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Well, I'm done with Seagate. - Page 3

post #21 of 27
Did you try calling them during actual business hours? Not the weekend or after hours. Calling them up will fix any issue you have with them.
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post #22 of 27
While it sucks that you're out $22, for now, crying "STEALING!!!!1! on a forum hardly seems like a good solution. Simply calling them during office hours, as others have suggested, seems much more reasonable. You'd be surprised how far a polite call explaining the situation can go with customer service reps...
post #23 of 27
Quote:
Originally Posted by ghostrider85 View Post

Quote:
Originally Posted by ghostrider85 View Post

can you give us a link of the thread you created in the seagate forums? i went through their forums and did not found any thread that can be yours.

link or it did not happen.

so, can't provide any link? i wonder why? maybe because you actually have not contacted them yet?

    I found his thread on Seagate in a little over a minute here.  Do search for "RMA" and sort by date.  It's the first entry.  I didn't see anyone posting telling him to "try the transaction again" though. redface.gif
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post #24 of 27
I am sure we have all had this happen to us using our debit cards at least once. Sometimes it is the vender who is responsible, sometimes it is our bank, and sometimes it is actually our fault. But these type of transactions tend to disappear after a few days. It is usually just a policy of one of the two financial institutions, and for accounting purposes they can just keep your money forever, but they can't refund it on the spot either, the transaction usually gets voided/dropped in a few business days. Sure your out the amount of the transaction until then, and in some instances it can cause overdrafts. I am willing to bet that they will tell him to wait a few days and the money will be refunded. It happened to me once when a waiter swiped my card twice for a check and didn't edit the authorization number to make it go in as one transaction instead of two. I had to wait 3-4 days to get my money back and it happened automatically.

As for getting it to work and not get denied I am not really sure, he'll have to speak to them about that.
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post #25 of 27
Quote:
Originally Posted by Techie007 View Post

    I found his thread on Seagate in a little over a minute here.  Do search for "RMA" and sort by date.  It's the first entry.  I didn't see anyone posting telling him to "try the transaction again" though. redface.gif

Lol, just as i thought.
post #26 of 27
I just got a pair of 4 Tb Seagate Desktop HDDs to upgrade my 2 Tb Samsung F4s. They are a lot faster, and almost have the same speed as some of the earlier cheaper Sata II SSDs:



Very fast for 5900 RPM hard drives, though I have them plugged into Sata II ports and just remembered I could have plugged them into my mobos 2 Sata III ports. I cant use my SSDs on the Sata III ports though because its a crappy marvel controller with only a single PCI-E lane worth of bandwidth, and it doesnt support trim or being booted from, but it would work well for these HDDs.

They have a 2 year warranty which is sufficient, Samsung used to have 3 year warranties, and WD have 5 years, but their 4 Tb drives cost twice as much and I dont think they use 1 Tb high density platters yet like the Seagate drives do, which is what makes them so much faster.
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post #27 of 27
I had to RMA a DOA 500GB .12 (I think the courier smashed it, because it made a very loud rattling and clicketing sound), I didn't even need to pay for the shipping. eek.gif
   
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