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HELP: Duplicate Xbox Live accounts same gamertag

post #1 of 8
Thread Starter 
I don't know how this happened....

I had been using my Xbox 360 primarily as an offline device in my dorm room at college for some years.

I'll just use pictures to describe the problem:
image.jpg

I can sign in to the one with 40 G or whatever those achievement points are.
But I cannot sign in to the one with 1970 G. It says there was a problem connecting and to redownload the profile to fix it.

The one with 40 G is the downloaded one, I guess it's the one on Microsoft's servers. The main problem is if I'm connected to the network I can't log in to the 1970 G account that I've been playing all this time. How do I transfer these game saves, achievements, and all that other stuff so I can actually use it online now? I searched and found there was no way to close my Xbox Live account once it's been opened. This is really frustrating!! please help me thank you.
post #2 of 8
its not fixable, you have to replay everything again, it happened to my brother last year
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Orange Angel
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post #3 of 8
If im not mistaken the issue is that one is local and the other is cloud.
And you cant transfer between the 2 iirc.
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post #4 of 8
Thread Starter 
What if I add microsoft points to the cloud account and change the gamertag. I guess the unknown is when I try to log into the "local" now with a gamertag that should be unused.
post #5 of 8
use horizon to transfer your save games and mod your gamer score. but if they are the "same account" then you should just be able to load them up on both accounts
post #6 of 8
Quote:
Originally Posted by Springerr View Post

use horizon to transfer your save games and mod your gamer score. but if they are the "same account" then you should just be able to load them up on both accounts

You need to check using something like Horizon whether or not they have the same profile ID. If so, you can just transfer the saves over very easily, without any need to change IDs in the save files.

As for what happened - it looks like your primary offline account was corrupted, and since you never went online, the new downloaded one is the latest they had available to give you.
post #7 of 8
Quote:
Originally Posted by Springerr View Post

use horizon to transfer your save games and mod your gamer score. but if they are the "same account" then you should just be able to load them up on both accounts

I'd be careful about using something like this. If you're ever planning to take it online, you may be banned for modding your account.
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post #8 of 8
Quote:
Originally Posted by Code-Red View Post

I'd be careful about using something like this. If you're ever planning to take it online, you may be banned for modding your account.

If you are just transferring gamesaves it won't result in a ban. Directly modding your gamerscore though, likely will result in you getting gamerscore banned. Considering the low amount of gamerscore, it isn't even worth the risk - not to mention I doubt this guy cares about his gamerscore.
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