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What is wrong with my monitor

post #1 of 4
Thread Starter 
I do not know what is wrong technically (what to call it) wrong with my monitor, but there there are 3 "smudge" spots on my monitor which do not wipe off and they look like a spot where you press in the lcd it turns that bluish color for a sec and then fades. I only notice it when the monitor is set on black or is dark in a dark room, i don't think these are dead pixels because they show color but a "dimmed" color.


https://lh4.googleusercontent.com/-2oxHWiEqwyg/UiasAljp8PI/AAAAAAAAA2M/GTU0Ba6MsRI/w1167-h875-no/Smudges+-+1

https://lh5.googleusercontent.com/-bMMv0MB9iWM/UiasAvx6AHI/AAAAAAAAA2c/hAk0BxvuGY4/w1167-h875-no/Smudges+-+2

https://lh4.googleusercontent.com/-W43g6p-wWZ8/UiasAmXfK3I/AAAAAAAAA1w/0E7TgmKj9lk/w1167-h875-no/Smudges+-+4

The 2nd image shows the monitor with a flash on the camera to show the surface dirt/smudges, while the 1st & 3rd image show the real underlining smudges.
So what is this called, and how to fix?
(also i sent this to Acer already who found no defect, maybe because i couldn't point it out clear enough)
Acer 1080p 24"

Is it just really dirty? or burnt out?
Edited by Revoker - 9/25/13 at 7:41pm
post #2 of 4

Could be a "natural" blemish in one of the layers, it happens; check the warranty details, depending on the terms it might not count as being defective, especially if its not in the centre region of the panel.

 

 

Is it a recent purchase? You might be able to return it to the store you bought it from.

 
Cinema-Plex
(19 items)
 
 
CPUMotherboardGraphicsRAM
Intel 5930k ASUS STRIX X99 EVGA GTX 1080 FTW2 DT Crucial Ballistix Sport 8*8GB 
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Crucial MX100 512GB SanDisk Ultra II Pioneer DVR-218L Noctua D15 
OSMonitorMonitorMonitor
Windows 10 LG 27UD58-B ASUS VH242H ASUS VW242 
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Ducky 1008 (Blues) EVGA SuperNova P2 1000w Thermaltake Core X9 White Logitech G700s 
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Hard DriveHard DriveHard DriveCooling
WD 5TB Red WD 5TB Red Seagate 1TB Constellation Noctua D15 
OSMonitorKeyboardPower
Windows 10 Vizio 43" M-Series 4k Logitec k830 EVGA SuperNova P2 850w 
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Lian-Li P343b Denon AVRS500BT Klipsch front/centre/sub + Polk surrounds 
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Cinema-Plex
(19 items)
 
 
CPUMotherboardGraphicsRAM
Intel 5930k ASUS STRIX X99 EVGA GTX 1080 FTW2 DT Crucial Ballistix Sport 8*8GB 
Hard DriveHard DriveOptical DriveCooling
Crucial MX100 512GB SanDisk Ultra II Pioneer DVR-218L Noctua D15 
OSMonitorMonitorMonitor
Windows 10 LG 27UD58-B ASUS VH242H ASUS VW242 
KeyboardPowerCaseMouse
Ducky 1008 (Blues) EVGA SuperNova P2 1000w Thermaltake Core X9 White Logitech G700s 
AudioAudio
Sony MD7506 Logitech Z2300 
CPUMotherboardGraphicsGraphics
Xeon E3-1245v2 Gigabyte Sniper 3 Z77 EVGA GTX 950 FTW EVGA GTX 950 FTW 
RAMHard DriveHard DriveHard Drive
Corsair Vengeance 16GB Samsung 256GB 830 Pro WD 5TB Green WD 5TB Green 
Hard DriveHard DriveHard DriveCooling
WD 5TB Red WD 5TB Red Seagate 1TB Constellation Noctua D15 
OSMonitorKeyboardPower
Windows 10 Vizio 43" M-Series 4k Logitec k830 EVGA SuperNova P2 850w 
CaseAudioAudio
Lian-Li P343b Denon AVRS500BT Klipsch front/centre/sub + Polk surrounds 
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post #3 of 4
Thread Starter 
Recent but not too recent, maybe about 2-3 months ago, took me awhile to really notice and then notice it wasn't a smudge

Thanks though that is very helpful and i can find other threads because of you.
Edited by Revoker - 9/25/13 at 7:56pm
post #4 of 4

The correct term would be mura or clouding, its a manufacturing defect and not much if anything you can do about it without the risk of damaging the display. Assuming its still under warranty, you can try to get an RMA from ACER but that depends entirely on whether or not ACER's terms counts those conditions as being defective; Unfortunately, they probably aren't unless its a high-end/premium model.

 
Cinema-Plex
(19 items)
 
 
CPUMotherboardGraphicsRAM
Intel 5930k ASUS STRIX X99 EVGA GTX 1080 FTW2 DT Crucial Ballistix Sport 8*8GB 
Hard DriveHard DriveOptical DriveCooling
Crucial MX100 512GB SanDisk Ultra II Pioneer DVR-218L Noctua D15 
OSMonitorMonitorMonitor
Windows 10 LG 27UD58-B ASUS VH242H ASUS VW242 
KeyboardPowerCaseMouse
Ducky 1008 (Blues) EVGA SuperNova P2 1000w Thermaltake Core X9 White Logitech G700s 
AudioAudio
Sony MD7506 Logitech Z2300 
CPUMotherboardGraphicsGraphics
Xeon E3-1245v2 Gigabyte Sniper 3 Z77 EVGA GTX 950 FTW EVGA GTX 950 FTW 
RAMHard DriveHard DriveHard Drive
Corsair Vengeance 16GB Samsung 256GB 830 Pro WD 5TB Green WD 5TB Green 
Hard DriveHard DriveHard DriveCooling
WD 5TB Red WD 5TB Red Seagate 1TB Constellation Noctua D15 
OSMonitorKeyboardPower
Windows 10 Vizio 43" M-Series 4k Logitec k830 EVGA SuperNova P2 850w 
CaseAudioAudio
Lian-Li P343b Denon AVRS500BT Klipsch front/centre/sub + Polk surrounds 
  hide details  
Reply
 
Cinema-Plex
(19 items)
 
 
CPUMotherboardGraphicsRAM
Intel 5930k ASUS STRIX X99 EVGA GTX 1080 FTW2 DT Crucial Ballistix Sport 8*8GB 
Hard DriveHard DriveOptical DriveCooling
Crucial MX100 512GB SanDisk Ultra II Pioneer DVR-218L Noctua D15 
OSMonitorMonitorMonitor
Windows 10 LG 27UD58-B ASUS VH242H ASUS VW242 
KeyboardPowerCaseMouse
Ducky 1008 (Blues) EVGA SuperNova P2 1000w Thermaltake Core X9 White Logitech G700s 
AudioAudio
Sony MD7506 Logitech Z2300 
CPUMotherboardGraphicsGraphics
Xeon E3-1245v2 Gigabyte Sniper 3 Z77 EVGA GTX 950 FTW EVGA GTX 950 FTW 
RAMHard DriveHard DriveHard Drive
Corsair Vengeance 16GB Samsung 256GB 830 Pro WD 5TB Green WD 5TB Green 
Hard DriveHard DriveHard DriveCooling
WD 5TB Red WD 5TB Red Seagate 1TB Constellation Noctua D15 
OSMonitorKeyboardPower
Windows 10 Vizio 43" M-Series 4k Logitec k830 EVGA SuperNova P2 850w 
CaseAudioAudio
Lian-Li P343b Denon AVRS500BT Klipsch front/centre/sub + Polk surrounds 
  hide details  
Reply
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