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post #271 of 302
I've sent packages to many countries using usps. The price depends on two things: destination country and speed. So you can send a package to Vancouver BC and another one to Toronto, USPS charges the same for either destination for the same speed/type of delivery.
post #272 of 302
Quote:
Originally Posted by INCREDIBLEHULK View Post

Same here I must have read wrong and misinterpreted.
The whole Florida and New York being same distance to him must of threw me off guard biggrin.gif
Makes sense for same country for location not too matter. ( I still find it strange a package from CA or NY would be same rate to Italy )
Does Canada have an unknown enclave in the middle of the east coast?
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post #273 of 302
Quote:
Originally Posted by wermad View Post

I've sent packages to many countries using usps. The price depends on two things: destination country and speed. So you can send a package to Vancouver BC and another one to Toronto, USPS charges the same for either destination for the same speed/type of delivery.
Yeah, the weight is where they kill you on pricing. I think it's something like 4LB limit for first class? Then it doesn't even matter what size your box is since it's over 4LB. Dare you get a flat rate box and it's an instant $80++ biggrin.gif
Quote:
Originally Posted by cloppy007 View Post

Does Canada have an unknown enclave in the middle of the east coast?

I wish biggrin.gif
I am pretty sure I misinterpreted his post and just assumed it was international shipping is same rate worldwide.
It's sort of what I do when I sit down and try to do 10 things at once
  
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post #274 of 302
Quote:
Originally Posted by INCREDIBLEHULK View Post

Yeah, the weight is where they kill you on pricing. I think it's something like 4LB limit for first class? Then it doesn't even matter what size your box is since it's over 4LB. Dare you get a flat rate box and it's an instant $80++ biggrin.gif

Each speed/deliver option has weight and dimensions restrictions. First Class International has a max weight limit of 4lbs (under 2kgs). Priority has different options for both flat-rate and byob (bring your own box). Same for Express, etc.

Still, they don't charge different if sending it to the west side of Australia, for example, vs the eastern side. So the rate only depends on speed/delivery and weight/dimensions.
post #275 of 302
Quote:
Originally Posted by wermad View Post

Each speed/deliver option has weight and dimensions restrictions. First Class International has a max weight limit of 4lbs (under 2kgs). Priority has different options for both flat-rate and byob (bring your own box). Same for Express, etc.

Still, they don't charge different if sending it to the west side of Australia, for example, vs the eastern side. So the rate only depends on speed/delivery and weight/dimensions.
Precisely.
And if you are shipping something to Montreal, it doesn't matter if you are shipping from NYC (almost next door to Montreal) or FLA, which is at the other end of USA in relation to Montreal.

And I suspect that USPS inside the USA are pretty much the same. Makes no difference if you ship to the state next door, or across the country.
Prices should remain the same. But I am not certain about this.
Edited by PepeLapiu - 4/23/14 at 6:54pm
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post #276 of 302
For "domestic" shipping (w/in the US), we have a few options. Flat-rate is nice but its limited. For example, a mb with all its accessory may not fit in the flat rate so now you're using your own box. This is where area and weight along with shipping speed come in to play.

Ie, I shipped some rads to a member in OC, CA, which is just a few hours drive from my home. I paid ~$20 USD. Shipping about the same package to another member in DC, Maryland area, was ~$43. So domestically, we are subject to distances if you're not using flat rate. If the stuff fits in the flat rate box, you only pay ~$5-16 (depending on size) to ship it anywhere in the country.


Still, it may seem strange to some not in the US, but if they loose some money on certain shipping, its better then not offering it all.


I have used FedEx and though they probably do a better job, they're a bit more expensive then USPS.
post #277 of 302
Quote:
Originally Posted by Bitemarks and bloodstains View Post

Of course costs differ per delivery country but unless I read it wrong (which is possible given the hours I'm working) the argument is that is cost more depending on where you arein the US, which is not true. It doesn't matter whether the vendor is in Florida or New York postage costs to Canada for the same package should be the same unless the vendor is charging more.
Precisely.
USPS will charge the same price for a shipment to Canada, no matter where in Canada you are sending it. And no matter where you are in the USA.
Of course, the same parcel sent to Australia will cost more.
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post #278 of 302
Quote:
Originally Posted by wermad View Post

I have used FedEx and though they probably do a better job, they're a bit more expensive then USPS.

Well, here is something interesting about UPS versus FedEx for us Canadians.
FedEx was charging me about 4-5$ more to ship my Caselabs case from Cali, versus UPS.
But UPS has hidden costs.
They charge brokerage fees for any parcels with a value over 20$ indicated on the parcel.
And those brokerage fees can be outrageous.
On a 25$ pair of snips ordered from the USA, UPS charged me 35$ of brokerage fees, on top of the 30$ shipping quote....65$ to ship a 25$ tool !
On my last order from FCPU, I accidentally picked UPS over USPS. They charged me an outrageous 98$ of so-called brokerage fees on a 500$ parcel.
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post #279 of 302
For large items shipped w/in the US, i prefer to use UPS. They tend to handle large packages a lot better in my experience. Don't use them for international though. FedEx has had a bad track record with me and large packages so I avoid them unless its going international and its not a large package. Most members opt for the cheaper USPS shipping though.
post #280 of 302
I have placed quite a few orders with PPCs and have been very satisfied with their selection and order accuracy. I even received some free PPCs swag (nice t-shirts) that I proudly wear. Recently, I had ordered some fittings and one bitspower rotary fitting arrived defective, leaking at the rotary.

I contacted ppc's and informed them of the defective fitting ($14 part). They send me an email asking for a picture of the fitting (which I thought somewhat strange for a couple reasons, a: its one fitting and b: you cant tell it's defective from looking at it)

So, I sent them a picture. then they replied saying that they would contact Bitspower and try to get rma authorization.

At this point, I bought the same fitting from a different vendor (which I received a couple days later).

A couple days later, I asked if they had heard from Bitspower.

They responded 'no' and they would try again.

Another day or two pass, I get a response saying that they would replace the part. I get another email saying that a package was sent. I also get a email from a rep at bitspower saying that we should replace the part (assuming it was a forward of the message sent to ppcs).

I got the replacement from ppcs about 10 days after receiving the package with the defective fitting. Now while I am not upset or completely unsatisfied with the sequence of customer service/ rma steps to receive my lousy single fitting, I did receive a replacement at no additional cost after all... But it seems like I had to jump through a few too many hoops and a bit too much effort on my part to replace a inexpensive defective fitting. At least I got a cool 'defective bitspower rotary keychain ornament' rolleyes.gif

If they sweat customers this much for a fitting, I could imagine they might give an even harder time when it comes to more expensive parts (like a pump, that can be easily damaged by the end user, like if ran dry (without water feeding it)' then claiming the pump is noisy/defective whatever.

Also I understand that PPCs needs to protect their profits and I'm sure that there are some customers who make false claims in hope of getting free replacement parts.

Good/great customer service would have been a bit more like this 'fantasy recreation'....

Me: looks like I got a defective fitting.. Can I please get a replacement?
PPCS: Sorry to hear about that sir. We will ship you a replacement asap. We apologize for any inconvenience this delay may have caused you.
Me: Thank you very much- You guys rock!
Edited by bob808 - 4/24/14 at 7:23pm
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