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windows 8.1 preview no sound

post #1 of 9
Thread Starter 
After installing windows 8.1 preview I have no audio levels, I can test the audio devices in the control panel with the test tone which works, but there are no levels displayed in the level bar and i get no audio from movie, music, internet etc. I have installed the nvidia win8.1 driver but still no luck. any suggestions would be great. thanks
post #2 of 9
Quote:
Originally Posted by clarkeyjr View Post

After installing windows 8.1 preview I have no audio levels, I can test the audio devices in the control panel with the test tone which works, but there are no levels displayed in the level bar and i get no audio from movie, music, internet etc. I have installed the nvidia win8.1 driver but still no luck. any suggestions would be great. thanks

It would help, quite a bit, to know if you're using a sound card or on board sound, as would knowing the rest of your computer's specs.
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post #3 of 9
Thread Starter 
Gigabyte z77ud3h, i5 3570k, gtx780, that should be all the relevant info. I have updated what drivers I can and installed the nvidia deiver (326.01) for win8.1 but the sound went from not working at all to intermittent, it usually works for my headphone but rarely works from the hdmi on my gpu.
post #4 of 9
Quote:
Originally Posted by clarkeyjr View Post

After installing windows 8.1 preview I have no audio levels, I can test the audio devices in the control panel with the test tone which works, but there are no levels displayed in the level bar and i get no audio from movie, music, internet etc. I have installed the nvidia win8.1 driver but still no luck. any suggestions would be great. thanks
I would drop the 8.1 preview IMO. I tried it out and did a multi OS install with it. Was running the Norton Beta and still came down with virus. I was running it from the day 1 preview.
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post #5 of 9
Thread Starter 
I already tried to but forgot to back up before updating and don't want to to do a fresh install, so unless you know an easy way back, looks like I'm stuck with 8.1 preview until the official release.
post #6 of 9
Yeah mine was a gtx 650 nothing special but the only suggestion I have is to uninstall the NVidia drivers and then reinstall with disc or maybe NVidia site driver.
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post #7 of 9
Have you tried Realtek Audio driver? Similar thing happend to me the other day I had to manually get the realtek driver installed otherwise i had no audio at all~
     
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post #8 of 9
Thread Starter 
Just reinstalled the realtek driver but can't get the hdmi audio to work on my monitor from the gpu, the headphones seem to be working all the time now and the indicator bar in the sound option playback menu is getting levels for both the headphones and the monitor but no audio is coming out the monitor. I have tried different hdmi cables and different hdmi channels but still no luck.
post #9 of 9
Oh that i cant help u with i dont use hdmi for audio, but i was getting the same exact message saying please connect hdmi cable to get audio. I use a dvi cable for picture and a optical cable for my sound. Have you tried messing around in the realtek audio settings? You schould have a few devices listed and have the option to enable, disable or set the level of audio you desire in the reltek audio app.
     
CPUMotherboardGraphicsGraphics
amd fx 6100 asus m5a97 msi radeon 6970 Msi radeon 6970  
RAMHard DriveOptical DriveCooling
corsair vengence BLUE  baracuda seagate 7200 rpm asus sata 24x drw thermaltake contac 30 cpu cooler 
OSMonitorKeyboardPower
windows 7 home premium 64 bit LG 26 inch led 1900x1080 resolution logitech mk 260 coolermaster 750 watt gx bronze 
CaseMouseMouse PadAudio
coolermaster 430 elite logitech mk 260 logitech mk 260 sony reciver hooked up to asus optical port 
OtherOther
2 blue cathode lights and 4 coolmax blue led f... Modright sleeved blue molex to sata x 4  
  hide details  
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CPUMotherboardGraphicsGraphics
amd fx 6100 asus m5a97 msi radeon 6970 Msi radeon 6970  
RAMHard DriveOptical DriveCooling
corsair vengence BLUE  baracuda seagate 7200 rpm asus sata 24x drw thermaltake contac 30 cpu cooler 
OSMonitorKeyboardPower
windows 7 home premium 64 bit LG 26 inch led 1900x1080 resolution logitech mk 260 coolermaster 750 watt gx bronze 
CaseMouseMouse PadAudio
coolermaster 430 elite logitech mk 260 logitech mk 260 sony reciver hooked up to asus optical port 
OtherOther
2 blue cathode lights and 4 coolmax blue led f... Modright sleeved blue molex to sata x 4  
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