagate Barracuda 1TB ASUS 24x DVD Burner 
CoolingOSOSMonitor
NH-D14 Windows 7 Ultamite 64 bit Arch Linux ASUS VW246H Glossy Black 24" HDMI Widescreen LC... 
KeyboardPowerCaseMouse
Logitech Combo mk520 Seasonic X Series 650W NXT Phantom 410 Logitech Combo mk520 
CPUMotherboardGraphicsRAM
Intel Core i7 2600K P8Z68-V PRO GEN3 NVIDIA GeForce GTX 560 Ti  Samsung  
RAMHard DriveHard DriveCooling
Samsung  Seagate Barracuda HDD Crucial M4 SSD Corsair H80 
OSPowerCase
Windows 7 Enterprise Seasonic M12II 750w Plexiglass 
  hide details  
Reply
Combat 1.1
(16 items)
 
PAIN
(11 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7 3930K P9X79 PRO GIGABYTE G1 Gaming GeForce GTX 970 Samsung  
RAMHard DriveHard DriveOptical Drive
Samsung  Crucial M4 64GB SSD Seagate Barracuda 1TB ASUS 24x DVD Burner 
CoolingOSOSMonitor
NH-D14 Windows 7 Ultamite 64 bit Arch Linux ASUS VW246H Glossy Black 24" HDMI Widescreen LC... 
KeyboardPowerCaseMouse
Logitech Combo mk520 Seasonic X Series 650W NXT Phantom 410 Logitech Combo mk520 
CPUMotherboardGraphicsRAM
Intel Core i7 2600K P8Z68-V PRO GEN3 NVIDIA GeForce GTX 560 Ti  Samsung  
RAMHard DriveHard DriveCooling
Samsung  Seagate Barracuda HDD Crucial M4 SSD Corsair H80 
OSPowerCase
Windows 7 Enterprise Seasonic M12II 750w Plexiglass 
  hide details  
Reply
post #3 of 4
Thread Starter 
I opened it up and it didn't seem dirty at all, he actually got it from an old roommate and he said she didn't treat it very well. Left it on the bed, would leave it on all night, put it away while it was still on, and a lot of stuff that usually blocked the air flow. It got really hot just sitting on the kitchen and it didn't seem like the fan ever turn on table while I was looking at it, then it just shut off after about 15 minutes or so.
post #4 of 4
It sounds like the fan might not actually be coming on. Can you verify that the fan is actually spinning? Either check to see if you can feel/hear it running. You could also check to see if something like HW monitor of speedfan shows that you're getting actual fan RPM.

If the machine was left on a bed (and a girls bed at that), its possible that the fan sucked up some hair and might not be spinning right now.

I've also worked on machines laptops that got hot enough that although all of the components were there and functional, it was never stable again (both times they were macbook pros from about 2008). So its technically possible that something on the motherboard was damaged by the heat.

Let us know what you find.

Good luck smile.gif.
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