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Windows 7 wont start up with a external hard drive or thumb drive in ... help?

post #1 of 8
Thread Starter 
Hello.. biggrin.gif
My buddy's PC wont start up when he has a external hard drive or thumb drive plugged into any of his USB ports. what can i do to try and fix this?
Its a new PC and his specs on it are..
windows 7 ultimate 64 bit
2 in RAID 1 WD Black 1 TB
ASUS M5A78L-M/USB3
AMD FX-6300
The HaF
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The HaF
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2 WD Raptor 300s in RAID0 ASUS V8 Win 10 64bit 
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post #2 of 8
Double check the boot order with the flash drive/external HDD plugged in to make sure the computer isn't booting to the wrong disk.
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H2O^3
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CPUMotherboardGraphicsRAM
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Hard DriveCoolingOSMonitor
Samsung 840 EVO Swiftech Apogee HD Windows 7 Professional 64-bit Dell U2414H 
MonitorMonitorMonitorKeyboard
Dell U2414H Dell U2414H LG 23" 1080p LED g710+ 
PowerCaseMouseAudio
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Z313 Swiftech MCP35X ST30 240mm GT-S 360mm 
OtherOtherOtherOther
EasyMountLCD 3+1 Pyramid Monitor Mount Fanatec CSR Wheel Fanatec CSR Elite Pedals Fanatec ClubSport Shifter SQ 
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Microsoft Xbox 360 Wired Controller 
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post #3 of 8
Thread Starter 
I went in to the BIOS and Set the hard drive as main boot up. When thumb drive or external hard drive are in the internal hard drive's disappear.. so I disabled thumb drive and external hard drive still can't see main hard drives when thumb drive or external hard drive are plugged in.
The HaF
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AMD FX-8350 Black Edition GIGABYTE GA-990FXA-UD3 MSI R6950 Corsair Vengeance 16GB 
Hard DriveOptical DriveCoolingOS
2 WD Raptor 300s in RAID0 ASUS V8 Win 10 64bit 
MonitorKeyboardPowerCase
Samsung T260HD The frist logitech G15><G13 Ultra X3 ULT40311 1000-Watt Cooler Master HAF-932 
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The HaF
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CPUMotherboardGraphicsRAM
AMD FX-8350 Black Edition GIGABYTE GA-990FXA-UD3 MSI R6950 Corsair Vengeance 16GB 
Hard DriveOptical DriveCoolingOS
2 WD Raptor 300s in RAID0 ASUS V8 Win 10 64bit 
MonitorKeyboardPowerCase
Samsung T260HD The frist logitech G15><G13 Ultra X3 ULT40311 1000-Watt Cooler Master HAF-932 
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MIONIX Naos 5000 MIONIX Propus 380 
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post #4 of 8
Can you do a CMOS clear and see if it still happens?
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2600k p8z77-v lk 780 classified hydro copper g.skill sniper 
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MonitorMonitorMonitorKeyboard
Dell U2414H Dell U2414H LG 23" 1080p LED g710+ 
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AudioOtherOtherOther
Z313 Swiftech MCP35X ST30 240mm GT-S 360mm 
OtherOtherOtherOther
EasyMountLCD 3+1 Pyramid Monitor Mount Fanatec CSR Wheel Fanatec CSR Elite Pedals Fanatec ClubSport Shifter SQ 
Other
Microsoft Xbox 360 Wired Controller 
CPUMotherboardGraphicsRAM
FX-6300 GA-970A-UD3 HD5450 Fanless Samsung 16GB ECC 1333MHz 
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Western Digital Blue 250GB Western Digital Red 2TB Xigmatek Loki Windows Server 2012 
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Rosewill Green 430W NZXT M59 
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H2O^3
(25 items)
 
Server
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CPUMotherboardGraphicsRAM
2600k p8z77-v lk 780 classified hydro copper g.skill sniper 
Hard DriveCoolingOSMonitor
Samsung 840 EVO Swiftech Apogee HD Windows 7 Professional 64-bit Dell U2414H 
MonitorMonitorMonitorKeyboard
Dell U2414H Dell U2414H LG 23" 1080p LED g710+ 
PowerCaseMouseAudio
OCZ ZT 750W Corsair Air 540 White G700 G930 
AudioOtherOtherOther
Z313 Swiftech MCP35X ST30 240mm GT-S 360mm 
OtherOtherOtherOther
EasyMountLCD 3+1 Pyramid Monitor Mount Fanatec CSR Wheel Fanatec CSR Elite Pedals Fanatec ClubSport Shifter SQ 
Other
Microsoft Xbox 360 Wired Controller 
CPUMotherboardGraphicsRAM
FX-6300 GA-970A-UD3 HD5450 Fanless Samsung 16GB ECC 1333MHz 
Hard DriveHard DriveCoolingOS
Western Digital Blue 250GB Western Digital Red 2TB Xigmatek Loki Windows Server 2012 
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Rosewill Green 430W NZXT M59 
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post #5 of 8
Thread Starter 
Quote:
Originally Posted by atminside View Post

Can you do a CMOS clear and see if it still happens?
why would i have to do this if its a new pc?
The HaF
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CPUMotherboardGraphicsRAM
AMD FX-8350 Black Edition GIGABYTE GA-990FXA-UD3 MSI R6950 Corsair Vengeance 16GB 
Hard DriveOptical DriveCoolingOS
2 WD Raptor 300s in RAID0 ASUS V8 Win 10 64bit 
MonitorKeyboardPowerCase
Samsung T260HD The frist logitech G15><G13 Ultra X3 ULT40311 1000-Watt Cooler Master HAF-932 
MouseMouse Pad
MIONIX Naos 5000 MIONIX Propus 380 
  hide details  
Reply
The HaF
(14 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-8350 Black Edition GIGABYTE GA-990FXA-UD3 MSI R6950 Corsair Vengeance 16GB 
Hard DriveOptical DriveCoolingOS
2 WD Raptor 300s in RAID0 ASUS V8 Win 10 64bit 
MonitorKeyboardPowerCase
Samsung T260HD The frist logitech G15><G13 Ultra X3 ULT40311 1000-Watt Cooler Master HAF-932 
MouseMouse Pad
MIONIX Naos 5000 MIONIX Propus 380 
  hide details  
Reply
post #6 of 8
Its a common troubleshooting step, just to eliminate any possible problems from there.

Is the BIOS up to date?
H2O^3
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CPUMotherboardGraphicsRAM
2600k p8z77-v lk 780 classified hydro copper g.skill sniper 
Hard DriveCoolingOSMonitor
Samsung 840 EVO Swiftech Apogee HD Windows 7 Professional 64-bit Dell U2414H 
MonitorMonitorMonitorKeyboard
Dell U2414H Dell U2414H LG 23" 1080p LED g710+ 
PowerCaseMouseAudio
OCZ ZT 750W Corsair Air 540 White G700 G930 
AudioOtherOtherOther
Z313 Swiftech MCP35X ST30 240mm GT-S 360mm 
OtherOtherOtherOther
EasyMountLCD 3+1 Pyramid Monitor Mount Fanatec CSR Wheel Fanatec CSR Elite Pedals Fanatec ClubSport Shifter SQ 
Other
Microsoft Xbox 360 Wired Controller 
CPUMotherboardGraphicsRAM
FX-6300 GA-970A-UD3 HD5450 Fanless Samsung 16GB ECC 1333MHz 
Hard DriveHard DriveCoolingOS
Western Digital Blue 250GB Western Digital Red 2TB Xigmatek Loki Windows Server 2012 
PowerCase
Rosewill Green 430W NZXT M59 
  hide details  
Reply
H2O^3
(25 items)
 
Server
(10 items)
 
 
CPUMotherboardGraphicsRAM
2600k p8z77-v lk 780 classified hydro copper g.skill sniper 
Hard DriveCoolingOSMonitor
Samsung 840 EVO Swiftech Apogee HD Windows 7 Professional 64-bit Dell U2414H 
MonitorMonitorMonitorKeyboard
Dell U2414H Dell U2414H LG 23" 1080p LED g710+ 
PowerCaseMouseAudio
OCZ ZT 750W Corsair Air 540 White G700 G930 
AudioOtherOtherOther
Z313 Swiftech MCP35X ST30 240mm GT-S 360mm 
OtherOtherOtherOther
EasyMountLCD 3+1 Pyramid Monitor Mount Fanatec CSR Wheel Fanatec CSR Elite Pedals Fanatec ClubSport Shifter SQ 
Other
Microsoft Xbox 360 Wired Controller 
CPUMotherboardGraphicsRAM
FX-6300 GA-970A-UD3 HD5450 Fanless Samsung 16GB ECC 1333MHz 
Hard DriveHard DriveCoolingOS
Western Digital Blue 250GB Western Digital Red 2TB Xigmatek Loki Windows Server 2012 
PowerCase
Rosewill Green 430W NZXT M59 
  hide details  
Reply
post #7 of 8
When Windows 7 does not boot when an external storage device is attached it could mean that your computer is booting to those drives instead of Windows. You can try Disabling the option to boot from a USB in BIOS.
Edited by grss1982 - 9/23/13 at 7:35pm
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Intel i5 3470 Gigabyte B75-Based Mobo ATI 7700 Kingston 8GB DDR3-1600 (2x4GB) 
Hard DriveOptical DriveCoolingOS
500GB Seagate SATA & 500GB W.D. SATA Samsung DVD-RW (SATA) Stock Cooling Windows 7 
MonitorPowerCaseMouse
Samsung 22" LCD Display (1650x1080) Silverstone Strider PLUS ST60F-P Antec 300 A4Tech 
Mouse PadAudio
Razer Onboard 
CPUMotherboardGraphicsRAM
Intel Core 2 Duo E8500 P5KPL-AM EPU 256MB ASUS 7300GT (DDR2) Kingston 3GB (1GB+2GB) 
Hard DriveOptical DriveCoolingOS
80GB W.D. SATA LG DVD-RW Stock Cooling Windows XP Professional 
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post #8 of 8
USB drive is in a USB3 slot?


Enable USB3 Preconfigure or whatever it's called in BIOS.

If it's happening in a USB2 slot then the previous comments should have helped.
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