Originally Posted by skupples
What did they tell that has turned out to be true exactly? Besides not knowing when it would show... What ETA's have turned out to be true? 0ct 29th, false, 31st false, nov 5th, false, 12th, false, no known date since then...
Well you kind of have a point there...
I should have chosen my words better, I suppose "true" was the wrong word to use. Guess the only thing that was actually true was them not knowing for sure but it's not like they were hiding that, they were upfront with me about it. They haven't exactly flat-out lied to me in an attempt to lock me into a pre-order with them or anything. NCIX Canada has never had an ETA on the product page at all, so it's not like they were trying to intentionally mislead people here in Canada. In my discussions with NCIX here the only dates that I have been given are Oct. 31, Nov. 12 (which wasn't an ETA) and finally Nov. 19.
When I contacted them the first time a couple months ago I was told Oct. 29th, that's when everyone on the planet was under the assumption it was Oct. 29th -- including Asus (can't really fault NCIX for that one). Then once the ROG forum blew up I contacted them again and was told they have no ETA at all and to check back later. Called back a few more times every day with no new updates until finally one day I was told that they expect them to be in-transit from Asus to the local warehouse on Nov. 12th and to hopefully be available/ready for shipping on the 19th and that's where it has stayed up until they called me tonight.
So while what they've told me isn't really true, it's not exactly untrue either. Your guys' situation seems very different from mine though and you've been charged the full amounts and now the product isn't shipping on release day, all the while apparently dealing with goofball incompetent CSR's who have attitude problems. I don't blame you guys for being pissed now but my situation is a little different -- I don't really have much reason to be upset with NCIX whereas it seems you guys do. Here in Canada it seems like the situations are reversed hehe -- NCIX is the bigger retailer compared to NewEgg who is smaller here. I honestly can't say I've ever had problems with either of them and I have been told that both companies use the same distributors in the US & Canada.