Originally Posted by skupples
I would love to know what you call honest. So far they have been nothing but honestly 100% full of crap. They are completely blowing me off, not responding to email's, putting me on never ending holds, telling other people the same thing they told us 3 weeks ago "the board is in transit, we just don't know where, or when it will get here" I'm assuming they are ignoring emails because they have ran out of one liners, and honestly have no idea when they will get the board, & are tired of lying to customers. It's pretty obvious @ this point they have no legit supplier. I now 100% believe they are a bulk newegg buyer & reseller.
Well to be fair I have been speaking with NCIX Canada at their head office. I was never given a firm date and was always just given updates with estimated ETA's which all turned out to be true, other than the delay today of course. They just haven't been blowing smoke up my ass with excuses like they seem to have been doing with you guys, they've been pretty forthcoming with regards to the fact they aren't really 100% on when they will have them. Who knows though, maybe they've known all along and just lied to me -- no real way for me to know but I just haven't gotten the feeling of shady practices from them. The story is still unfolding however, so that could change.
Had I been dealt with in the same manner that you guys have been, what with CC's being charged the full amount, the product not being shipped on release day and now emails being ignored -- I'd be pissed off too.