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Question about reboots

post #1 of 9
Thread Starter 
Friend of mine from work brought me her Dell that she bought from a Best Buy in New York. It has a MB with a build in GPU and she had the Geek Squad install an AMD GPU. It's a smaller model. She says that it reboots when she plays WoW. I took a look at it, AMD thinks it's using the correct drivers for the card. I took the card out and it runs 3d marks just fine. When I put the card back in, it reboots about 10 seconds into 3dmarks. It's not over heating. My question is, how can I tell if it's the PSU or the actual card that is bad? Is there a good way to test them? The computer isn't crashing, no faulty screens, just plain reboot.
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post #2 of 9
id saay thee power supply as it seees to be not getting nuff go go juce
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post #3 of 9
Thread Starter 
So I pulled the psu out to see what kind and how much power it had. It's a rosewell 500w psu. That should be plenty for this system. It's a Dell with 1hdd and a cheap psi-e card.
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post #4 of 9
Quote:
Originally Posted by MIGhunter View Post

So I pulled the psu out to see what kind and how much power it had. It's a rosewell 500w psu. That should be plenty for this system. It's a Dell with 1hdd and a cheap psi-e card.
ok yeah might be a bad mobo @scottath what you recon
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post #5 of 9
Load up something like furmark on it. That'll stress the card alot and hopefully not the rest of the system.
I Doubt a low end card will be stressing the PSU that much, and usually you will see other instability in the system (try running Prime95 or similar to stress the rest of the system as another test).
Isolation is the best. Tried stressing the card in your system OP ?
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post #6 of 9
if you tested the card in a different system and it works fine, then i doubt its the card to blame. it might be a driver issue also might be other hardware components issues like powersupply / mobo / ram
post #7 of 9
contact cleaner on the pcie slot might help
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post #8 of 9
Thread Starter 
So, I was going to try my old GPU in her computer to see if that helped but her computer has a modular PSU. She doesn't have the cables and they took all but the ones that are hooked up out. So there isn't a 6 pin power cord or even a molex power cord hooked up that I can use to hook up the GPU to. Any suggestions or is she just out of luck?
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https://shop.ekwb.com/tube-primochill-primoflex... EK-Vardar F3-120 (1850rpm) EK-Vardar F3-120 (1850rpm) EK-ACF Fitting 13/10mm - G1/4 Nickel 
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Hard DriveCoolingCoolingCooling
SAMSUNG 850 EVO 2.5" 500GB EK-FC R9-295X2 - Acetal+Nickel https://shop.ekwb.com/ek-kit-x360 https://shop.ekwb.com/ek-coolstream-xe-240-double 
CoolingCoolingCoolingCooling
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post #9 of 9
Proprietary systems really just aren't designed for the demand of games or powerful GPUs...any number of things can be causing the incompatibility.

Are there any BIOS updates for either the system or graphics card?
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GAMINGEVOLVED
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PRODUCTION
(19 items)
 
16TB_MININAS
(8 items)
 
CPUMotherboardGraphicsRAM
AMD FX-6350 FX-Series 6-Core Black Edition ASRock MB-990EX4 Socket AM3 / AMD 990FX/ AMD Qu... XFX Radeon 390X 4x (16gb) CORSAIR XMS3 4GB 240-Pin DDR3 SDRAM D... 
Hard DriveHard DriveHard DriveOptical Drive
A swappable SSD for each OS (Win7, Mac, Linux) Kingston SSDNow 120GB Eluktronics 1TB SSD ASUS 18X DVD±R DVD Burner with LightScribe and ... 
CoolingOSMonitorKeyboard
ARCTIC Freezer 7 Pro Rev. 2, CPU Cooler - Intel... Windows7, Mac & Linux Insignia 32" LED 1080p HDTV (32D512NA15)  Rosewill Mechanical Keyboard with Cherry MX Blu... 
PowerCaseMouseMouse Pad
CORSAIR TX Series CMPSU-650TX 650W ATX12V / EPS... AZZA Toledo 301 (CSAZ-301) Black SECC Steel ATX... Logitech MX 518 High Performance Optical Gaming... Oversized 17-1/4 x 13-3/4 
AudioOther
Bluegears BGI-HDAXM-G HDA Digital X-Mystique 7.... Cougar Turbine CF-T12S4 120mm Case Fan 
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AMD FD8350FRHKBOX FX-8350 FX-Series 8-Core Blac... GIGABYTE GA-990FXA-UD3 AM3+ AMD 990FX SATA 6Gb/... Gigabyte AMD Radeon HD 7750 2GB DDR3 2x DVI-D/H... 2x (32GB) G.SKILL Ripjaws X Series 16GB (2 x 8G... 
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Optical DriveCoolingOSMonitor
LG Black 12X Blu-ray Combo Drive SATA Model UH1... ARCTIC Freezer 13 CPU Cooler - Intel & AMD, 200... Windows 7 x64 Lite ACHIEVA QH270-Lite 27" Shimian LED Monitor 2560... 
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HandStands 15S07 Super Mouse Pad Creative Professional E-MU 0202 USB 2.0 Rosewill RSV-SATA-Cage-34 Black 3x5.25" to 4x3.... 
CPUMotherboardGraphicsRAM
AMD A4-5300 APU MSI FM2-A75IA-E53 AMD Radeon 7480D Kingston 1600C9D3/4GX 
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