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Graphics card output freeze on startup

post #1 of 4
Thread Starter 
Hi guys,

A few days ago I received my new EVGA GTX 770 SC and proceeded to install it into my PC (specs at the end of the post). When I booted up, however, the windows logo froze just before it would become the login screen.

My computer is starting to age now so I thought the BIOS might be out of date so I updated it - no change. I managed to boot into safe mode and install the nVidia drivers and then I could boot into Windows. However I noticed that I didn't have Aero and the card was (I felt) underperforming (changing graphics settings from Ultra to Medium made little difference and the card struggled with explosions, etc).

I switched back to my old card (XFX HD 5870) but the Aero probem persisted (the default troubleshooter couldn't identify the problem and the "FixIt" said that the card doesn't support Aero). Then (after I decided "what the heck") I uninstalled the AMD drivers and attempted to reboot. I had the same issue of the startup screen freezing, only this time I couldn't install the AMD drivers in safe mode (the card detection bit failed).

I have further investigated the problem and can say that there's nothing wrong with Windows; I can in fact log into Windows (I can hear the startup and login sounds) but the output stays frozen with the Windows start logo. I have also tried moving both cards to a different PCI-E slot, but to no avail.

Can any of you guys shed some light on this matter (especially as it was a simple graphics card change that started it) or think of further things I can do to troubleshoot? I have not yet reinstalled Windows as I just don't have the time to reinstall everything and the fact that I can log in is making me reluctant to do so.

Thanks!

PC Specs:

Intel Core i7 950 (at stock speeds)
ASUS Sabertooth x58 (BIOS revision: 0802 -> 1402 -> 1306)
EVGA GTX 770 SC / XFX HD 5870 BE
Coolermaster Silent Pro 800W PSU
12GB Corsair XMS3 1600MHz RAM
Windows 7 x64 Ultimate
post #2 of 4
Delete both drivers properly using these two guides. Then, boot up without a driver. Make sure to do restarts into safe mode to do each of these.

http://www.overclock.net/t/988215/how-to-properly-uninstall-ati-amd-software-drivers-for-graphics-cards/0_20

http://www.overclock.net/t/1150443/how-to-remove-your-nvidia-gpu-drivers/0_20
post #3 of 4
Thread Starter 
The issue is I can't boot up without a driver unless I'm in safe mode. And I'd rather not just boot into safe mode and install the drivers because there's clearly an underlying issue which I'd like to resolve.
post #4 of 4
Can you get past the bios post screen? Does the VGA led light near the first PCIE x16 slot stay red?
Sabertooth
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CPUMotherboardGraphicsRAM
Intel Core i7 4770k @4.5 GHz Asus Z87 Pro PowerColor R9 290X BF4 Edition Corsair/G.Skill 16GB @ 1600 
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Sandisk Ultra Plus 256GB WD1002FAEX Caviar Black 1TB  Samsung HD502HJ 500GB Samsung HD501LJ 500GB 
Optical DriveCoolingOSMonitor
Lite-ON 24X CD/DVD Burner  Antec H20 620 w/ AP-15 Push-Pull Windows 7 Pro  Acer G276HL 27" 
KeyboardPowerCaseMouse
Das Keyboard Pro w/ MX Blues Corsair HX850 Cooler Master HAF 922 Microsoft IE 3.0 
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Sabertooth
(18 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4770k @4.5 GHz Asus Z87 Pro PowerColor R9 290X BF4 Edition Corsair/G.Skill 16GB @ 1600 
Hard DriveHard DriveHard DriveHard Drive
Sandisk Ultra Plus 256GB WD1002FAEX Caviar Black 1TB  Samsung HD502HJ 500GB Samsung HD501LJ 500GB 
Optical DriveCoolingOSMonitor
Lite-ON 24X CD/DVD Burner  Antec H20 620 w/ AP-15 Push-Pull Windows 7 Pro  Acer G276HL 27" 
KeyboardPowerCaseMouse
Das Keyboard Pro w/ MX Blues Corsair HX850 Cooler Master HAF 922 Microsoft IE 3.0 
Mouse Pad
Steelseries Qck 
  hide details  
Reply
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