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Help setting up large home network

post #1 of 12
Thread Starter 
Hello guys.

So I live in a house with 6 people including myself, and I have been having trouble setting up a reliable network.

Currently, we have a 12MB speed. We started originally with one router, using 3 Ethernet cables linking directly to 3 computers, and 1 linking to a Ethernet switch that runs to the top floor using powerline adapters. However, when the switch is connected, the reliability drops massively - sometimes causing slow internet, sometimes causing some computers to report no internet access (but an active connection to the network) and other times It wont even detect the Ethernet connection to the network at all. As for wireless, this is also temperamental, and reporting no internet access despite an active connection.

I had tried setting up an access point in place of the Ethernet switch - but this worked terribly. Often the network connection would switch from what I will call Router A (connected to the ADSL line) to the Access Point (AP). DCHP was turned off on the AP, but I was unable to change the Default Gateway address to either router - if this makes a difference.

We had contemplated buying a new router - for about £75, but I want to make sure the problem does not lie elsewhere first.

I have tried using 2 different routers in place of Router A - the results are the same. I have also had the Ethernet switch running directly into Router A without the powerline adapters - again, the results are the same.

The routers I have used are a BT Business Hub, and a Thomson TG585.

We need to run 6 Ethernet cables, and have space for approximately 4 wireless devices.

Any thoughts? I am getting grief daily as I am the main techy of the house biggrin.gif
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post #2 of 12
I am not sure the details of those routers, but I used to have issues with my network when I was using a 6 year old router, and they went away when I upgraded.
post #3 of 12
If you just have one or two devices connected, do you run into those problems?

10 devices is going to spread your 12mb service pretty thin.
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post #4 of 12
It almost sounds like your bandwidth starved. I have a wireless network with a media server serving 5 computers. (not including tablets and phones) and I've never had such an issue. I use a Belkin 750 dual band. Hope that you find a solution.

I have a 200MB connection. Most speed tests average about 40-60.
    
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post #5 of 12
Thread Starter 
Quote:
Originally Posted by yanks8981 View Post

I am not sure the details of those routers, but I used to have issues with my network when I was using a 6 year old router, and they went away when I upgraded.

Interesting.

Quote:
Originally Posted by Fridge Gnome View Post

If you just have one or two devices connected, do you run into those problems?

10 devices is going to spread your 12mb service pretty thin.

With a few devices plugged in, the problem disappears.

Quote:
Originally Posted by Blaze0303 View Post

It almost sounds like your bandwidth starved. I have a wireless network with a media server serving 5 computers. (not including tablets and phones) and I've never had such an issue. I use a Belkin 750 dual band. Hope that you find a solution.

I have a 200MB connection. Most speed tests average about 40-60.

Thanks.


Well, if we were bandwidth starved, then would the computers at least show internet access? I might expect them to be slow, but completely designated as "no internet access"? And sometimes they will not connect to the router at all, as though the Ethernet cable is not even plugged in.

Also, even when they're plugged in, the issues occur, despite the fact only a few computers might be on.
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post #6 of 12
You can prove it not a WAN bandwidth issue pretty easy.... connect a few device (which you said isn't causing a problem)... then have one device start downloading something at like 10Mbps... check other device for issues.
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post #7 of 12
Have you tried setting all devices to static IPs? I would try and setup all static and see if the problem is fixed. At least you can narrow down the issue. DHCP can do some strange things with multiple routers if not setup properly.
post #8 of 12
I would get an 8 port, managed router, run a line to everyone's room, and give everyone a 4 port switch. All gigabit hardware.

They don't even need to be managed if you have a good router. Just put each switch on its own subnet. Boom, done.

You of course will run into issues with xbox live, but those can be worked around too.


A good router can manage bandwidth correct? I have never done it myself of course... But that 12 Mbps is terribly slow for 6 people. I wouldn't even want to run my 30 Mbps with more than two people.

You all should pitch in for a better connection if you guys can get it.
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post #9 of 12
Also check that powerline adapter. Use just one computer attached to it and see if the same issue happens.
 
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post #10 of 12
Thread Starter 
Thanks guys, I will continue the troubleshooting with these options.

Another issue I am having... Despite the second router (Router B) being disconnected a long while ago, sometimes, my Ethernet will connect to it and change from "Router A", and be called "Router B" - and my internet will be unavailable. Is there some cache somewhere on my computer that controls this that I can reset? It's very odd. I have disabled and reenabled the adapter, unplugged it, restarted both router and computer, and I have infact just reset the router with the pin reset., but my computer still says Router B! It has not been plugged in for days. I can't even access the router config
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