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Random Freezing / Crashing / BSOD Windows 7 - Page 2

post #11 of 19
Quote:
Originally Posted by GsNp View Post

Where would I find the minidump? I'll probably look it up myself after posting as to get this resolved asap

Are these it? I zipped together all of the dumps back to 7/22/2013 when the problem began.
If I didn't do it right please let me know.

First - check your GPU temps. Otherwise, almost all your crashes are caused by the Nvidia driver. Try this:

Download and install Driver Sweeper (Now Driver Fusion) - http://treexy.com/products/driver-fusion

Download the most recent NVIDIA drivers - http://www.geforce.com/drivers

Uninstall your current NVIDIA driver, restart in safe mode, run driver sweeper, uninstall "Nvidia Display" and restart in normal mode.

Install the new NVIDIA drivers, restart.

Wouldn't hurt to update DirectX, either.
post #12 of 19
Hi,

All of the attached DMP files are of the VIDEO_TDR_FAILURE (116) bugcheck.

The following drivers need to be updated ASAP:
Quote:
ASACPI fffff880`06357000 fffff880`0635f000 Mon Oct 30 22:09:12 2006 (4546b048) 000089fb ASACPI.sys

^^ Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities - http://support.asus.com/download/download.aspx
Quote:
timntr fffff880`01a9a000 fffff880`01b42000 Thu Dec 28 11:30:38 2006 (4593f12e) 000b27e8 timntr.sys

^^ Acronis True Image Backup Archive Explorer also included in Seagate DiscWizard:

Support: http://www.acronis.com/support/
Download: http://www.acronis.com/support/?TS=4-0

If no update available, I recommend removing this software.
Quote:
RTKVHD64 fffff880`06ac0000 fffff880`06bc1f80 Mon Mar 26 07:18:49 2007 (4607ac19) 001088cb RTKVHD64.sys

^^ Realtek High Definition Audio Function Driver - http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2
Quote:
mv61xx fffff880`00fb3000 fffff880`00feb000 Fri Jun 15 03:43:26 2007 (4672431e) 0002b257 mv61xx.sys

^^ Marvell 64xx/63xx SAS Controller - http://www.marvell.com/support.html

If the above do not help, move on to *116 troubleshooting:

The basic definition of a 0x116 bugcheck is:


There may be a bug in the video driver or video hardware.

So, let me now explain what VIDEO_TDR_ERROR means. First off, TDR is an acronym for Timeout Detection and Recovery. Timeout Detection and Recovery was introduced in Vista and carried over to Windows 7. Rather than putting exactly what Timeout Detection and Recovery does exactly, I'll just directly quote the MSDN article!

Timeout detection:
Quote:
The GPU scheduler, which is part of the DirectX graphics kernel subsystem (Dxgkrnl.sys), detects that the GPU is taking more than the permitted amount of time to execute a particular task. The GPU scheduler then tries to preempt this particular task. The preempt operation has a "wait" timeout, which is the actual TDR timeout. This step is thus the timeout detection phase of the process. The default timeout period in Windows Vista and later operating systems is 2 seconds. If the GPU cannot complete or preempt the current task within the TDR timeout period, the operating system diagnoses that the GPU is frozen.
To prevent timeout detection from occurring, hardware vendors should ensure that graphics operations (that is, DMA buffer completion) take no more than 2 seconds in end-user scenarios such as productivity and game play.

Preparation for recovery:
Quote:
The operating system's GPU scheduler calls the display miniport driver's DxgkDdiResetFromTimeout function to inform the driver that the operating system detected a timeout. The driver must then reinitialize itself and reset the GPU. In addition, the driver must stop accessing memory and should not access hardware. The operating system and the driver collect hardware and other state information that could be useful for post-mortem diagnosis.

Desktop recovery:
Quote:
The operating system resets the appropriate state of the graphics stack. The video memory manager, which is also part of Dxgkrnl.sys, purges all allocations from video memory. The display miniport driver resets the GPU hardware state. The graphics stack takes the final actions and restores the desktop to the responsive state. As previously mentioned, some legacy DirectX applications might render just black at the end of this recovery, which requires the end user to restart these applications. Well-written DirectX 9Ex and DirectX 10 and later applications that handle Device Remove technology continue to work correctly. An application must release and then recreate its Direct3D device and all of the device's objects. For more information about how DirectX applications recover, see the Windows SDK.

With this being said, if Timeout Detection and Recovery fails to recover the display driver, it will then shoot the 0x116 bugcheck. There are many different things that can cause a 0x116, which I will explain below:

Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

The following hardware issues can cause a TDR event:
Quote:
1. Unstable overclock (CPU, GPU, etc). Revert all and any overclocks to stock settings.

2. Bad sector in memory resulting in corrupt data being communicated between the GPU and the system (video memory otherwise known as VRAM or physical memory otherwise known as RAM).

GPU testing: Furmark

RAM testing: Memtest86+

3. Corrupt hard drive or Windows install / OS install resulting in corruption to the registry or page file.

HDD diagnostics: http://www.carrona.org/hddiag.html

To reset your page file, follow the instructions below:

a ) Go to Start...Run...and type in "sysdm.cpl" (without the quotes) and press Enter.

-Then click on the Advanced tab,
-then on the Performance Settings Button,
-then on the next Advanced tab,
-then on the Virtual Memory Change button.

b ) In this window, note down the current settings for your pagefile (so you can restore them later on).

-Then click on the "No paging file" radio button, and
- then on the "Set" button. Be sure, if you have multiple hard drives, that you ensure that the paging file is set to 0 on all of them.
-Click OK to exit the dialogs.

c ) Reboot (this will remove the pagefile from your system)

d ) Then go back in following the directions in step a ) and re-enter the settings that you wrote down in step

b ). Follow the steps all the way through (and including) the reboot.

e ) Once you've rebooted this second time, go back in and check to make sure that the settings are as they're supposed to be.

Run System File Checker:

SFC.EXE /SCANNOW

Go to Start and type in "cmd.exe" (without the quotes)

At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"

In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.

Let the program run and post back what it says when it's done.

- Overheating of the CPU or GPU and or other components can cause 0x116 bugchecks. Monitor your temperatures and ensure the system is cooled adequately.

- GPU failure. Whether it's heat, power issue (PSU issue), failing VRAM, etc.

The following software issues can cause a TDR event:
Quote:
-Incompatible drivers of any sort (either GPU, sound, etc)

-Messy / corrupt registry

-Bad direct x files (uninstall, then reinstall DirectX)

-bad system files (System File Checker - was run above)

-Bad driver (some drivers will cause an event due to internal bugs, however these are not nearly as common as many think due to all of the previous things causing the same symptom) - (remove all 3rd party programs and check to be sure drivers aren't loading. Then install only the necessary 3rd party stuff, and ensure it's the latest version).

Regards,

Patrick
post #13 of 19
Thread Starter 
Quote:
Originally Posted by pjBSOD View Post

Hi,

All of the attached DMP files are of the VIDEO_TDR_FAILURE (116) bugcheck.

The following drivers need to be updated ASAP:
^^ Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities - http://support.asus.com/download/download.aspx
^^ Acronis True Image Backup Archive Explorer also included in Seagate DiscWizard:

Support: http://www.acronis.com/support/
Download: http://www.acronis.com/support/?TS=4-0

If no update available, I recommend removing this software.

^^ Realtek High Definition Audio Function Driver - http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2
^^ Marvell 64xx/63xx SAS Controller - http://www.marvell.com/support.html

If the above do not help, move on to *116 troubleshooting:

The basic definition of a 0x116 bugcheck is:


There may be a bug in the video driver or video hardware.

So, let me now explain what VIDEO_TDR_ERROR means. First off, TDR is an acronym for Timeout Detection and Recovery. Timeout Detection and Recovery was introduced in Vista and carried over to Windows 7. Rather than putting exactly what Timeout Detection and Recovery does exactly, I'll just directly quote the MSDN article!

Timeout detection:
Preparation for recovery:
Desktop recovery:
With this being said, if Timeout Detection and Recovery fails to recover the display driver, it will then shoot the 0x116 bugcheck. There are many different things that can cause a 0x116, which I will explain below:

Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

The following hardware issues can cause a TDR event:
The following software issues can cause a TDR event:
Regards,

Patrick

Thank you for your reply Patrick,

I removed the Seagate Wizard because it was of no use to me, I've currently finished updating all the drivers and finished fully restarting.
Momentarily just now as I was in my e-mail my mouse froze as if the crash were about to happen again but I had keyboard functionality, no response but at least I could toggle numlock and then it unfroze, so I'm unsure what the cause is.

Ok currently my mouse is highly pixelated and isn't the normal, white, as I was typing this actually after connecting my phone to the USB it said the USB wasn't recognized, but now I plug it in and it's fine. I'm beginning to feel as if my problem is malware related... Before it crashed the screen displayed pinkish black green and yellow lines in the form of X's, probably about 25 of them displayed on the screen and then it proceeded to black with a white box in the middle which I managed to grab a picture of.






Any ideas?

Here is the SFC Scan log CBS.zip 329k .zip file

System seems stable after reseting the pagesys file. But there have been moments of stability. No over heating issues at all, GPU is sitting at a cool 33 and CPU cores are at 43 - 45 / 45-47 respectively with about 80% load.
Edited by GsNp - 8/20/13 at 3:28am
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post #14 of 19
As I said before I think that your cheap PSU is causing those Bsod's. At least borrow any decent PSU just for testing.
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post #15 of 19
Hi,

From the symptoms provided, I am inclined to believe that the PSU is the issue as well.

Regards,

Patrick
post #16 of 19
Thread Starter 
Quote:
Originally Posted by Pawelr98 View Post

As I said before I think that your cheap PSU is causing those Bsod's. At least borrow any decent PSU just for testing.
Quote:
Originally Posted by pjBSOD View Post

Hi,

From the symptoms provided, I am inclined to believe that the PSU is the issue as well.

Regards,

Patrick

Alright guys very much appreciated I will get a new on within the next couple of days, what PSU would you guys recommend for my current setup? Also Pawelr you stated my Cooling had been black listed? My Hyper Evo 212+?
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post #17 of 19
The coolmax "brand" of power supplies is on afew black lists not your cooling.
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Samsung 840 EVO 120GB[OS] WD Red 1TB Samsung 840EVO 120GB[Arma 3] Koolance 380A [modded for LGA2011v3] 
CoolingCoolingCoolingCooling
Black Water Ultimate 123 [3x Corsair AF120 Perf... MCP655 with Alphacool HF acetal top [5th gear] Feser 10/13 UV Tubing Alphacool CKC clear 
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Cooltek 120mm rad [antec tri-speed] Cooltek 120mm Rad [Corsair SP120 High Performan... Alphacool GPX-A 290 [290X waterblock] Windows 7 Ulitimate 64 bit  
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LG 29EA93 [2560x1080] LG L1715S [1280x1024] Samsung SMB2030N [1600x900] DIY display on V59 controller[1366x768@1440x900] 
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4Tech X7 G800 Cooler Master Real Power 850w Cooler Master Haf 932 Amd Edition Microsoft Mobile Mouse 4000 
AudioAudioAudioOther
Superlux hd681 FiiO E07K SoundMax Superbeam [bundled with P5B DLX] Scythe Kaze Master Pro 6 chanell 
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2x Sharkoon 30cm red cold cathodes 2x Revoltec 10cm UV cold cathodes 
CPUMotherboardGraphicsRAM
i3 550 [3.2@2ghz] @0.85V w/o HT w/o second core... Gigabyte H55M-S2 Ati X600 128MB GoodRam 4gb 1333mhz@600mhz 
Hard DriveHard DriveCoolingOS
Hitachi Ultrastar 1TB Samsung 40gb[OS] Cooler Master 140mm Fan Debian 8.2.0 x64 
PowerOtherOther
Pentagram Silent Force 460W Ever Eco Pro 700 CDS [UPS] Edimax EW-7318USg [Access Point] 
CPUCPUMotherboardGraphics
Xeon E5420 Xeon E5420 HP ML350 G5 motherboard HD5450 with HD5770 cooler on passive [PCIE X4] 
RAMHard DriveHard DriveHard Drive
20GB FB-DIMM@800mhz 2x40GB WD RAID0 Sata [11year old as for 2015] 2x73GB HP 15K RPM RAID0 SAS HP 10K RPM 143GB SAS 
Hard DriveHard DriveMonitorPower
HP 10K RPM 143GB SAS HP 10K RPM 143GB SAS Fujitsu W19-1 [1440x900] Delta DPS 800W 
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post #18 of 19
Thread Starter 
Quote:
Originally Posted by Pawelr98 View Post

The coolmax "brand" of power supplies is on afew black lists not your cooling.

Oh I see, well I don't have any Cool max products o.o

My current PSU is a 600W EagleTec
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CPUMotherboardGraphicsRAM
Intel Core 2 Duo E7200 P5K SE/EPU NVIDIA GeForce GTX 460 SE PNY Optima 2GB 667 
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G. Skill 240-Pin DDR2 SDRAM DDR2 800 G. Skill 240-Pin DDR2 SDRAM DDR2 800 PNY Optima 2GB 667 Seagate Barracuda 7200 RPM 16MB Cache SATA 3.0Gb/s 
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Seagate Barracuda 7200 RPM 32MB Cache SATA 6.0Gb/s LITE-ON Black 52x IDE CD-Rom Drive LG Black CD/DVD Combo Burner  Coolermaster Hyper 212 Evo 
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Windows 7 64 Bit Ultimate Vizio HDTV Microsoft Wired Business Keyboard EVGA SuperNova 750W B1 
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Clunker
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core 2 Duo E7200 P5K SE/EPU NVIDIA GeForce GTX 460 SE PNY Optima 2GB 667 
RAMRAMRAMHard Drive
G. Skill 240-Pin DDR2 SDRAM DDR2 800 G. Skill 240-Pin DDR2 SDRAM DDR2 800 PNY Optima 2GB 667 Seagate Barracuda 7200 RPM 16MB Cache SATA 3.0Gb/s 
Hard DriveOptical DriveOptical DriveCooling
Seagate Barracuda 7200 RPM 32MB Cache SATA 6.0Gb/s LITE-ON Black 52x IDE CD-Rom Drive LG Black CD/DVD Combo Burner  Coolermaster Hyper 212 Evo 
OSMonitorKeyboardPower
Windows 7 64 Bit Ultimate Vizio HDTV Microsoft Wired Business Keyboard EVGA SuperNova 750W B1 
CaseMouseMouse PadAudio
APEVIA X-Telstar Aluminum Case-Red Razer Deathadder / Razer Naga Steelseries Onboard 
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Reply
post #19 of 19
Thread Starter 
Also btw guys, I think I may have isolated the problem, the crash / freeze only occured when I had Firefox open in the background or was on a web page, doesn't matter what web page, but any. I'm now using Chrome and I haven't had a crash since, any ideas on that? It brings me back to the thought that it may just be malware. Where would I post to try and find out if it is?
Clunker
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core 2 Duo E7200 P5K SE/EPU NVIDIA GeForce GTX 460 SE PNY Optima 2GB 667 
RAMRAMRAMHard Drive
G. Skill 240-Pin DDR2 SDRAM DDR2 800 G. Skill 240-Pin DDR2 SDRAM DDR2 800 PNY Optima 2GB 667 Seagate Barracuda 7200 RPM 16MB Cache SATA 3.0Gb/s 
Hard DriveOptical DriveOptical DriveCooling
Seagate Barracuda 7200 RPM 32MB Cache SATA 6.0Gb/s LITE-ON Black 52x IDE CD-Rom Drive LG Black CD/DVD Combo Burner  Coolermaster Hyper 212 Evo 
OSMonitorKeyboardPower
Windows 7 64 Bit Ultimate Vizio HDTV Microsoft Wired Business Keyboard EVGA SuperNova 750W B1 
CaseMouseMouse PadAudio
APEVIA X-Telstar Aluminum Case-Red Razer Deathadder / Razer Naga Steelseries Onboard 
  hide details  
Reply
Clunker
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core 2 Duo E7200 P5K SE/EPU NVIDIA GeForce GTX 460 SE PNY Optima 2GB 667 
RAMRAMRAMHard Drive
G. Skill 240-Pin DDR2 SDRAM DDR2 800 G. Skill 240-Pin DDR2 SDRAM DDR2 800 PNY Optima 2GB 667 Seagate Barracuda 7200 RPM 16MB Cache SATA 3.0Gb/s 
Hard DriveOptical DriveOptical DriveCooling
Seagate Barracuda 7200 RPM 32MB Cache SATA 6.0Gb/s LITE-ON Black 52x IDE CD-Rom Drive LG Black CD/DVD Combo Burner  Coolermaster Hyper 212 Evo 
OSMonitorKeyboardPower
Windows 7 64 Bit Ultimate Vizio HDTV Microsoft Wired Business Keyboard EVGA SuperNova 750W B1 
CaseMouseMouse PadAudio
APEVIA X-Telstar Aluminum Case-Red Razer Deathadder / Razer Naga Steelseries Onboard 
  hide details  
Reply
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