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New PC - Dual monitors - AMD HD7770 - suffering from video tearing.

post #1 of 6
Thread Starter 
Hi,

My name is Justin and I am new to overclock.

I have an issue with my PC that is driving me crazy and I would really appreciate some advice.

I recently upgraded my PC as I was suffering from video tearing on my second monitor. Unfortunately with the new PC I am suffering the same problem, even though the PC is 4 years newer.

The specs of my new PC are (from the add):


- Next Generation Intel Core i7 3770 Quad Core LGA1155 Processor (up to 3.50GHz Turbo)
- Intel B75 Motherboard with SATA3, USB3.0 and 7.1 HD Audio
- 8GB DDR3 1600MHz G.Skill RipJawsX Dual Channel RAM
- 240GB Samsung SATA3 SSD
- 1TB Seagate 7200RPM SATA3 Performance HDD
- 1GB Radeon HD 7770
- Samsung 22x DL SATA DVD Writer
- Microsoft Windows 7 Home Premium 64bit

I am running two monitors, 27" (HDMI) primary and 24" (DVI) both at 1080.

I play a LOT of Diablo 3 and often run movies on the second monitor to entertain me or my little one. Some movies and series run fine, and then some seem to have the frame rate slow until the completely stick, audio runs as normal.

The issue can be fixed by dropping Diablo 3 to desktop, but as soon as I switch back the frame rate drops to nothing again on the secondary monitor.

I am concerned that the HD7770 just doesn't offer enough grunt to run both monitors, but even running D3 on minimum GFX, the tearing persists.

I am running the latest catalyst software as well as audio drivers.

I am wondering whether I need to upgrade to a GPU with more RAM but the PC isn't that old and the missus will kill me if I waste money on a new one. Given that the issue is only with some video I don't know if it is maybe codec related?

My technical skills are limited, but I would appreciate any guidance or advice on how I could resolve the issue or what issues I could look into. I can try and provide any further information which would assist.

Thanks in advance

Justin.
post #2 of 6
What player do you use?

Do you have hardware acceleration enabled on it?

What version of the drivers? Latest WHQL or latest beta?

Let me try it with 1080p MKVs, as I use a very similar setup (albeit on a HD6950).


Edit: No issue while playing Skyrim maxed out and playing 1080p 10bit+FLAC anime on the second screen.
Edited by Artikbot - 9/5/13 at 4:51am
   
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CPUMotherboardGraphicsRAM
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EK CoolStream XT360 Alphacool Coolplex Pro 10LT Phobya DC12-400 XSPC Rasa GPU 
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W10 Pro LG IPS235V LG E2250V KUL ES-87 
PowerCaseMouseAudio
NOX Sonar 780W (Kingwin 750W 80+) Lian Li PC-A05NB Logitech G9 ASUS Xonar DX 
AudioAudioAudioOther
Sennheiser HD555 SMSL SA S3 Desktop Amplifier Kenwood KFC S1394 + Custom 10L Bass Reflex cabi... Logitech G25 
CPUMotherboardRAMHard Drive
AMD A10-5700 Gigabyte F2A75M-HD2 G.SKILL Ares 2133 CL9 Hitachi 5K750 
CoolingOSMonitorPower
Noctua NH-L9a Citrix XenServer AUO B156HW01  PicoPSU-80-WI-25V 
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post #3 of 6
Thread Starter 
Thanks for the reply Artikbot.

Currently using windows media player 12 - however i am not overly attached to it, so happy to take on any recommendations on alternate software to try.

I have hardware acceleration enabled on the card under "video" in catalyst control center?

Driver version, do you mean catalyst? In which case is 13.1. If just the GPU, am running 9.12.0.0.

For what it's worth, I have also tried overclocking the GPU/Memory in Catalyst using suggested "safe" clock settings, it ran fine but seemed to make no difference (except fort temps), so as I am no expert in overclocking, I have returned to default settings to avoid damage to the GFX card.

Thanks - Justin.
post #4 of 6
I used VLC for my test - mind trying it out?
   
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CoolingOSMonitorPower
Noctua NH-L9a Citrix XenServer AUO B156HW01  PicoPSU-80-WI-25V 
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Core2Duo E6400 Core2Quad Q6600 Pentium Dual Core E5200 AsRock 4COREDUAL-SATA2 R2.0 
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A dumpload of ancient AGP cards Kingston Value DDR2-667 CL4 2T @CL3 1T Seagate 160GB 7200.10 LG IDE DVD-ROM 
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Ghettomade CPU waterblock 49cc 2stroke engine copper radiator WinXP SP2 32bit ProView 17" 
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CoolingCoolingCoolingCooling
EK CoolStream XT360 Alphacool Coolplex Pro 10LT Phobya DC12-400 XSPC Rasa GPU 
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PowerCaseMouseAudio
NOX Sonar 780W (Kingwin 750W 80+) Lian Li PC-A05NB Logitech G9 ASUS Xonar DX 
AudioAudioAudioOther
Sennheiser HD555 SMSL SA S3 Desktop Amplifier Kenwood KFC S1394 + Custom 10L Bass Reflex cabi... Logitech G25 
CPUMotherboardRAMHard Drive
AMD A10-5700 Gigabyte F2A75M-HD2 G.SKILL Ares 2133 CL9 Hitachi 5K750 
CoolingOSMonitorPower
Noctua NH-L9a Citrix XenServer AUO B156HW01  PicoPSU-80-WI-25V 
CaseOther
AIO Aluminium Handmade Alfa Networks N-150 500mW 
CPUCPUCPUMotherboard
Core2Duo E6400 Core2Quad Q6600 Pentium Dual Core E5200 AsRock 4COREDUAL-SATA2 R2.0 
GraphicsRAMHard DriveOptical Drive
A dumpload of ancient AGP cards Kingston Value DDR2-667 CL4 2T @CL3 1T Seagate 160GB 7200.10 LG IDE DVD-ROM 
CoolingCoolingOSMonitor
Ghettomade CPU waterblock 49cc 2stroke engine copper radiator WinXP SP2 32bit ProView 17" 
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Tacens Radix V 550W Ghetto aluminium bench 
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post #5 of 6
Thread Starter 
Hi Artikbot,

Thanks for the advice, have installed VLC and the videos are now running just fine!

I spent so much time looks at load and drivers that software didn't even enter my mind.

Thanks for the help, greatly appreciated! thumb.gif

Justin
post #6 of 6
Glad you got it working smile.gif
   
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CPUCPUCPUMotherboard
Core2Duo E6400 Core2Quad Q6600 Pentium Dual Core E5200 AsRock 4COREDUAL-SATA2 R2.0 
GraphicsRAMHard DriveOptical Drive
A dumpload of ancient AGP cards Kingston Value DDR2-667 CL4 2T @CL3 1T Seagate 160GB 7200.10 LG IDE DVD-ROM 
CoolingCoolingOSMonitor
Ghettomade CPU waterblock 49cc 2stroke engine copper radiator WinXP SP2 32bit ProView 17" 
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Tacens Radix V 550W Ghetto aluminium bench 
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AGP bencher
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CPUMotherboardGraphicsRAM
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Hard DriveHard DriveHard DriveCooling
Crucial MX100 Seagate 7200.14 Samsung SpinPoint F3 EK Supreme HF 
CoolingCoolingCoolingCooling
EK CoolStream XT360 Alphacool Coolplex Pro 10LT Phobya DC12-400 XSPC Rasa GPU 
OSMonitorMonitorKeyboard
W10 Pro LG IPS235V LG E2250V KUL ES-87 
PowerCaseMouseAudio
NOX Sonar 780W (Kingwin 750W 80+) Lian Li PC-A05NB Logitech G9 ASUS Xonar DX 
AudioAudioAudioOther
Sennheiser HD555 SMSL SA S3 Desktop Amplifier Kenwood KFC S1394 + Custom 10L Bass Reflex cabi... Logitech G25 
CPUMotherboardRAMHard Drive
AMD A10-5700 Gigabyte F2A75M-HD2 G.SKILL Ares 2133 CL9 Hitachi 5K750 
CoolingOSMonitorPower
Noctua NH-L9a Citrix XenServer AUO B156HW01  PicoPSU-80-WI-25V 
CaseOther
AIO Aluminium Handmade Alfa Networks N-150 500mW 
CPUCPUCPUMotherboard
Core2Duo E6400 Core2Quad Q6600 Pentium Dual Core E5200 AsRock 4COREDUAL-SATA2 R2.0 
GraphicsRAMHard DriveOptical Drive
A dumpload of ancient AGP cards Kingston Value DDR2-667 CL4 2T @CL3 1T Seagate 160GB 7200.10 LG IDE DVD-ROM 
CoolingCoolingOSMonitor
Ghettomade CPU waterblock 49cc 2stroke engine copper radiator WinXP SP2 32bit ProView 17" 
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Tacens Radix V 550W Ghetto aluminium bench 
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