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Hard drive PCB arrived with a small scratch - should I RMA?

post #1 of 3
Thread Starter 
I ordered 2 3TB seagate barracuda's from amazon for my new build, and they arrived today. When I opened one of them the bubble wrap had a cut right through it, through the antistatic bag, and right onto the PCB of the hard drive.


I plugged it into my mom's PC to test it and it still works, although I'm not sure if it may die or something. So do you guys think I should RMA it and get another?
post #2 of 3
I would contact Amazon and make them replace it. They will replace it much faster. They should be the ones doing it since they scratched it. I used to work IT in one of their warehouses. The way some of the people open the boxes with their knives I am not shocked.
post #3 of 3
Thread Starter 
Quote:
Originally Posted by absoluteloki89 View Post

I would contact Amazon and make them replace it. They will replace it much faster. They should be the ones doing it since they scratched it. I used to work IT in one of their warehouses. The way some of the people open the boxes with their knives I am not shocked.
Alright, I'll go ahead and contact them. Not building my rig for another month or so so I don't need the drive this instant anyway smile.gif
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