Originally Posted by Mike395
Honestly, I'm no fan of the company but this actually makes me think more highly of EA. I'd have imagined they'd have told you to check Gamestop's return policy and wash their hands of it, but they actually offered you a solution to return the game to your local retailer or a free game. If I called and was given these options when I didn't even buy the game from them directly, I wouldn't hesitate to buy their games again based on this experience.
Don't get me wrong about EA. I don't hate EA. I like the millions who buy games, just want these game developers to be accountable.
The problem I had with the deal from EA, was the games offered were paid content. In reality I never got a return/refund, just a way to pay EA more money.
Once EA said the game was buggy and a deal to pick from some other game for composition. I asked if I could get the BF3 premium dlc. Thier answer was no.