I'm from the US, Pennsylvania more specifically. I honestly just badgered Newegg, sent them a couple emails saying that I was extremely disappointed with my card, and it doesn't say anywhere in the VGA Return Policy that there is a restocking fee. The rep was really nice about it and waived the fee, while also providing me with a shipping label for free. I just think I got a ****ty 780 Lightning. I'm hoping that my Classy will have Samsung memory, because over on the Classy owners club people were recently saying that they were getting cards with Samsung memory. And my core clocks were terrible. I just want to be able to break 1300 MHz game stable without having to crank the voltage.