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Bsod playing games, ntoskrnl.exe and Wdf01000.sys to blame? - Page 2

post #11 of 39
Thread Starter 
Ok I got a bsod so heres the dump file. Theres 3 I dont know if there all the same or not.
Dump.zip 32k .zip file
post #12 of 39

All three of the attached DMP files are of the WHEA_UNCORRECTABLE_ERROR (124) bugcheck.

There is a hardware problem, possibly with the processor itself.

If we run an !errrec on the WER structure (2nd parameter) we get the following:
Section 2     : x86/x64 MCA
Descriptor    @ fffffa800da9aa08
Section       @ fffffa800da9ab90
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 1 Bank 0)
  Status      : 0xb880000000020f0f

MODULE_NAME: hardware

IMAGE_NAME: hardware




Due to the module / image name being 'hardware', this implies it is not driver or software related, but a hardware IRQ or some other hardware related issue (CPU, motherboard, RAM, etc). Essentially a component is causing a bus communication issue.

Can't get a cpuspeed or smbios to check for OC'ing or BIOS version:
4: kd> !sysinfo cpuspeed
sysinfo: could not find necessary interfaces.
4: kd> !sysinfo smbios
sysinfo: could not find necessary interfaces.

1. If ANYTHING in the system is overclocked, immediately return the system to stock settings by clearing the CMOS in this case.

2. Ensure you also have the latest BIOS. If you don't know, use CPU-Z and take a screenshot your BIOS version or tell me what it is.

3. Memtest:

Download Memtest86+ here:


Which should I download?

You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

How Memtest works:

Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.

Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance is error-free with these faster settings.

Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.

This information, if available to the program, can be displayed via a menu option.

Any other questions, they can most likely be answered by reading this great guide here:


We'll start with that for now.


post #13 of 39
Thread Starter 
how do tell if anything is over clocked?
hers the Bios shot
there is one thing that my boyfriend did just tell me that happened that i forgot
my computer had to rewrite its bios once or twice when this all began
IMG_0808.JPG 4353k .JPG file
Edited by Avesinistra - 8/10/13 at 3:04pm
post #14 of 39
1. If you are unsure if anything is overclocked, nothing likely is. Although to be sure, clear the CMOS: http://pcsupport.about.com/od/fixtheproblem/tp/clearcmos.htm

2. You have the F7 BIOS version, the latest non-beta is F11. Update here - http://www.gigabyte.com/products/product-page.aspx?pid=3908#bios

How-to: http://www.gigabyte.com/webpage/20/HowToReflashBIOS.html

(Normally I would not recommend a BIOS update, but in 0x124 scenarios I absolutely do).

How are your temperatures?

You can use a program such as Speccy to find out.


post #15 of 39
Thread Starter 
it says the bios isnt compatible with my version of windows and im not sure if its flash protected or not should i update to 10 insted?
i think i cleared the cmos the options i kept seeing was reset fail save defult settings so i did that i hope that was right thats all there was.
my cpu is 31C
motherboard is 36C
graphics 45C
harddive 33C
Edited by Avesinistra - 8/10/13 at 5:34pm
post #16 of 39

Ah, I would imagine F11 was a BIOS update for Windows 8. Find whichever previous version of those is compatible for Windows 7 (probably 10).


post #17 of 39
Thread Starter 
how do i tell if my bios is flash protected or not?
Edited by Avesinistra - 8/10/13 at 5:50pm
post #18 of 39
Your motherboard has DualBIOS, therefore if the main BIOS fails it will recover the data successfully.


post #19 of 39
Thread Starter 
does that mean i need to disable anything or do i use q flash and go for it : ) to be honest im not sure witch of the 3 i need to use i guess it truely make a dif? sorry if im asking alot of questions i like to cover my questions or concernes and im not a pro so i really dont wanna f-up this pc cus my parents a will murder me
post #20 of 39
No problem.

Let's actually hold off on the BIOS update for now. Your system is unstable and I don't want to go to that length yet as looking at the BIOS changes by each version I am unsure as to if this will truly help.

Did you clear the CMOS? If so, use the system as you regularly would and let me know how it's behaving.


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