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DIR 655 Disappears and Reappears in Network Screen

post #1 of 4
Thread Starter 
So I have a weird problem, I have a Dlink DIR 655 router, that I've had for close to a year now, and every so often the router will briefly disappear in my Network Screen in Explorer, and about 1 second later it reappears. I first started noticing this awhile ago because I've been having problems with my internet for a long time and I bought this router to hopefully make my bad internet slightly better (I had a very old Dlink router before this one, from like 2001). I did notice some upsides to the new router but I also noticed that every so often the router would do what I call a "hiccup", it would just kinda stall for second and then just come back, which is enough to disconnect you from any online game, or cause a brief freeze, enough to get you killed mad.gif. I didn't think that it could be the router because I had stupid things that this happen all the time because my internet sucked, I thought it was just the internet acting up. But recently, as in the last month or so, it's been doing these "hiccups" much more frequently which had me thinking maybe something to do with the router, and on one occasion that it hiccuped I had just happened to have the Explorer Network screen up and saw that the router briefly disconnected just as my online game froze, and then the router would reappear and the game would either disconnect or sometimes it would just resume playing, since then I have seen this happen many times.

Now my question is, is it the router acting up or not set up properly or is it my internet doing something to cause it to briefly disconnect. I'm not a network expert when it comes to routers, but I do know some stuff and I have tried changing settings in the router to help fix this and no matter what I change that I've seen recommended in places on the internet, the same problem still persists. My ISP is Xplornet, which is a local rural internet provider for me, and one of the only providers that I can get. I am running the B1 Hardware version and 2.10 firmware, I have tried a few different firmwares (can't remember which) but the same problem still persists.
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post #2 of 4
Save your profile and then try setting the router back to the default factory settings. Then upload your profile settings back and reboot the router. You could also try turning off stuff like the QoS engine if you're not sharing your access with multiple people and turn off any unused services in the Advanced tab. I only had to power cycle and reset my modems several times in the past 5-6 years while running the router 24/7. I have hardware version A2. Also check your cables to see if they are still properly working. It could be possible the dropping out is due to a bad cable.
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post #3 of 4
Thread Starter 
Quote:
Originally Posted by anoob View Post

Save your profile and then try setting the router back to the default factory settings. Then upload your profile settings back and reboot the router. You could also try turning off stuff like the QoS engine if you're not sharing your access with multiple people and turn off any unused services in the Advanced tab. I only had to power cycle and reset my modems several times in the past 5-6 years while running the router 24/7. I have hardware version A2. Also check your cables to see if they are still properly working. It could be possible the dropping out is due to a bad cable.

Thanks for the reply. I will have to try this when I get home, I'm at school right now, I will post back with results.
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Sky's the Limit
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My Lenovo Yoga
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post #4 of 4
Thread Starter 
Just a quick follow up, I haven't tried resetting to default settings and reloading settings yet, but I have tried something else. I've read around that this router is notorious for overheating and causing weird issues, so I decided to make a cooling solution for it. I took an old 230mm pc fan and wired it up to an old 12 V 200mA converter so that I can just plug it into the wall socket, and then I sat the router on top of it (fan has a metal grill on it) and it's been like that for just over a day now and I haven't had any problems yet thumb.gif The router actually feels cool to the touch now instead of being slightly warm. I'm hoping this was the fix to my problem, I will post back if the problem still persists.
Sky's the Limit
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My Lenovo Yoga
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Sky's the Limit
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My Lenovo Yoga
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CPUGraphicsRAMHard Drive
Intel Core i7 4500u Integrated Intel HD 4400 8 GB 1600 MHz DDR3 Dual Channel HGST 480 GB Hard Disk Drive w/ 16 GB SSD Cache ... 
OS
Windows 8.1 Pro 64 bit 
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