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Help with TT water 2.0 extreme

post #1 of 4
Thread Starter 
I am having an issue getting the fan control software to work. I get an error message saying " Cannot connect to fan control device. Check USB connection on device and restart the Fan Control application. "

I have tried different USB headers and a different motherboard and I cannot get the software to work.
post #2 of 4
Thread Starter 
anyone? mad.gif
post #3 of 4
I'm not familiar with the equipment or the software so these are just general questions...

Is the software compatible with the OS you are running?

Have you installed the motherboard and or USB drivers?

Do other devices work off the USB headers?

Have you restarted the PC after installing the fan control software?
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Blæd (WIP)
(14 items)
 
Office-PC
(14 items)
 
Ultimate Rig
(18 items)
 
CPUMotherboardGraphicsRAM
Intel i7 3770k Maximus V Formula EVGA GTX 970 FTW w/ACX2.0 16GB Corsair Dominator Platinum DDR3-1866 (2x8Gb) 
Hard DriveOSMonitorKeyboard
Crucial M4 Windows 8.1 x64 Sony 40" 3D TV Corsair K90 
PowerCaseMouseAudio
Corsair AX1200 Silverstone TJ07 Corsair M60 Astro A40 w/Mixamp Pro 
Audio
Sony BDV-E300 
CPUMotherboardGraphicsRAM
Q6600 G0 asus p5n-t deluxe Palit GT620 Corsair DHX 
Hard DriveHard DriveOptical DriveCooling
Crucial V4 SSD Western Digital Caviar Phillips DVD+-RW Scythe Ninja 
OSMonitorKeyboardPower
Windows 7 x64 Dell E228WFP Dell Cooler Master Elite 400w 
CaseMouse
Bitfenix Shinobi Dell 
CPUMotherboardGraphicsGraphics
Intel® Core™ i7-3970X Rampage IV Extreme EVGA GeForce GTX 680 Classified EVGA GeForce GTX 680 Classified 
RAMHard DriveHard DriveOptical Drive
Corsair Dominator Platinum with Corsair Link Co... Corsair Neutron Series GTX 240GB SATA 3 6Gb/s SSD Western Digital VelociRaptor WD1000DHTZ 64MB 1TB Lite-On iHBS312 
CoolingOSMonitorMonitor
Corsair Hydro Series H100i Extreme Performance ... Windows 8 x64 benq xl2420t benq xl2420t 
MonitorKeyboardPowerCase
benq xl2420t Corsair Vengeance K90 Performance MMO Mechanica... Corsair AX1200i Digital ATX Power Supply — 1200... Caselabs MAGNUM TH10 Case 
MouseAudio
Corsair Vengeance M65 FPS Laser Gaming Mouse — ... Xonar Essence STX 
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post #4 of 4
Could be a hardware issue if the USB plug or cable is bad. I know it works perfect on mine.
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