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Help! graphics card not detected

post #1 of 9
Thread Starter 
Hi, i just bought an evga gtx 780 sc w/ acx cooler and installed it into my asrock z87 oc formula mobo, but it isn't detected by the mobo (using displayport connection)

hardware
4770k
asrock z87 oc formula
corsair ax760i
dominator platinum ram
gtx 780
GLaDOS
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GLaDOS
(19 items)
 
  
CPUMotherboardGraphicsRAM
i7 4770k Asrock z87 OC Formula evga gtx 780 sc acx corsair dominator platinum 16gb 
Hard DriveCoolingCoolingCooling
samsung 840pro  Ek Supremacy plexi copper EK-FC titan le plexi copper Swiftech MCR320XP 
CoolingOSMonitorKeyboard
Primochill Advanced LRT windows 8 asus vg248qe razer black widow 
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corsair ax760i nzxt phantom razer deathadder Razer Destructor 2 
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Altec Lansing vs4121 nzxt hue Bitfenix usb 3.0 card reader 
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post #2 of 9
OK, could we have a little more detail?

Have you tried re-seating the card?
Are you seeing anything on screen?
Does it work via DVI?
Does the fan start on the 780?
Did a previous graphics card work with this board?
Do you have the latest BIOS?

thumb.gif
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AMD FX-8350 @ 4.6 Ghz ASUS M5A97-PRO Sapphire R9 290X Tri-X 4GB @ 1170/1475 8GB Corsair Vengeance Blue LP DDR3 2133 Mhz 
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For Gaming
(18 items)
 
For Working
(8 items)
 
For Serving
(8 items)
 
CPUMotherboardGraphicsRAM
AMD FX-8350 @ 4.6 Ghz ASUS M5A97-PRO Sapphire R9 290X Tri-X 4GB @ 1170/1475 8GB Corsair Vengeance Blue LP DDR3 2133 Mhz 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 SSD 128 GB Toshiba SATA III 2TB SAMSUNG DVDRW Corsair H60 
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Windows 10 Pro 64 Bit Asus MG279Q 27" FreeSync WQHD 144hz IPS Corsair RGB K65 Cherry Red Corsair CX750M 
CaseMouseAudioAudio
Cooler Master Elite 430 Corsair Vengeance M65 Alesis iO2 Express Audio Interface Wharfedale Pro Diamond 8.2 Active Studio Monitors 
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Corsair Vengeance 1500 v2 7.1 Dolby Headset 
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post #3 of 9
Have you tried a different slot?

Did you attach correct power?
post #4 of 9
Thread Starter 
Quote:
Originally Posted by JoeChamberlain View Post

OK, could we have a little more detail?

Have you tried re-seating the card?
Are you seeing anything on screen?
Does it work via DVI?
Does the fan start on the 780?
Did a previous graphics card work with this board?
Do you have the latest BIOS?

thumb.gif

i have reseated the card,
the monitor says there is no signal,
i haven't tried via dvi,
the fans do start
haven't tried with another gpu
i'm not sure (edit: still on 1.20 when the latest is 1.60
Edited by KukiKat - 8/19/13 at 1:30am
GLaDOS
(19 items)
 
  
CPUMotherboardGraphicsRAM
i7 4770k Asrock z87 OC Formula evga gtx 780 sc acx corsair dominator platinum 16gb 
Hard DriveCoolingCoolingCooling
samsung 840pro  Ek Supremacy plexi copper EK-FC titan le plexi copper Swiftech MCR320XP 
CoolingOSMonitorKeyboard
Primochill Advanced LRT windows 8 asus vg248qe razer black widow 
PowerCaseMouseMouse Pad
corsair ax760i nzxt phantom razer deathadder Razer Destructor 2 
AudioOtherOther
Altec Lansing vs4121 nzxt hue Bitfenix usb 3.0 card reader 
  hide details  
Reply
GLaDOS
(19 items)
 
  
CPUMotherboardGraphicsRAM
i7 4770k Asrock z87 OC Formula evga gtx 780 sc acx corsair dominator platinum 16gb 
Hard DriveCoolingCoolingCooling
samsung 840pro  Ek Supremacy plexi copper EK-FC titan le plexi copper Swiftech MCR320XP 
CoolingOSMonitorKeyboard
Primochill Advanced LRT windows 8 asus vg248qe razer black widow 
PowerCaseMouseMouse Pad
corsair ax760i nzxt phantom razer deathadder Razer Destructor 2 
AudioOtherOther
Altec Lansing vs4121 nzxt hue Bitfenix usb 3.0 card reader 
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post #5 of 9
one thing to try is to boot using the onboard GPU and see if windows detects the card at all or if it errors.
make sure the card is enabled as a display device in bios too.
    
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CPUMotherboardGraphicsRAM
5820k MSI X99S SLI PLUS Gigabyte GTX 1060 Mini 6GB OC 16GB GSKILL 2400 Ripjaw 
RAMHard DriveHard DriveHard Drive
16GB Avexir Raiden Rog Certified 2600 DDR4 Samsung 840 EVO 750 Seagate 1TB Seagate 1TB 
CoolingOSMonitorKeyboard
Custome water loop, EK Supremecy MX CPU Block,... Windows 10 Pro 64Bit Benq XL2430T Keycool 87 II 
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Seasonic Snow Silent 750 Platinum Cooltek W2 upgraded to tempered glass window pa... Func MS-2 MSI Thunderstorm Aluminium Mousepad 
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post #6 of 9
^^

Wait

- so you have attached the monitor to the PC via which port?

The onboard video OR the new Graphics card?
post #7 of 9
Thread Starter 
Quote:
Originally Posted by BakerMan1971 View Post

one thing to try is to boot using the onboard GPU and see if windows detects the card at all or if it errors.
make sure the card is enabled as a display device in bios too.

how would i enable it in the bios?
GLaDOS
(19 items)
 
  
CPUMotherboardGraphicsRAM
i7 4770k Asrock z87 OC Formula evga gtx 780 sc acx corsair dominator platinum 16gb 
Hard DriveCoolingCoolingCooling
samsung 840pro  Ek Supremacy plexi copper EK-FC titan le plexi copper Swiftech MCR320XP 
CoolingOSMonitorKeyboard
Primochill Advanced LRT windows 8 asus vg248qe razer black widow 
PowerCaseMouseMouse Pad
corsair ax760i nzxt phantom razer deathadder Razer Destructor 2 
AudioOtherOther
Altec Lansing vs4121 nzxt hue Bitfenix usb 3.0 card reader 
  hide details  
Reply
GLaDOS
(19 items)
 
  
CPUMotherboardGraphicsRAM
i7 4770k Asrock z87 OC Formula evga gtx 780 sc acx corsair dominator platinum 16gb 
Hard DriveCoolingCoolingCooling
samsung 840pro  Ek Supremacy plexi copper EK-FC titan le plexi copper Swiftech MCR320XP 
CoolingOSMonitorKeyboard
Primochill Advanced LRT windows 8 asus vg248qe razer black widow 
PowerCaseMouseMouse Pad
corsair ax760i nzxt phantom razer deathadder Razer Destructor 2 
AudioOtherOther
Altec Lansing vs4121 nzxt hue Bitfenix usb 3.0 card reader 
  hide details  
Reply
post #8 of 9
Thread Starter 
thanks for the replies, it was actually the bios XD
GLaDOS
(19 items)
 
  
CPUMotherboardGraphicsRAM
i7 4770k Asrock z87 OC Formula evga gtx 780 sc acx corsair dominator platinum 16gb 
Hard DriveCoolingCoolingCooling
samsung 840pro  Ek Supremacy plexi copper EK-FC titan le plexi copper Swiftech MCR320XP 
CoolingOSMonitorKeyboard
Primochill Advanced LRT windows 8 asus vg248qe razer black widow 
PowerCaseMouseMouse Pad
corsair ax760i nzxt phantom razer deathadder Razer Destructor 2 
AudioOtherOther
Altec Lansing vs4121 nzxt hue Bitfenix usb 3.0 card reader 
  hide details  
Reply
GLaDOS
(19 items)
 
  
CPUMotherboardGraphicsRAM
i7 4770k Asrock z87 OC Formula evga gtx 780 sc acx corsair dominator platinum 16gb 
Hard DriveCoolingCoolingCooling
samsung 840pro  Ek Supremacy plexi copper EK-FC titan le plexi copper Swiftech MCR320XP 
CoolingOSMonitorKeyboard
Primochill Advanced LRT windows 8 asus vg248qe razer black widow 
PowerCaseMouseMouse Pad
corsair ax760i nzxt phantom razer deathadder Razer Destructor 2 
AudioOtherOther
Altec Lansing vs4121 nzxt hue Bitfenix usb 3.0 card reader 
  hide details  
Reply
post #9 of 9
Good stuff, glad you got it fixed! thumb.gif
    
CPUMotherboardGraphicsRAM
5820k MSI X99S SLI PLUS Gigabyte GTX 1060 Mini 6GB OC 16GB GSKILL 2400 Ripjaw 
RAMHard DriveHard DriveHard Drive
16GB Avexir Raiden Rog Certified 2600 DDR4 Samsung 840 EVO 750 Seagate 1TB Seagate 1TB 
CoolingOSMonitorKeyboard
Custome water loop, EK Supremecy MX CPU Block,... Windows 10 Pro 64Bit Benq XL2430T Keycool 87 II 
PowerCaseMouseMouse Pad
Seasonic Snow Silent 750 Platinum Cooltek W2 upgraded to tempered glass window pa... Func MS-2 MSI Thunderstorm Aluminium Mousepad 
Audio
Steelseries Siberia Elite 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
5820k MSI X99S SLI PLUS Gigabyte GTX 1060 Mini 6GB OC 16GB GSKILL 2400 Ripjaw 
RAMHard DriveHard DriveHard Drive
16GB Avexir Raiden Rog Certified 2600 DDR4 Samsung 840 EVO 750 Seagate 1TB Seagate 1TB 
CoolingOSMonitorKeyboard
Custome water loop, EK Supremecy MX CPU Block,... Windows 10 Pro 64Bit Benq XL2430T Keycool 87 II 
PowerCaseMouseMouse Pad
Seasonic Snow Silent 750 Platinum Cooltek W2 upgraded to tempered glass window pa... Func MS-2 MSI Thunderstorm Aluminium Mousepad 
Audio
Steelseries Siberia Elite 
  hide details  
Reply
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