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Sent my GTX580 in for warranty, came back and does the same thing

post #1 of 5
Thread Starter 
I'm really scratching my head at this. Wondering if any of you have experienced this.

This is my sig rig. Card is a GTX580. Had it for almost two years now. PC has remained unchanged. Same PSU, RAM, MB, Memory, etc.

One day the card start locking the computer (could tell from BSOD error code). Sometimes on boot it wouldn't bring the monitor out of sleep mode even though I could hear the desktop loading up.

Sent it in for warranty. In the meantime I borrowed a friend's old XFX Radeon 6870 which has worked flawlessly for the 30 days it took them to send me a replacement GTX580. Got the replacement today, pulled out the 6870, put in the 580, and it does the same thing. Won't turn on the monitor 80% of the time, and the 20% of the time it does, it locks the computer soon after loading the desktop.

If it were something with the computer, wouldn't it happen with the 6870 too? What are the odds that the new card would behave exactly like the old one did? I have no way of knowing if they repaired MY card, or just sent me a refurb. The replacement card looks good but I did see a small amount of dust on it.

Pretty frustrated by this. I don't need a new computer and don't want to blow ~$300+ which is what I'd need to spend to get something comparable to this 580. And I need to get this loaner card back to my friend.

Any ideas?
New School
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New School
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post #2 of 5
What did they say was wrong with your card when they repaired it? Also OP plenty of cards for $300 now that will send GTX 580's crying in the corner.... sad i own 2 of them still and im looking to sell at like $200 a pop when i paid $500 + $90 each for waterblocks.
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post #3 of 5
Thread Starter 
Thx for the reply. They didn't say anything about what they did specifically but when I sent the card back, immediately after receiving it they sent me an e-mail stating, "we are out of stock on GTX580s and will get our next shipment in 30 days." So they made it sound like I'd be getting a new one or a different refurbished card from their factory overseas.

I'm going to bring it to a co-worker and have him see what happens when he runs it in his PC.
New School
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CPUMotherboardGraphicsRAM
i7 950 @ 4.0 Asus P6X58D-E Galaxy GTX 580 6GB DDR3 1600 G.Skill 
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120GB Sandisk SSD + 1TB Caviar Blk Lite-On BD H100 Win7 Home Premium 64 
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Corsair HX750 Corsair 650D 
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New School
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CPUMotherboardGraphicsRAM
i7 950 @ 4.0 Asus P6X58D-E Galaxy GTX 580 6GB DDR3 1600 G.Skill 
Hard DriveOptical DriveCoolingOS
120GB Sandisk SSD + 1TB Caviar Blk Lite-On BD H100 Win7 Home Premium 64 
PowerCase
Corsair HX750 Corsair 650D 
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post #4 of 5
Thread Starter 
Sigh. After putting the loaner card back in, the computer worked fine for 15 minutes. Then it shut off, then turned itself back on, ran for 5 seconds and turned off again then continued looping like that every 5 seconds. I swapped the PSU for an older PC Power and Cooling I had and so far, no issues. I put the GTX580 back in and even it works now.

So, after all this, it seems as thought it was the power supply. I do not understand how it could have worked fine with the loaner 6870 card for a full MONTH, only to suddenly stop today, the day I got my 580 replacement. I think I just have really bad luck......
New School
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CPUMotherboardGraphicsRAM
i7 950 @ 4.0 Asus P6X58D-E Galaxy GTX 580 6GB DDR3 1600 G.Skill 
Hard DriveOptical DriveCoolingOS
120GB Sandisk SSD + 1TB Caviar Blk Lite-On BD H100 Win7 Home Premium 64 
PowerCase
Corsair HX750 Corsair 650D 
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New School
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CPUMotherboardGraphicsRAM
i7 950 @ 4.0 Asus P6X58D-E Galaxy GTX 580 6GB DDR3 1600 G.Skill 
Hard DriveOptical DriveCoolingOS
120GB Sandisk SSD + 1TB Caviar Blk Lite-On BD H100 Win7 Home Premium 64 
PowerCase
Corsair HX750 Corsair 650D 
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post #5 of 5
Quote:
Originally Posted by Hindsight View Post

Sigh. After putting the loaner card back in, the computer worked fine for 15 minutes. Then it shut off, then turned itself back on, ran for 5 seconds and turned off again then continued looping like that every 5 seconds. I swapped the PSU for an older PC Power and Cooling I had and so far, no issues. I put the GTX580 back in and even it works now.

So, after all this, it seems as thought it was the power supply. I do not understand how it could have worked fine with the loaner 6870 card for a full MONTH, only to suddenly stop today, the day I got my 580 replacement. I think I just have really bad luck......

The 6870 uses 100w less power, id imagine the GTX 580 was pulling enough to kick off your psu.
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