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Monitor wont turn on.

post #1 of 2
Thread Starter 
Received my catleap Q271 retina ver.1 yesterday but I just can't get it to display anything even the back light doesn't stay on, it only flashes once whenever I turn it ON from the power supply and that all I get. I have tested it on my PS3, Xbox 360 and on my computer with a GTX 780 but no joy. The green light on the power adapter comes on and stays on but the light on the monitor doesn't come on at all. Also it's been detected by my computer, I can see it under Nvidia control panel with all its resolution and also in windows under screen resolution setting but there's nothing on the screen. So is the monitor DOA or something else, also I bought the monitor from greensum been that he's highly recommend but he hasn't reply to my email yet.
post #2 of 2
Do any of the ON-SCREEN-DISPLAY items come on the screen?
Like "missing input signal" or anything at all like that?

If you can't get any OSD items on the screen I'd say it's DOA.

You are using the right power cord right?
The place you have it plugged into isn't overloaded with other electrical devices right?
    
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CPUMotherboardGraphicsRAM
I7 5820k Fatal1ty X99X Killer EVGA 980 Ti SC+ w/ACX BP (06G-P4-4995-KR) Mushkin Enhanced Redline 16GB (4 x 4GB) DDR4 26... 
Hard DriveHard DriveOptical DriveCooling
SanDisk Extreme Pro 2.5" 480GB (SDSSDXPS-480G-G25) SanDisk Extreme Pro 2.5" 480GB (SDSSDXPS-480G-G25) Optiarc DVDRW AD-7240S Spire TherMax Eclipse II Five D.T. Heatpipe Uni... 
OSMonitorKeyboardPower
Windows 7 Professional 64bit ASUS 24" 144Hz 1ms LED (VG248QE) Filco Majestouch NINJA Tenkeyless (FKBN87MRL/EFB2) KINGWIN 1000W 80+ PLATINUM (LZP-1000) 
CaseMouseAudioAudio
Azza Hurrican 2000R SteelSeries Sensei Fnatic Genius SW-G2.1 1250 2.1 Logitech Wireless Gaming Headset G930 with 7.1 ... 
OtherOtherOtherOther
Lamptron 30W - 8 Channel Aluminum Rheobus - Bla... ModRight FilterRight Square Design 120mm Black ... ModRight FilterRight Square Design 120mm Black ... SilenX Rubber Fan Mount Screws - 20 pack (IXA-F... 
OtherOtherOtherOther
Rubber Anti-Vibration Screw 4-Pack for Closed C... Rubber Anti-Vibration Screw 4-Pack for Open Cha... NZXT 200mm 166.2 CFM (FN-200RB) NZXT 200mm 166.2 CFM (FN-200RB) 
OtherOtherOtherOther
NZXT 200mm 166.2 CFM (FN-200RB) NZXT 200mm 166.2 CFM (FN-200RB) Zalman ZM-MFC1 Combo 5-Channel PWM / 3-Pin Fan ... Scythe Gentle Typhoon 120 mm by Nidec Servo Cor... 
OtherOtherOtherOther
Scythe Gentle Typhoon 120 mm by Nidec Servo Cor... Scythe Gentle Typhoon 120 mm by Nidec Servo Cor... Yate Loon 140x140x25mm Clear High Speed Fan wit... Akasa Flexa FP5 PWM 5-Way Splitter - Smart Fan ... 
OtherOther
Yate Loon 120mm x 20mm Slim Fan - Medium Speed ... Lian Li 140mm Washable Steel Air Filter - Black... 
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