Overclock.net › Forums › Intel › Intel - General › System crashes randomly - need some help with a diagnosis
New Posts  All Forums:Forum Nav:

System crashes randomly - need some help with a diagnosis

post #1 of 9
Thread Starter 
Hey guys so i've been experiencing this problem for about a month now. Randomly my system will just crash to a black screen and restart immediately. It's not BSODing. It's not making a crash dump file either. I'm not exactly sure as to how to go about diagnosing the problem. Perhaps you could help me out? It seems to be more frequent when a game is playing, but it has happened quite a few times when the system is idling too.

Any help would be appreciated, i know i'm not giving you much to work with but that's really all i know, temperatures are fine, voltages and clocks are at stock.
Bernard
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 @ 3.71 Ghz | 1.17v Rampage III Extreme EVGA GTX 580 Corsair Dominators GTX 6gb 1925MHz 7-7-7-20 
Hard DriveOptical DriveOSMonitor
64Gb C300 SATA 6 Gb/s, 2 x 320 Gb F4's RAID 0 ASUS 24x -_- Windows 7 Home(Who needs ultimate?!) ASUS VH226H 21.5 Inch 1080p 
PowerCaseMouseMouse Pad
Corsair HX1000 + Custom Sleeving NZXT Tempest Evo Razer Naga NONE 
  hide details  
Reply
Bernard
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 @ 3.71 Ghz | 1.17v Rampage III Extreme EVGA GTX 580 Corsair Dominators GTX 6gb 1925MHz 7-7-7-20 
Hard DriveOptical DriveOSMonitor
64Gb C300 SATA 6 Gb/s, 2 x 320 Gb F4's RAID 0 ASUS 24x -_- Windows 7 Home(Who needs ultimate?!) ASUS VH226H 21.5 Inch 1080p 
PowerCaseMouseMouse Pad
Corsair HX1000 + Custom Sleeving NZXT Tempest Evo Razer Naga NONE 
  hide details  
Reply
post #2 of 9
Quote:
Originally Posted by Razultull View Post

Hey guys so i've been experiencing this problem for about a month now. Randomly my system will just crash to a black screen and restart immediately. It's not BSODing. It's not making a crash dump file either. I'm not exactly sure as to how to go about diagnosing the problem. Perhaps you could help me out? It seems to be more frequent when a game is playing, but it has happened quite a few times when the system is idling too.

Any help would be appreciated, i know i'm not giving you much to work with but that's really all i know, temperatures are fine, voltages and clocks are at stock.

Do you have automatically restart UNCHECKED in startup and recovery options?

In any case from what you describe it could video or RAM causing it. Also maybe malware.
My AMD pwnage
(18 items)
 
  
CPUMotherboardGraphicsRAM
FX 8350 Asrock 990FX Extreme 9 Sapphire 7950@ 1080/1370 Replacing RAM soon 
Hard DriveHard DriveOptical DriveCooling
Kingston HyperX 3K 120GB SSD 500GB WD Blue Generic iHAS120 ATAPI DVD-RW Cooler Master Eisberg 120L Prestige  
OSOSMonitorKeyboard
Win 8.1 Enterprise x64 Trial version Linux Mint 15 MATE in Virtualbox Sony E540 CRT 21" Logitech G510 
PowerCaseMouseMouse Pad
TT ToughPower 775W TT Dokker Razer Deathadder Rocketfish 
AudioOther
Asus Xonar D2 Fan controller for FM121s 
  hide details  
Reply
My AMD pwnage
(18 items)
 
  
CPUMotherboardGraphicsRAM
FX 8350 Asrock 990FX Extreme 9 Sapphire 7950@ 1080/1370 Replacing RAM soon 
Hard DriveHard DriveOptical DriveCooling
Kingston HyperX 3K 120GB SSD 500GB WD Blue Generic iHAS120 ATAPI DVD-RW Cooler Master Eisberg 120L Prestige  
OSOSMonitorKeyboard
Win 8.1 Enterprise x64 Trial version Linux Mint 15 MATE in Virtualbox Sony E540 CRT 21" Logitech G510 
PowerCaseMouseMouse Pad
TT ToughPower 775W TT Dokker Razer Deathadder Rocketfish 
AudioOther
Asus Xonar D2 Fan controller for FM121s 
  hide details  
Reply
post #3 of 9
also try to use the stock cables on your hx1000 (assuming this is the rig)
Karma
(14 items)
 
Backup Rig
(12 items)
 
 
CPUMotherboardGraphicsRAM
Intel i7 4770k Asrock Z87M OC Formula GTX Titan X Crucial Ballistix Tactical LP 4GB x4 
Hard DriveHard DriveCoolingCooling
Toshiba Q 256GB HGST 7k1000 1TB Be Quiet! Dark Rock Pro 3 Be Quiet! Silent Wings 2 
OSMonitorKeyboardPower
Windows 7 Ultimate Dell U3014 HHKB Pro JP Seasonic X760 
CaseMouse
Phanteks Enthoo EVOLV Logitech G302 
CPUMotherboardGraphicsRAM
Pentium G3258 Asus H81M-E MSI GTX 750ti Gaming Samsung MV-3V4G3D/US 4GB x 2 
Hard DriveCoolingOSMonitor
Patriot Torqx 2 Cryorig C1 Windows 7 Ultimate Samsung T220 
KeyboardPowerCaseMouse
IBM Model M 139401 Seasonic X560 Fractal Core 1000 Microsoft Intellimouse 1.1 
  hide details  
Reply
Karma
(14 items)
 
Backup Rig
(12 items)
 
 
CPUMotherboardGraphicsRAM
Intel i7 4770k Asrock Z87M OC Formula GTX Titan X Crucial Ballistix Tactical LP 4GB x4 
Hard DriveHard DriveCoolingCooling
Toshiba Q 256GB HGST 7k1000 1TB Be Quiet! Dark Rock Pro 3 Be Quiet! Silent Wings 2 
OSMonitorKeyboardPower
Windows 7 Ultimate Dell U3014 HHKB Pro JP Seasonic X760 
CaseMouse
Phanteks Enthoo EVOLV Logitech G302 
CPUMotherboardGraphicsRAM
Pentium G3258 Asus H81M-E MSI GTX 750ti Gaming Samsung MV-3V4G3D/US 4GB x 2 
Hard DriveCoolingOSMonitor
Patriot Torqx 2 Cryorig C1 Windows 7 Ultimate Samsung T220 
KeyboardPowerCaseMouse
IBM Model M 139401 Seasonic X560 Fractal Core 1000 Microsoft Intellimouse 1.1 
  hide details  
Reply
post #4 of 9
Thread Starter 
I'm using my stock cables on my power supply. The screen goes black and then the CPU fan speeds up and then the computer restarts. Is there any crash file or something i could look at to figure this out?
Bernard
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 @ 3.71 Ghz | 1.17v Rampage III Extreme EVGA GTX 580 Corsair Dominators GTX 6gb 1925MHz 7-7-7-20 
Hard DriveOptical DriveOSMonitor
64Gb C300 SATA 6 Gb/s, 2 x 320 Gb F4's RAID 0 ASUS 24x -_- Windows 7 Home(Who needs ultimate?!) ASUS VH226H 21.5 Inch 1080p 
PowerCaseMouseMouse Pad
Corsair HX1000 + Custom Sleeving NZXT Tempest Evo Razer Naga NONE 
  hide details  
Reply
Bernard
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 @ 3.71 Ghz | 1.17v Rampage III Extreme EVGA GTX 580 Corsair Dominators GTX 6gb 1925MHz 7-7-7-20 
Hard DriveOptical DriveOSMonitor
64Gb C300 SATA 6 Gb/s, 2 x 320 Gb F4's RAID 0 ASUS 24x -_- Windows 7 Home(Who needs ultimate?!) ASUS VH226H 21.5 Inch 1080p 
PowerCaseMouseMouse Pad
Corsair HX1000 + Custom Sleeving NZXT Tempest Evo Razer Naga NONE 
  hide details  
Reply
post #5 of 9
Perhaps check the Windows event viewer logs for any entries around the time of the crash.

also, set your GPU fans to 100% and see if this occurs as frequently as it already does.

I had a similar issue a while ago and it turned out to be my GPU which EVGA replaced via RMA
Blæd (WIP)
(14 items)
 
Office-PC
(14 items)
 
Ultimate Rig
(18 items)
 
CPUMotherboardGraphicsRAM
Intel i7 3770k Maximus V Formula EVGA GTX 970 FTW w/ACX2.0 16GB Corsair Dominator Platinum DDR3-1866 (2x8Gb) 
Hard DriveOSMonitorKeyboard
Crucial M4 Windows 8.1 x64 Sony 40" 3D TV Corsair K90 
PowerCaseMouseAudio
Corsair AX1200 Silverstone TJ07 Corsair M60 Astro A40 w/Mixamp Pro 
Audio
Sony BDV-E300 
CPUMotherboardGraphicsRAM
Q6600 G0 asus p5n-t deluxe Palit GT620 Corsair DHX 
Hard DriveHard DriveOptical DriveCooling
Crucial V4 SSD Western Digital Caviar Phillips DVD+-RW Scythe Ninja 
OSMonitorKeyboardPower
Windows 7 x64 Dell E228WFP Dell Cooler Master Elite 400w 
CaseMouse
Bitfenix Shinobi Dell 
CPUMotherboardGraphicsGraphics
Intel® Core™ i7-3970X Rampage IV Extreme EVGA GeForce GTX 680 Classified EVGA GeForce GTX 680 Classified 
RAMHard DriveHard DriveOptical Drive
Corsair Dominator Platinum with Corsair Link Co... Corsair Neutron Series GTX 240GB SATA 3 6Gb/s SSD Western Digital VelociRaptor WD1000DHTZ 64MB 1TB Lite-On iHBS312 
CoolingOSMonitorMonitor
Corsair Hydro Series H100i Extreme Performance ... Windows 8 x64 benq xl2420t benq xl2420t 
MonitorKeyboardPowerCase
benq xl2420t Corsair Vengeance K90 Performance MMO Mechanica... Corsair AX1200i Digital ATX Power Supply — 1200... Caselabs MAGNUM TH10 Case 
MouseAudio
Corsair Vengeance M65 FPS Laser Gaming Mouse — ... Xonar Essence STX 
  hide details  
Reply
Blæd (WIP)
(14 items)
 
Office-PC
(14 items)
 
Ultimate Rig
(18 items)
 
CPUMotherboardGraphicsRAM
Intel i7 3770k Maximus V Formula EVGA GTX 970 FTW w/ACX2.0 16GB Corsair Dominator Platinum DDR3-1866 (2x8Gb) 
Hard DriveOSMonitorKeyboard
Crucial M4 Windows 8.1 x64 Sony 40" 3D TV Corsair K90 
PowerCaseMouseAudio
Corsair AX1200 Silverstone TJ07 Corsair M60 Astro A40 w/Mixamp Pro 
Audio
Sony BDV-E300 
CPUMotherboardGraphicsRAM
Q6600 G0 asus p5n-t deluxe Palit GT620 Corsair DHX 
Hard DriveHard DriveOptical DriveCooling
Crucial V4 SSD Western Digital Caviar Phillips DVD+-RW Scythe Ninja 
OSMonitorKeyboardPower
Windows 7 x64 Dell E228WFP Dell Cooler Master Elite 400w 
CaseMouse
Bitfenix Shinobi Dell 
CPUMotherboardGraphicsGraphics
Intel® Core™ i7-3970X Rampage IV Extreme EVGA GeForce GTX 680 Classified EVGA GeForce GTX 680 Classified 
RAMHard DriveHard DriveOptical Drive
Corsair Dominator Platinum with Corsair Link Co... Corsair Neutron Series GTX 240GB SATA 3 6Gb/s SSD Western Digital VelociRaptor WD1000DHTZ 64MB 1TB Lite-On iHBS312 
CoolingOSMonitorMonitor
Corsair Hydro Series H100i Extreme Performance ... Windows 8 x64 benq xl2420t benq xl2420t 
MonitorKeyboardPowerCase
benq xl2420t Corsair Vengeance K90 Performance MMO Mechanica... Corsair AX1200i Digital ATX Power Supply — 1200... Caselabs MAGNUM TH10 Case 
MouseAudio
Corsair Vengeance M65 FPS Laser Gaming Mouse — ... Xonar Essence STX 
  hide details  
Reply
post #6 of 9
Thread Starter 
so i have found that my GPU is idling at 91 degrees celsius. Is this too high? The fan is at 100%
Bernard
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 @ 3.71 Ghz | 1.17v Rampage III Extreme EVGA GTX 580 Corsair Dominators GTX 6gb 1925MHz 7-7-7-20 
Hard DriveOptical DriveOSMonitor
64Gb C300 SATA 6 Gb/s, 2 x 320 Gb F4's RAID 0 ASUS 24x -_- Windows 7 Home(Who needs ultimate?!) ASUS VH226H 21.5 Inch 1080p 
PowerCaseMouseMouse Pad
Corsair HX1000 + Custom Sleeving NZXT Tempest Evo Razer Naga NONE 
  hide details  
Reply
Bernard
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 @ 3.71 Ghz | 1.17v Rampage III Extreme EVGA GTX 580 Corsair Dominators GTX 6gb 1925MHz 7-7-7-20 
Hard DriveOptical DriveOSMonitor
64Gb C300 SATA 6 Gb/s, 2 x 320 Gb F4's RAID 0 ASUS 24x -_- Windows 7 Home(Who needs ultimate?!) ASUS VH226H 21.5 Inch 1080p 
PowerCaseMouseMouse Pad
Corsair HX1000 + Custom Sleeving NZXT Tempest Evo Razer Naga NONE 
  hide details  
Reply
post #7 of 9
This sounds like ram to me. I would personally replace the RAM and figure things from there. You could also have a ground loop, I've experienced this before and it was simply because I didn't have all the ground screws filled while installing my motherboard.
post #8 of 9
Quote:
Originally Posted by Razultull View Post

so i have found that my GPU is idling at 91 degrees celsius. Is this too high? The fan is at 100%

IDLE at 91 holy crap! That's ridiculous...
post #9 of 9
Quote:
Originally Posted by Razultull View Post

so i have found that my GPU is idling at 91 degrees celsius. Is this too high? The fan is at 100%

Thats rather high for idle... mine sit around mid 20's to mid 30's and only get up to around 50 under heavy load.

Swap the card out and see if you have ongoing crashing issues.

if the pc is stable after the swap then it's more than likely your GPU...

you could dismantle the cooler and replace the tim and thermal pads and try it again.. or try your luck with an RMA.
Blæd (WIP)
(14 items)
 
Office-PC
(14 items)
 
Ultimate Rig
(18 items)
 
CPUMotherboardGraphicsRAM
Intel i7 3770k Maximus V Formula EVGA GTX 970 FTW w/ACX2.0 16GB Corsair Dominator Platinum DDR3-1866 (2x8Gb) 
Hard DriveOSMonitorKeyboard
Crucial M4 Windows 8.1 x64 Sony 40" 3D TV Corsair K90 
PowerCaseMouseAudio
Corsair AX1200 Silverstone TJ07 Corsair M60 Astro A40 w/Mixamp Pro 
Audio
Sony BDV-E300 
CPUMotherboardGraphicsRAM
Q6600 G0 asus p5n-t deluxe Palit GT620 Corsair DHX 
Hard DriveHard DriveOptical DriveCooling
Crucial V4 SSD Western Digital Caviar Phillips DVD+-RW Scythe Ninja 
OSMonitorKeyboardPower
Windows 7 x64 Dell E228WFP Dell Cooler Master Elite 400w 
CaseMouse
Bitfenix Shinobi Dell 
CPUMotherboardGraphicsGraphics
Intel® Core™ i7-3970X Rampage IV Extreme EVGA GeForce GTX 680 Classified EVGA GeForce GTX 680 Classified 
RAMHard DriveHard DriveOptical Drive
Corsair Dominator Platinum with Corsair Link Co... Corsair Neutron Series GTX 240GB SATA 3 6Gb/s SSD Western Digital VelociRaptor WD1000DHTZ 64MB 1TB Lite-On iHBS312 
CoolingOSMonitorMonitor
Corsair Hydro Series H100i Extreme Performance ... Windows 8 x64 benq xl2420t benq xl2420t 
MonitorKeyboardPowerCase
benq xl2420t Corsair Vengeance K90 Performance MMO Mechanica... Corsair AX1200i Digital ATX Power Supply — 1200... Caselabs MAGNUM TH10 Case 
MouseAudio
Corsair Vengeance M65 FPS Laser Gaming Mouse — ... Xonar Essence STX 
  hide details  
Reply
Blæd (WIP)
(14 items)
 
Office-PC
(14 items)
 
Ultimate Rig
(18 items)
 
CPUMotherboardGraphicsRAM
Intel i7 3770k Maximus V Formula EVGA GTX 970 FTW w/ACX2.0 16GB Corsair Dominator Platinum DDR3-1866 (2x8Gb) 
Hard DriveOSMonitorKeyboard
Crucial M4 Windows 8.1 x64 Sony 40" 3D TV Corsair K90 
PowerCaseMouseAudio
Corsair AX1200 Silverstone TJ07 Corsair M60 Astro A40 w/Mixamp Pro 
Audio
Sony BDV-E300 
CPUMotherboardGraphicsRAM
Q6600 G0 asus p5n-t deluxe Palit GT620 Corsair DHX 
Hard DriveHard DriveOptical DriveCooling
Crucial V4 SSD Western Digital Caviar Phillips DVD+-RW Scythe Ninja 
OSMonitorKeyboardPower
Windows 7 x64 Dell E228WFP Dell Cooler Master Elite 400w 
CaseMouse
Bitfenix Shinobi Dell 
CPUMotherboardGraphicsGraphics
Intel® Core™ i7-3970X Rampage IV Extreme EVGA GeForce GTX 680 Classified EVGA GeForce GTX 680 Classified 
RAMHard DriveHard DriveOptical Drive
Corsair Dominator Platinum with Corsair Link Co... Corsair Neutron Series GTX 240GB SATA 3 6Gb/s SSD Western Digital VelociRaptor WD1000DHTZ 64MB 1TB Lite-On iHBS312 
CoolingOSMonitorMonitor
Corsair Hydro Series H100i Extreme Performance ... Windows 8 x64 benq xl2420t benq xl2420t 
MonitorKeyboardPowerCase
benq xl2420t Corsair Vengeance K90 Performance MMO Mechanica... Corsair AX1200i Digital ATX Power Supply — 1200... Caselabs MAGNUM TH10 Case 
MouseAudio
Corsair Vengeance M65 FPS Laser Gaming Mouse — ... Xonar Essence STX 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Intel - General
Overclock.net › Forums › Intel › Intel - General › System crashes randomly - need some help with a diagnosis