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Steelseries Rival - Page 95

post #941 of 2803
Quote:
Originally Posted by c0dy View Post

Yes, it'll say it has an important update and if you want to start it.
\

Just saw this thanks for the info.
so after canceling it we can adjust the other settings like DPI right ? without any problem ?
post #942 of 2803
Quote:
Originally Posted by laggerhh View Post

\

Just saw this thanks for the info.
so after canceling it we can adjust the other settings like DPI right ? without any problem ?

Yes. That should be the case. thumb.gif
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Woop
(19 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 7700k @ 5.0GHz MSI Z270 Gaming M3 KFA² 1070 Ex G.Skill F4-3600C16-8GTZ 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 840 Pro Samsung 840 Samsung 850 Evo Samsung SH-B123L/BSBP Blu-ray 
CoolingOSMonitorMonitor
Corsair H110 Windows 10 Pro BenQ XL2411Z BenQ XL2420T 
KeyboardPowerCaseMouse
Corsair Gaming K70 RGB Rapidfire Corsair AX760 Corsair Carbide Series Air 540 Nixeus Revel 
Mouse PadAudioAudio
Xtrfy XTP1-L4-NiP-LI Asus Xonar Essence STX Beyerdynamic MMX300 
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post #943 of 2803
Quote:
Originally Posted by c0dy View Post

Yes. That should be the case. thumb.gif

thanks man thanks alot for the info smile.gif
post #944 of 2803
Hi there
I am french and i would like to share my experience regarding SS support.
24 dec 2013 : I bought a SS Rival
25 dec 2013 : I opened a RMA ticket for the following reason : The issue I got is the product is defective or missconception. When you stay pressed right click the mouse and that is pressed simultaneously on the left click (for games Shooting FPS) There is a friction of 2 buttons.
06 jan 2014 : This ticket has been approved for an RMA!
08 jan 2014 : I sent the mice to :

SteelSeries - RMA #143203
c/o DACHSER Denmark A/S
Helseholmen 11
2650 Hvidovre
Denmark

23 jan 2014 : They confirmed that the mice arrived at their warehouse.
23 jan 2014 : They have confirmed that my replacement product has been added to their latest invoice
13 feb 2014 : SS said : Sorry for the trouble with your request. We had a small glitch that has been resolved. Your product should ship out in the next day
20 feb 2014 : They are investigating why I didn't get tracking. They apolgized for the issues
27 feb 2014 : They have confirmed that my replacement product has been added to their latest invoice !

So for 40 days I am waiting for a tracking number...
post #945 of 2803
Shouldent have taken more than a week for a RMA anywhere in Europe.

Dont you guys have a Customer rights thing you can complain to about them?

You mighty also want to stop being too nice to them, theyre obviously just abusing your manners sadly (As per steelseries norms.)
And you havent even recieved the mouse yet?, here in denmark if they use over 30 days for a RMA you can demand your money back (also, since its an RMA -THEY- have to pay postage, by danish law.)
post #946 of 2803
thank you for your answer. I just sent my Iban to the support and ask for refunding the cost of the mice.

I will let you know if it works
post #947 of 2803
Hi, i would buy new mouse and rival impress me but i have some question to rival owners.

I had DA 2013 and this mouse definitely not much comfortable to me because its too wide in the middle and shape is like | \ , so i cant lifting mouse without issue - its slippery, i couldnt live with that. I am fingertiper, low sense player:).

Questions:

Is rival narrower then DA 2013 in the midle of the mouse? The question for those who owner DA 2013 and rival.
Have rival shape like | | or | / or \ / in the middle of mouse? Its where i hold mouse with my fingers. I cant lifting mouse comfortable with my fingertip if shape is | \ like DA. Right side must be | or /.

I looking for mionix avior 7000 and its perfect mouse but not avaliable in my country and price is quite high for i can afford to mouse, 90eur with shiping its quite much for a gaming mouse. Second choice would be CM Alcor, but i want best sensor on the market and 3310 is one of the best. ( I hate laser with acceleration, need zero acceleration:))My best mosue what i have was CM Spawn, MX 518, IE3.

Thanks for respond!
post #948 of 2803
Got an answer from SS Facebook

"Hi Nicolas that is totally unacceptable and we'll get you a new product right away"
Edited by BADNICK - 3/5/14 at 3:32am
post #949 of 2803
Quote:
Originally Posted by fpser View Post

Hi, i would buy new mouse and rival impress me but i have some question to rival owners.

I had DA 2013 and this mouse definitely not much comfortable to me because its too wide in the middle and shape is like | \ , so i cant lifting mouse without issue - its slippery, i couldnt live with that. I am fingertiper, low sense player:).

Questions:

Is rival narrower then DA 2013 in the midle of the mouse? The question for those who owner DA 2013 and rival.
Have rival shape like | | or | / or \ / in the middle of mouse? Its where i hold mouse with my fingers. I cant lifting mouse comfortable with my fingertip if shape is | \ like DA. Right side must be | or /.

I looking for mionix avior 7000 and its perfect mouse but not avaliable in my country and price is quite high for i can afford to mouse, 90eur with shiping its quite much for a gaming mouse. Second choice would be CM Alcor, but i want best sensor on the market and 3310 is one of the best. ( I hate laser with acceleration, need zero acceleration:))My best mosue what i have was CM Spawn, MX 518, IE3.

Thanks for respond!

The Rival is wider in the mid section than the Deathadder, but the shape would be more to your liking. It's much easier to lift than the Deathadder 2013 (even though I thought it was quite a bit easier to lift than the previous deathadders). But the Rival is a big mouse. Make no mistake. It kinda makes the Deathadder feel small IMO.
post #950 of 2803
Quote:
Originally Posted by BADNICK View Post

Got an answer from SS Facebook

"Hi Nicolas that is totally unacceptable and we'll get you a new product right away"

That's awesome man. I hope they get you sorted out quickly.
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