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HELP! Game crashed and now only producing half the FPS I was getting before!

post #1 of 7
Thread Starter 
I have a 60hz monitor so my max FPS is only 60FPS. I was playing HMA and my game crashed now I'm only able to get 30 FPS. I restarted my computer and did a benchmark and it still only got 30 FPS. I checked Nvidia Experience to see if it recommended lower settings and it actually recommended I turn everything to ultra. I have a 4670k along with a z87 Asrock extreme 6, running a GTX 760 4GB card. I have been playing Assassin's Creed 3 at 60 FPS with no drops in FPS. Hitman Absolution was playing 60 FPS with no drop in FPS ever since I built the computer, now it crashed and it will not even pass 40 FPS. What happened? Am I looking at possible hardware damage or is this a software malfunction within the game that can be fixed by re-installing or installing some sort of fix?

Now I would also like to point out I have an old PSU. I believe it's over 5 years old and to my knowledge it is producing more heat than it should be, when I leave the computer off overnight it will run the following morning for several hours without producing as much heat. My computer has been locking up and freezing on, then Windows will crash and the computer will ask me if I want to end task/force close on Microsoft Windows, this ultimately leads to a hard reboot and slow startup times. I have done a little research and I believe this is connected to the PSU not being able to supply enough power.

So what I feel has happened is this, I entered a scene in Hitman Absolution where rain was falling from the sky and the rain caused a drop in my FPS. Considering all the individual rain drops I could see how this would put a high load on my GPU, the fan increased its' RPMs to try and compensate for the heat. The PSU being on for several hours had start to become faulty and the overdraw caused the game/card to crash. Now when I load Hitman, any scene with rain is now covered with graphical errors, it appears as if the textures are no longer wrapped to their surfaces, I will post an image.

Now I have also read that a faulty PSU can cause damage to the motherboard and the CPU. How can I diagnose the state of my CPU and mobo? I recently purchased GPU/CPU/RAM/MOBO, and I'm about to purchase a PSU/SSD/RAM this week. I would like to verify that my CPU/MOBO are still operating at full capacity while I am still in the time left of my return policy. Purchasing core components before purchasing the PSU was a huge mistake and I regret it dearly, how can I can about diagnosing the quality of my core components?

Also interesting to note, not the 12v but one of the other voltages was fluctuating when I looked at in the BIOS. When I ran EVGA precision alongside Heaven Benchmark, the card would hit a spot in the benchmark where there was a heavy load, the temps would rise past 80 degrees Celsius and the core clock would actually drop to about 900. As the temps increased the core clock would drop hand-in-hand. To my untrained eye I feel as though my card has been damaged via the PSU, how can I detect permanent damage to my GPU and my other core components? Also interesting to note, when the computer is off several hours, it will not pass 70 degrees Celcius under a heavy load.

I was very particular when I purchased this card, I purchased the card based on the cost-to-performance ratio and I am not receiving my proper performance. In Heaven Benchmark the GTX 760 cards will score around 1400 but several nights ago I ran the test and only scored 800, the following day after my PSU had cooled off and my computer had been off I scored a 1091. Why the such drastic change in performance? Is this related to the PSU burning out capacitors on my video card? My gut tells me the PSU damaged the card which now causes the drastic change in performance but my impatience tells me to narrow down the issue before I ship my card all the way across the country and wait several days/weeks to receive a new one, but on the flip side to that I only have 5 days before my return policy expires. Any and all quick help will be greatly appreciated.

*PhysX is also enabled in Nvidia control panel but shows up unchecked in GPU-Z, I disabled the auto feature from utilizing my onboard graphics from my CPU as well. Could this be tied into my issue? Sorry for all the info but I wanted to be as detailed as I could to ensure an accurate response.

Here are some pictures to go along with the description of my issues.

TOVDXNX.jpg

KhDImFx.png

fLzHj9h.jpg

LmHMuAP.png

My average FPS is now only 32. I previously scored results exactly the same as these before the game crashed. I think the crashing is irrelevant to the game as I believe it would of happened in any game I been playing that moment when the PSU pushed the video card over the edge or vice verse.

Thank you in advance for all your help, I will refrain from playing any games and putting a further load on my rig until I have narrowed down the problem.
I can be reached quickly via skype, my username is Hydrochetta. Whatever info is provided via skype I will post on this thread for anyone else having similar issues.
post #2 of 7
Well first of kepler based cards (GTX 660 - 770) have something called boost clock that dynamically adjusts the GPU's clock speed depending on the graphics cards power draw and temperature. As such is normal to see the GPU clock speed drop somewhat when the card gets hot.

Second I see you are using custom settings in Unigine: Heaven 4.0 the results aren't directly comparable to other peoples results. That being said a GTX 760 results tend to be in the 1200-1300 point range so it does not seam like your card is that far off.

As for the Hitman absolution problem. Well I would start by reinstalling to the latest drivers. I know its kinda of a cliche advise but its always a good start. What type of temps you are getting on the CPU? And what's the make and model of the PSU?

Also what amount of AA are you using with Hitman? Large amounts of AA can really drag down the FPS.
Edited by Bit_reaper - 8/6/13 at 10:12am
    
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CPUMotherboardGraphicsRAM
i7 920 OC 4.0 GHz 1.35v HT on Asus P6T 1366 SLI Gigabyte GTX 970 OCZ 12GB DDR3 GOLD/Platinum mix 
Hard DriveHard DriveHard DriveHard Drive
Samsung Spinpoint F1 1TB Western digital 300GB Western digital Caviar Blue 1TB Samsung 840 EVO 250Gb 
Optical DriveCoolingOSMonitor
generic LG DVD WC'd , Supreme LT, NexXxoS Xtreme III 360, Phob... Windows 7 x64 Samsung 27" LED S27A550B 
MonitorMonitorKeyboardPower
ACER 23" x233H Dell U3415W Logitech G11 Chieftec 850W 
CaseMouseMouse PadAudio
Phanteks enthoo luxe Razer deathAdder respawn steelseries Qck Yamaha HTR-6130 AV Receiver 
AudioAudio
Yamaha NS-50B floor tower speakers miditech Audiolink II stereo sound card 
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post #3 of 7
Thread Starter 
What settings should I be running in Unigine for comparable results? I have reinstalled the Nvidia drivers several times and I have also tried the beta drivers as well.






=(

Here are some screenshots of what's going on internally. The higher core temps were after running a benchmark in Hitman Absolution. I ran the benchmark on Ultra settings considering the card in the review was also ran on Ultra settings. The one thing that I'd really like point out is that the game was able to produce 60 FPS (my monitor is 60Hz so that is the max I get), barely dropping below 55. The game crashed, which I believe to be connected to the PSU beginning to crap the bed, and now my FPS hasn't been right ever since, in any game. I read that if the PSU is faulty it can damage the capacitors on the video card. This is what I am terribly afraid of.
post #4 of 7
Quote:
Originally Posted by WiFiCannibal View Post

What settings should I be running in Unigine for comparable results? I have reinstalled the Nvidia drivers several times and I have also tried the beta drivers as well.
Warning: Spoiler! (Click to show)




=(

Here are some screenshots of what's going on internally. The higher core temps were after running a benchmark in Hitman Absolution. I ran the benchmark on Ultra settings considering the card in the review was also ran on Ultra settings. The one thing that I'd really like point out is that the game was able to produce 60 FPS (my monitor is 60Hz so that is the max I get), barely dropping below 55. The game crashed, which I believe to be connected to the PSU beginning to crap the bed, and now my FPS hasn't been right ever since, in any game. I read that if the PSU is faulty it can damage the capacitors on the video card. This is what I am terribly afraid of.


Well that PSU is crap no doubt about that. Its labeled as a 500W unit but in reality it struggles to put out 350W and its voltage regulation is dreadful (something that becomes even more of an issue under heavy load).

If you have anything overclocked drop back to stock. You need to save every watt you can and preferably replace that horrid PSU ASAP. Another thing to consider is that the PSU might actually be overheating causing shut downs. Try running with the side panel off.

As for the graphics card it self being damaged. Sure it can happen but if you actually did fry some cap's then chances are you have far more serious issues then some light artifacts in games. Are you getting artifacts in all your games or just Hitman?
Edited by Bit_reaper - 8/6/13 at 11:22am
    
CPUMotherboardGraphicsRAM
i7 920 OC 4.0 GHz 1.35v HT on Asus P6T 1366 SLI Gigabyte GTX 970 OCZ 12GB DDR3 GOLD/Platinum mix 
Hard DriveHard DriveHard DriveHard Drive
Samsung Spinpoint F1 1TB Western digital 300GB Western digital Caviar Blue 1TB Samsung 840 EVO 250Gb 
Optical DriveCoolingOSMonitor
generic LG DVD WC'd , Supreme LT, NexXxoS Xtreme III 360, Phob... Windows 7 x64 Samsung 27" LED S27A550B 
MonitorMonitorKeyboardPower
ACER 23" x233H Dell U3415W Logitech G11 Chieftec 850W 
CaseMouseMouse PadAudio
Phanteks enthoo luxe Razer deathAdder respawn steelseries Qck Yamaha HTR-6130 AV Receiver 
AudioAudio
Yamaha NS-50B floor tower speakers miditech Audiolink II stereo sound card 
  hide details  
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CPUMotherboardGraphicsRAM
i7 920 OC 4.0 GHz 1.35v HT on Asus P6T 1366 SLI Gigabyte GTX 970 OCZ 12GB DDR3 GOLD/Platinum mix 
Hard DriveHard DriveHard DriveHard Drive
Samsung Spinpoint F1 1TB Western digital 300GB Western digital Caviar Blue 1TB Samsung 840 EVO 250Gb 
Optical DriveCoolingOSMonitor
generic LG DVD WC'd , Supreme LT, NexXxoS Xtreme III 360, Phob... Windows 7 x64 Samsung 27" LED S27A550B 
MonitorMonitorKeyboardPower
ACER 23" x233H Dell U3415W Logitech G11 Chieftec 850W 
CaseMouseMouse PadAudio
Phanteks enthoo luxe Razer deathAdder respawn steelseries Qck Yamaha HTR-6130 AV Receiver 
AudioAudio
Yamaha NS-50B floor tower speakers miditech Audiolink II stereo sound card 
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post #5 of 7
Thread Starter 
I am only receiving the graphic error in Hitman. The computer has crashed on me several times. I plan on replacing the PSU this week, if I had known this was going to happen it would of been the first piece I purchased. How can I check if there has been permanent damage to my cpu/gpu/mobo? This crap PSU is scaring me into thinking I'm ruining these new pieces. In reality should I just gut the computer and wait until the new PSU comes in?
post #6 of 7
Thread Starter 
Ran the card today in my friend's rig. It ran beautifully. Now that I know the card is fine and still performs I am now drawing my attention towards the PSU. Upon putting my computer back together I investigated the ATX 12v power connector. I noticed the connector coming from the PSU actually looked a little black. The picture does not do justice to what I can see in person when I am holding the cable. The casing around two pins on the left side (1 top, 1 bottom) appears to be dark, almost black as if there was a short and the plastic got burnt by electricity. Would my computer even boot if the motherboard was damaged in this area? I am now afraid that even if I do replace the PSU, the motherboard 12v connector might have been damaged and the problem will still persist.

post #7 of 7
Thread Starter 
We have come a long way.

-Blackhawk Ultra Super Tower
-Rosewill Lightning 1000w
-GTX 760 4GB Running mint
-i5 4670k w/ Stock cooler soon to be XSPC Raystorm
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-More to come

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