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Trouble with A6-3400M drivers

post #1 of 2
Thread Starter 
I currently have a Toshiba Satellite laptop that has graphics driver issues since a reinstall of windows I had to do a few months back. I haven't really bothered to fix it until now though as I am having to sell my gaming rig to pay for bills. On to the problem, I have had nothing but trouble with every AMD driver I have installed on this laptop. Short of ordering a $25 factory restore disc I am completely stumped. This could be because I've never messed with APU's before this point but I couldn't imagine it would give me this much trouble in either case. It must also be noted that the LCD panel is cracked and I am currently using a 25" Asus monitor as my main screen via HDMI.

When I reinstall windows I immediately go on to install the Toshiba drivers for my laptop and I get BSOD's occasionally and I can't get 1080P when connected to a larger screen Via HDMI and the laptop sees the GPU as a "generic VGA adapter". Also the Catalyst control center tells me there are no configurable options for my GPU and promptly closes.

Description Part 2:

If I install the official AMD drivers I can open the control center but I have limited functionality such as a lack of resolution control and I can't adjust color settings or any of those small things. And yet again my laptop won't display in 1080P when connected to a larger screen Via HDMI and the same problem occurs where it registers the GPU as a "generic VGA adapter". I also get more BSOD's

Description Part 3:

If I use the AMD Auto Detect Software I throws me the following error: Warning: Spoiler! (Click to show)

I have reinstalled windows twice in an attempt to resolve this issue to no avail, As I said earlier it's looking like I will need to get that factory restore disc but I figured I'd ask the very talented people here on OCN for their advice on the matter. Maybe I'm just out of the loop on the way these APU's function or something.

My Laptop Specs:
Brand: Toshiba
Model: Satellite L755D-S5204
OS: Windows 7 Home Premium 64-Bit (SP-1)
CPU: AMD A6-3400M
GPU: AMD Radeon™ HD 6520G
RAM: 2GB DDR3 1333Mhz
SSD: Corsair Force GT 60GB

Additional Screenshots: dxdiag Screenshots (Click to show)

CPU-Z Screenshots (Click to show)

GPU-Z Screenshot (Click to show)

Other notes:
Yes I use Driver Sweeper when reinstalling GPU drivers. wink.gif

GPU shows up as "Standard VGA Adapter" no matter what drivers I install. frown.gif
Edited by Fateful_Ikkou - 8/16/13 at 7:42am
post #2 of 2
Thread Starter 
Laptop seems to be fixed now. biggrin.gif

The following was done in order:
*Reseated CPU
*Replaced Thermal paste with Arctic MX-4
*Reinstalled Windows
*Allowed Windows to Fully Update (I mean fully, like 200+ updates)
*Created System Image
*Installed Latest drivers from my laptops support page

GPU is now recognized as "AMD Radeon HD 6520G"
I can enter the Catalyst Control Center and edit resolutions and color settings
Still can't display in 1080P but I'm beginning to the laptop doesn't support it.

Moral of the Story:
Don't be dumb and allow all windows updates to install on laptops. whistle.gif

I hope someone sees this thread and it helps them resolve a similar issue. thumb.gif
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