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I currently own an Onkyo 609 which I purchased based on some info I received from a few different home audio forums that is now having an hdmi issue. After researching a bit further since my first bit of trouble a month after purchase, I have come to now find that this line and almost this brand as of late is plagued with hdmi input board failures. I have read up on how the boards are on back order, are being replaced with identical faulty boards that will fail, and are even going as far as to have to resubmit for the same issue months later.

I have contacted the support and was told to write up an email as they are closed for the day so that my info will be in the system for my more detailed conversation tomorrow. I am wondering depending on what I hear from the support, what all my options really are concerning this unit. If all of this really is true, and I am suggested to just send it in only to receive another hdmi board of the same quality installed, then how much faith can I really place into the quality of this unit.

I am basically asking has anyone else here had a similar experience with this company and the repairing process? The net has not painted them in the best of light since I have started researching this issue more and more. If need be I will cut my losses and go with another company to avoid all the shipping and disappointment of a unit that is not the performer it was believed to be.
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CPUMotherboardGraphicsRAM
i5 2500k Gigabyte GA-z68a-b3h-d3 EVGA Nvidia Geforce GTX 780 SC with ACX Cooler Mushkin Redline 
Hard DriveHard DriveOSMonitor
Crucial M4 Western Digital Blue WD10EZEX Windows 10 Samsung 27" 1080p 
KeyboardCaseMouseAudio
Logitech k270 Corsair 750d Logitech m510 Topping Tp20- Mark 2 
Audio
Polk Audio Monitor 40's 
CPUMotherboardGraphicsRAM
i5 2500k  Gigabyte GA-z68-d3h-b3 EVGA GTX 780 SC ACX Kingston HyperX Blu 8 gb 
Hard DriveOptical DriveCoolingOS
Crucial M4 128 gb External MSI Dvd Drive usb 2.0 COOLER MASTER Hyper N 520 Windows 7 
MonitorKeyboardPowerCase
Samsung 27" 1080p 1ms Latency Logitech k270 Corsair AX 850 Lian Li Lancool pc-K9WX 
MouseAudio
Logitech M510 Altec Lansing 2.1 
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Neutral
(13 items)
 
   
CPUMotherboardGraphicsRAM
i5 2500k Gigabyte GA-z68a-b3h-d3 EVGA Nvidia Geforce GTX 780 SC with ACX Cooler Mushkin Redline 
Hard DriveHard DriveOSMonitor
Crucial M4 Western Digital Blue WD10EZEX Windows 10 Samsung 27" 1080p 
KeyboardCaseMouseAudio
Logitech k270 Corsair 750d Logitech m510 Topping Tp20- Mark 2 
Audio
Polk Audio Monitor 40's 
CPUMotherboardGraphicsRAM
i5 2500k  Gigabyte GA-z68-d3h-b3 EVGA GTX 780 SC ACX Kingston HyperX Blu 8 gb 
Hard DriveOptical DriveCoolingOS
Crucial M4 128 gb External MSI Dvd Drive usb 2.0 COOLER MASTER Hyper N 520 Windows 7 
MonitorKeyboardPowerCase
Samsung 27" 1080p 1ms Latency Logitech k270 Corsair AX 850 Lian Li Lancool pc-K9WX 
MouseAudio
Logitech M510 Altec Lansing 2.1 
  hide details  
Reply