New Posts  All Forums:Forum Nav:

Packet Loss Issue

post #1 of 5
Thread Starter 
For the last few days I've had weird problems like you tube videos stopping at random points, netflix stopping mid video, pages not loading all the way... I've ran a ping test from pingtest.net and I get 0-3% packet loss most of the time, and rarely I get as high as 30% (very rare, 1/10 times I run ping test).. I usualy have 0% packet loss 24/7 with no issues up until recently. I've checked with my ISP and they also show that I have some packet loss. The ISP has run new coax cables, gave me a new modem, rand a new line to my house, and I have tried trouble shooting with them multiple times. No solution.

I don't know what could be causing this.. The speed is fine, latency is great, and ping is great... Only the packet loss is usually around 3%.. Any idea what could be causing this? I'm using the cable modem provided by the ISP and no WiFi. I've tried changing things like the MTU and googling for possible answers but I have no idea what's causing this.. It seems like some days it will work 100% perfectly, then randomly it will start doing this bs with me not changing anything. Help please..
Edited by Adonis - 9/17/13 at 9:45am
post #2 of 5
Do you have errors incrementing on your modem's administration page? This may tell you if it's a LAN or WAN based issue.
post #3 of 5
Thread Starter 
Quote:
Originally Posted by beers View Post

Do you have errors incrementing on your modem's administration page? This may tell you if it's a LAN or WAN based issue.

Seems to be fine.

I tried two different modems already. The problem originated on my main surfboard cable model/wireless router. I then swapped to the modem provided by my isp, but the issue persists.
post #4 of 5
Quote:
Originally Posted by Adonis View Post

Seems to be fine.

I tried two different modems already. The problem originated on my main surfboard cable model/wireless router. I then swapped to the modem provided by my isp, but the issue persists.

Have you tried different computers? If the packet loss happens with different computers and different modems you have taken everything out of the equation except for the ISP (assuming you are directly plugged into the modem with no router).
post #5 of 5
I have the same problem, and I tend to think it's an ISP thing. They throttle the bandwidth. If I go on youtube through a proxy, I don't have as many problems.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Networking & Security