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seems the internet won't connect on laptop no matter what

post #1 of 5
Thread Starter 
I've been having difficulty getting internet to work on my moms laptop. I bought a new modem and new router and that didn't fix it. I got an ethernet cable and ran it from the router into the laptop and it won't work. I'm not sure if I have the network settings configured right for the ethernet to work. When its plugged in and I mouse over the networks, the wireless network still shows up so I don't know if its even "trying" to connect via the ethernet.

A friend of mine said that you can connect to the network through the internet connections panel.

On the laptop panel its all red xs. Heres a pic. Not sure whats wrong.

post #2 of 5
Is the wireless turned on? Like the physical switch on the laptop?
BlueShift
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BlueShift
(16 items)
 
  
CPUMotherboardGraphicsGraphics
AMD FX-4170 MSI 990-FXA GD80V2 MSI Twin Frozr GTX 460 ASUS GTX 460 Hawk 
RAMHard DriveOptical DriveCooling
PNY 8gb(XSPC RAM Spreader) Samsung Spinpoint f3 1tb Acer? Asus? XSPC Raystorm CPU block 
CoolingOSMonitorMonitor
2x DangerDen GPU blocks Windows 7 2x Acer 21.5" Asus 21.5" 
KeyboardPowerCaseMouse
Gigabyte Rosewell Xtreme Series 750w HAF 932 Gigabyte 
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post #3 of 5
Thread Starter 
yes
post #4 of 5
Anthing in device manager about this nics?
Escobar
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Escobar
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Supercomputer ^_^
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CPUMotherboardGraphicsRAM
1055T M4A88T-D EVO USB3 ATI 6850 4 GB 
Optical DriveOSMonitorKeyboard
DVD RW Windows 8 Pro lp1900 + 2 X 15 inch dell Microsoft Comfort Curve 
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600watt thermaltake antec 200 
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post #5 of 5
Thread Starter 
in device manager I didn't see anything about network interface controllers. The ATA controllers were listed though.
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