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ISP Advice (GTA - Canada)

post #1 of 6
Thread Starter 
I am trying to narrow down what ISP to go with next month when I move into an apartment in York Region (GTA), and was trying to figure out the best one to go with, aka best bang for your buck.
Bell, Rogers, the big companies are out as they may offer better customer service but the pricing for the speeds and the rediculously low caps make them not appealing.

Instead, I'm looking at the likes of say Teksavvy, Start, etc, and was wondering what people's attitudes towards them, by using them themselves. I've heard lately that Teksavvy is starting to have network/reliability issues and their customer service is nearly un-reachable, whereas Start is a newer company, smaller but isn't very well 'known' yet.

Also, looking for around 40$/month plan, with as much speed as I can get, and well most the third party vendors have nice 200-300+GB caps so that's not an issue.
post #2 of 6
I recently got internet from Acanac. No cap and pretty good speeds for the price. I'm on DSL and so far, I have no reasons to complain!

It's also cheaper if you pay up front and if you pay for x months, you get free home phone for the duration of that "contract". I personally didn't do that though since I wanted to see if the advertised speeds were accurate. I have the 15/1 DSL and so far, that's about what I get.
Edited by Snowmen - 7/26/13 at 8:57pm
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post #3 of 6
Acanac is good if you don't mind pre-paying the entire year before hand, i used them for a year and a halfish, their service also comes with a bunch of other goodies like ssh tunneling, virtual pc etc.. I'm using ciktel, paying 60$ a month for phone and 45/4 unlimited internet atm.

Also check out vmedia.ca

In terms of service they all resell bell or rogers, so doesn't matter which company you choose.
post #4 of 6
Thread Starter 
Can't say I've ever heard of vmedia before, but more jobs are better.
post #5 of 6
I've been on Teksavvy for the last 5 years so it's been a while. With Cable now they do have issues, but most of the problems may be sync with Radio Frequency, and equivalent.
The wait times do suck i will admit, but recently I haven't needed to do any calls since signing up for my Cable connection.
They do also offer support via DSLR, and also they have MyWorld.teksavvy.com which you can use to do any basic management.

I've had minimal problems with them over the last couple years, and hope it continues in this fashion.
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post #6 of 6
Thread Starter 
I'd more than likely be going the ADSL route, better up speeds in my mind.
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