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Intermittent laptop screen problems

post #1 of 3
Thread Starter 
Hi all,

Not the most knowledgeable with laptop problems so I thought I might as well see if someone can help pin the problem down for me. A Dell Inspiron 5520 that's just left the warranty period is having some screen troubles. Most of the time it's manageable, there's just a horizontal line near the top of the screen that stays a greenish colour. Every so often though, the whole screen decides to turn pink and green, the image on the screen is distorted, jumps up and down etc.

I'm pretty sure that it's either the LCD screen itself or the connection between it and the motherboard. I've hooked it up to an external monitor and it's fine with that. The screen problems are present during startup and in the BIOS as well, if that helps.

For all I know though, it could be something else entirely.

Thanks in advance guys!
Project: Vortex
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Hard DriveOptical DriveCoolingOS
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Project: Vortex
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core i7 2600 ASRock Z68 Extreme7  Asus GTX 570 DCII Corsair Vengeance 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda ST1000DM003 Sony 24xDVD RW Cooler Master V8 Windows 7 Pro x64 
MonitorKeyboardPowerCase
21.5" Asus VE228H LED Logitech Ultra Flat Corsair AX750 CM Storm Sniper (temporary) 
MouseMouse Pad
Razer Imperator Mousepad's are a PITA. 
  hide details  
Reply
post #2 of 3
Sounds like you're on the right path, you've isolated that it isn't a GPU problem.

At this point you're pretty much stuck disassembling it to a point where you can reconnect/verify the screen->mainboard cable.

The fact there is a static line on there leads me to believe it may be more of a panel problem though.
post #3 of 3
Thread Starter 
Quote:
Originally Posted by beers View Post

Sounds like you're on the right path, you've isolated that it isn't a GPU problem.

At this point you're pretty much stuck disassembling it to a point where you can reconnect/verify the screen->mainboard cable.

The fact there is a static line on there leads me to believe it may be more of a panel problem though.

Many thanks! Now I just need to convince my girlfriend to let me try fixing it, since it's her laptop rolleyes.gif

Edit: By panel you mean the screen, right?
Project: Vortex
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core i7 2600 ASRock Z68 Extreme7  Asus GTX 570 DCII Corsair Vengeance 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda ST1000DM003 Sony 24xDVD RW Cooler Master V8 Windows 7 Pro x64 
MonitorKeyboardPowerCase
21.5" Asus VE228H LED Logitech Ultra Flat Corsair AX750 CM Storm Sniper (temporary) 
MouseMouse Pad
Razer Imperator Mousepad's are a PITA. 
  hide details  
Reply
Project: Vortex
(14 items)
 
  
CPUMotherboardGraphicsRAM
Core i7 2600 ASRock Z68 Extreme7  Asus GTX 570 DCII Corsair Vengeance 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda ST1000DM003 Sony 24xDVD RW Cooler Master V8 Windows 7 Pro x64 
MonitorKeyboardPowerCase
21.5" Asus VE228H LED Logitech Ultra Flat Corsair AX750 CM Storm Sniper (temporary) 
MouseMouse Pad
Razer Imperator Mousepad's are a PITA. 
  hide details  
Reply
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