Originally Posted by Unicr0nhunter
That makes no sense. They've been 'processing orders' (taking pre-orders) for weeks. There's nothing more for them to do besides ship it. If Phanteks is going to ship my case on the 18th before they ship Newegg's then Newegg will not even have their cases to ship to anyone else before the 19th and that's if they paid to have theirs overnighted, which everyone knows would never happen. More likely Newegg wouldn't see any cases until the 21-23rd or later just like the rest of us would, unless A, B, or C above.
Actually it does sense if ya familiar with newegg's processes. And I would be shocked if newegg's and other major distributor's allotments ever see the inside of any "Phanteks USA" properties..... double shipping just doesn't make sense but I'll get back to this later..
The reason is that neweggs pre-orders have not as yet been processed. Been thru this before but confirmed it today by calling newegg on another matter. The purpose of my call was to add the MoBo to the order as I figured, I couldn't do much measuring of Rad clearances w/o the MoBo in place. I was told I could not add the MoBo to my order as "there is no order in the system".
Here's how it works .... what I have is what is called a "pre-order" .
Newegg order numbers have 9 digits:
Newegg Pre-order numbers have 7 digits
The customer service rep couldn't add an "order" to a "preorder as she couldn't access the preorder "in the system". As many have indicated in their complaints so far saying "newegg doesn't do that".... newegg has not "cleared credit" for my purchase. Looking at my current Amex charges on line and I see a $299.99 purchase from newegg for the Maximus VI Formula (10/16) but no $269.98 purchase for the Enthoo from 10/9
Note the wording on the web site: It says "Release Date".... not "arrival date" ..... in the past, when I have seen that, it means..."we have them sitting here, but we can't ship until they are released
". Think i-Phone......Boxes arrive in the stores..... Apple Stores, Carrier Stores, Walmart all about the same time.....staff are trained and a few days later you can buy one.... they arrive before the release date.
So the "There's nothing more for them to do besides ship it."assumption is not quite correct......it's a 2-3 day process ..... here's an excerpt from newegg's written response to my inquiry on the Enthoo:
"Please kindly note that all preorders will be transferred into normal order after it is released and then take 1-2 business days to ship out. The preorders will be processed in the order they were received."
Note, not one word about "arriving". Yes, the answer I got could be wrong but this is the general practice that I have experienced in the past.
Most peeps still assume that components are actually sitting somewhere at the order location. In this millenium, this is rarely the case as most vendors have switched to JIT (Just in Time) delivery systems to stay competitive. If I have an inventory of 1200 items coming in and I have 1000 presold.... why should I ever put those 1000 in my warehouse instead of drop shipping direct to who I sold it to ? Apple sells a lot of phones at it stores.....but only a fraction of what is sold by carriers. Why double ship to all those buggers to Apple and then reship to carriers at twice the cost ?
Almost no one owns warehouse space these days. In the course of my work, we receive equipment made oversees.....it doesn't go to company headquarters say in Florida and then trucked 1300 miles to us .... its unloaded off a ship in NY and trucked 40 miles to the site. Only thing we get from Florida is an invoice.
When I order from newegg in Georgia on a Monday, most of the time my order is charged on Monday, ships on Tuesday and arrives Wednesday. That's because the component was never delivered to newegg headquarters in Georgia, it's drop shipped from New Jersey 50 miles away.
Similarly, most PC components are made in China / Japan / Taiwan and generally are not shipped to the company's European headquarters, then shipped to USA headquarters, and then shipped to newegg. Why send products around the world when ya US market is just across the Pacific ?
I don't know what Phanteks does but most manufacturers send a container ship across the Pacific and then a fleet of trucks leaves California, some bearing an inventory for direct orders (small quantities) for sales from company headquarters and many, many more going out directly to major distributors. Think about it..... newegg will prolly sell a truckload or 2 in the 1st week...... why ship them from the California docks to Phanteks USA, unload them, put them in Phanteks warehouse, load them into a different truck, and then send them to newegg .... lotta labor and cost (lotta weight to double ship) which eats into the bottom line.
here's what we have been told:
newegg says release date is the 17th
IIRC, Phanteks said they shipping the 18th and that these will go out before anybody else
newegg said that sometime after the 17th they will process orders (say 17th and 18th - while supplies last)
newegg says that it will take 1-2 days to ship after order (not pre-order) processing (that has them shipping on the 18th at the earliest but most likely 19th- 20th)
Of course that doesn't mean that any of the above will actually happen but I can find no inconsistency in what's been said by both parties. It's also consistent with past experience with newegg and others. ATT&T had the i-Phones in stock well before the "Release Date". When i ordered i-Phone upgrades for the kids (geez 17, 22 and 23 and I still call them kids) from AT&T, they told me what sizes (GB) and colors they had "in stock" and how long I would have to wait for subsequent deliveries. They arrived 2 days after release date....far to short a time for them to have been double shipped.
Funny thing is, it doesn't much matter to me when the ship the dang thing .....I can't build a system now anyway as any decent RAM is no where to be found.
1st Choice - Mushkin 997122 or 997122R- 2 x 8GB DDR3-2400 CAS 10-12-12-28
2nd Choice - Cosair Vengeance Pro CMY16GX3M2A2400C10R 2 x 8GB DDR3-2400 CAS 10-12-12-31 (Hynix version)
3rd Choice - Cosair Dominator CMD16GX3M2A2400C10 2 x 8GB DDR3-2400 CAS 10-12-12-31