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Crossover 27Q blueish tint on left side (only with a white background)

416 views 7 replies 3 participants last post by  Semus 
#1 ·
Hey guys, I recently received my new Crossover 27Q from Amazon and it appears that there is a blueish tint on the left hand side of the screen. It only covers about 1/4 of the screen overall and you can only tell when the screen is all white. The rest of the screen has perfect color uniformity.

The really strange thing is that if I move my head towards the top left hand corner of the screen, The color begins to turn normal. Also, if I apply slight pressure to the left side of the screen (on the panel itself) it also alleviates the problem.

I'm wondering if the panel is bent somehow inside and if there was a way to remove the panel from it's casing and try to fix this issue. However, like I said, it's only when it's a white screen and it's not very noticeable. I can live with it if I have to, but I would rather take a chance and fix it.

I have contacted Amazon who, in turn, contacted the seller (from Korea) to see if an exchange is possible. If it's going to cost me over $100 for shipping back to Korea then I might try to fix it myself. The good news is that there is very minimal backlight bleeding and only one dead pixel near the center of the screen (can't even see it and it wasn't there until two days of use).

Does anyone else have this blueish tint on the left side of the screen with their Crossover 27Q?
 
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#2 ·
Have you tried different color profiles? I know it sounds like it's a physical defect on the screen, but it's less invasive to try another profile.

If I remember correctly, some members of the various korean 1440p clubs on-site had luck diminishing the backlight bleeding by loosening / tightening the screws in the bottom of the panel.
From what I've gathered in the same clubs, it's a fairly easy operation to remove the panel from the casing, just be careful of the wires when lifting off the casing though.
Source of the review in which the color profiles can be found near the bottom.
 
#3 ·
Here are a couple of images of the screen taken just now with my camera. I'm sorry I don't have a better camera. One is normal and the other is heavily contrasted so you can see the effect.

The picture actually shows it better than what you can see normally. Normally it's very slight.

DSC006231.jpg 247k .jpg file


DSC00623.jpg 336k .jpg file
 

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#4 ·
Quote:
Originally Posted by Agoriaz View Post

Have you tried different color profiles? I know it sounds like it's a physical defect on the screen, but it's less invasive to try another profile.

If I remember correctly, some members of the various korean 1440p clubs on-site had luck diminishing the backlight bleeding by loosening / tightening the screws in the bottom of the panel.
From what I've gathered in the same clubs, it's a fairly easy operation to remove the panel from the casing, just be careful of the wires when lifting off the casing though.
Source of the review in which the color profiles can be found near the bottom.
The color profile I am using right now is perfect. I used a Spyder 3 with BasICColor 5 to calibrate the display. Everything came out perfect with a green check mark, so I know it was correct.

There was some backlight bleeding at the top that I managed to fix by just rubbing my finger along the top of the screen. Almost as if the panel was a bit loose inside the casing.
 
#5 ·
I wanted to reply to say that the custom profile that is linked above is completely different from my own 6500K calibration. Mine is much more on the warm side and the custom one that is linked is obviously on the cooler side. Perhaps I need to redo my calibration. Nevertheless, as you can see from those images I posted above, there is some obvious tinting going on on parts of the screen.

Can I live with it? Maybe. We'll see how it goes. Looking for more feedback, though.
 
#6 ·
Dont think the color profile can selectively have different parts of the screen a different color. But if you can only see it on pure white screens then maybe its something you can live with and eventually not notice.

I know on my plasma there is slight DSE on the right most side but i can only notice it on solid color screens.
 
#7 ·
#8 ·
Quote:
Originally Posted by Agoriaz View Post

If you calibrated it yourself it doesn't get better than that due to the eye that sees. I clearly see what you mean with the tinting. I'm out of ideas, sorry - but you can post your issue or link to this post in the CrossOver 27Q LED/LED-P, 27M LED, & 2720MDP GOLD LED Monitor Clubnitor Club.
I would have to agree with you. I have calibrated the display using a Spyder 3 with BasICColor 5 and it seems to be perfect.

Is there a BasICColor 5 settings thread somewhere? I searched but could not find one.

I think it's something I am going to just live with. It's ONLY on white screens and it's not as if it's a deal breaker really. There is also a dead pixel near the center, but it's almost impossible to find. All in all I am really happy with this display so far. I just hope it doesn't get any worse over time.

I'll link this thread in that thread you suggested. Seems like a good idea.

Anyone else have any thoughts? Suggestions?
 
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