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Firefox, How to uninstall? (Stopped Working)

post #1 of 6
Thread Starter 
So I've installed a couple of codecs last night to play some videos, since then, I keep having this annoying pop-up from Firefox which I didn't install in the first place saying it's stopped working.

(It's not in "Programs & Features" to uninstall)

Here's the report

Problem signature:
Problem Event Name: BEX
Application Name: update.exe_Firefox
Application Version: 1.9.2.4448
Application Timestamp: 4f563b00
Fault Module Name: js3260.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 2a425e19
Exception Offset: 0387da0c
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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post #2 of 6
Uninstalling Firefox
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post #3 of 6
Quote:
Originally Posted by Atomfix View Post


(It's not in "Programs & Features" to uninstall)
Quote:
Originally Posted by OldMX View Post

Uninstalling Firefox

I love it when people don't even bother to read the OP before imparting their expertise rolleyes.gif


@OP: If you didn't install it, it's not in your list of installed programs to deinstall and you don't have a Firefox icon in your start menu etc, then I'd run some malware / antivirus scans just to make sure that you didn't pull across a dodgy copy of those codecs that secretly installed some nasties masquerading as Firefox.
post #4 of 6
Thread Starter 
Quote:
Originally Posted by Plan9 View Post


I love it when people don't even bother to read the OP before imparting their expertise rolleyes.gif


@OP: If you didn't install it, it's not in your list of installed programs to deinstall and you don't have a Firefox icon in your start menu etc, then I'd run some malware / antivirus scans just to make sure that you didn't pull across a dodgy copy of those codecs that secretly installed some nasties masquerading as Firefox.

Thanks, What software do you recommend? I remember one I think... AdWare or something?
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post #5 of 6
Quote:
Originally Posted by Atomfix View Post

Thanks, What software do you recommend? I remember one I think... AdWare or something?

To be honest, I'm not the best person to answer that as I don't run Windows any longer (haven't done in about 10 years). Sorry mate
post #6 of 6
I am havng the same exact issue after installing codecs ffdshow_rev4515_20130612_clsid.exe. What did you do to resolve this issue??????


I get the same exact Error:
Problem signature:
Problem Event Name: BEX
Application Name: update.exe_Firefox
Application Version: 1.9.2.4448
Application Timestamp: 4f563b00
Fault Module Name: js3260.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 2a425e19
Exception Offset: 03d5da0c
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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