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Fans won't shut off

post #1 of 9
Thread Starter 
Not sure where to post this question since Im not sure where the problem lies.

The issue is, my case, cpu and gpu fans never shut off when I shut down the PC. The fans are all pwm fans. The cpu fans are on the cpu header, and the case fans are on the cha fan header.

Not sure if its the board, this is the second board, the first board was rma'd do to faulty ram slot. However that board had the same issue. Makes me think its possibly an OS issue.

The cooler is a phantek, but Im only using one of the phantek fans as I couldn't fit the other due to the hose fittings for (optional) mosfet water cooling. What's weird is every once and a while the phantek fan will stop, but 9 times out of 10 it stays spinning like the rest of em.

I've updated the bios and played with settings in both bios and win power management to no avail.

This is my first build so I really appreciate the help.





Asrock Z77 Over Clock Formula
I5 3570K
Phantek PH-TC14CS
Asus GTX670 DCII
8G GSKILL 1866
Samsung 256gb pro SSD
3x 140mm rosewill Hyperborea
1x 120mm rosewill Hyperborea
Seasonic X750 gold
Win7 pro 64bit
Edited by MoPar Kid - 10/17/13 at 12:12am
post #2 of 9
Have you tried pulling power from the power supply and letting it drain. Could be either PSU or Motherboard related from a short. After you pull power from both PSU and Outlet, plug everything back in and try resetting CMOS.
post #3 of 9
Thread Starter 
Quote:
Originally Posted by BiG StroOnZ View Post

Have you tried pulling power from the power supply and letting it drain. Could be either PSU or Motherboard related from a short. After you pull power from both PSU and Outlet, plug everything back in and try resetting CMOS.

Sorry, how do you mean pull power from both PSU and outlet? It has a CMOS button on the back I/O panel, but the manual isn't real clear on how to use it.

Thanks
post #4 of 9
Quote:
Originally Posted by MoPar Kid View Post

Sorry, how do you mean pull power from PSU and outlet? It has a CMOS button on the back I/O panel, but the manual isn't real clear on how to use it.

Thanks

I think he means pull the plug on the PSU.
1155 POWER
(16 items)
 
AMD Heater
(13 items)
 
 
CPUMotherboardGraphicsGraphics
i5 2500k 4,6Ghz Asus Maximus IV Extreme Palit GTX 560 Ti Sonic Gigabyte GTX 560 Ti Overclocked 
RAMHard DriveHard DriveCooling
8GB G.Skill Sniper 1886MHz Seagate 500GB and Samsung 500GB Samsung 840 SSD Corsair H50 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit BenQ XL2411Z Steelseries Merc Stealth Nox Apex 800w 
CaseMouseMouse Pad
Antec Lanboy Air Logitech G400s Steelseries Qck Mass 
CPUMotherboardGraphicsRAM
AMD 955 BE Asus Crosshair Formula II nVidia GTX 260 Core 216 55nm Kingston DDR2 4GB 800Mhz 
Hard DriveOptical DriveCoolingOS
Western Digital 500GB Some cheap thing (at least it's black) Modded AMD Stock Cooler Windows 7 Home Premium 32-bit 
MonitorPowerCaseMouse
Some Samsung. Corsair CX600 NZXT Tempest A4Tech X7 
Mouse Pad
Bundled Black Ops Mousepad lol 
CPUMotherboardGraphicsRAM
Intel i5-4210H MSI MS-16GF GTX 850M 8GB DDR3 
Hard DriveOptical DriveOSKeyboard
WDC WD5000 HL-DT-ST DVDRAN GTA0N Windows 8.1 by Steelseries 
Audio
Dynaudio 
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Reply
1155 POWER
(16 items)
 
AMD Heater
(13 items)
 
 
CPUMotherboardGraphicsGraphics
i5 2500k 4,6Ghz Asus Maximus IV Extreme Palit GTX 560 Ti Sonic Gigabyte GTX 560 Ti Overclocked 
RAMHard DriveHard DriveCooling
8GB G.Skill Sniper 1886MHz Seagate 500GB and Samsung 500GB Samsung 840 SSD Corsair H50 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit BenQ XL2411Z Steelseries Merc Stealth Nox Apex 800w 
CaseMouseMouse Pad
Antec Lanboy Air Logitech G400s Steelseries Qck Mass 
CPUMotherboardGraphicsRAM
AMD 955 BE Asus Crosshair Formula II nVidia GTX 260 Core 216 55nm Kingston DDR2 4GB 800Mhz 
Hard DriveOptical DriveCoolingOS
Western Digital 500GB Some cheap thing (at least it's black) Modded AMD Stock Cooler Windows 7 Home Premium 32-bit 
MonitorPowerCaseMouse
Some Samsung. Corsair CX600 NZXT Tempest A4Tech X7 
Mouse Pad
Bundled Black Ops Mousepad lol 
CPUMotherboardGraphicsRAM
Intel i5-4210H MSI MS-16GF GTX 850M 8GB DDR3 
Hard DriveOptical DriveOSKeyboard
WDC WD5000 HL-DT-ST DVDRAN GTA0N Windows 8.1 by Steelseries 
Audio
Dynaudio 
  hide details  
Reply
post #5 of 9
Quote:
Originally Posted by MoPar Kid View Post

Sorry, how do you mean pull power from both PSU and outlet? It has a CMOS button on the back I/O panel, but the manual isn't real clear on how to use it.

Thanks

Pull the plugs. What don't you understand? Pull the plug that goes into the PSU, and also pull the plug that goes into the wall outlet. Pull both ends. Let the power drain. Then plug both ends in.

To use the CMOS button, you press it. It's pretty simple.

redface.gif
post #6 of 9
Thread Starter 
Quote:
Originally Posted by BiG StroOnZ View Post

Pull the plugs. What don't you understand? Pull the plug that goes into the PSU, and also pull the plug that goes into the wall outlet. Pull both ends. Let the power drain. Then plug both ends in.

To use the CMOS button, you press it. It's pretty simple.

redface.gif

Why would I need to unplug both ends??? I wasn't sure if the system needs to be on or off or unpluged or if you need to hold it down for a length of time etc. Did you fail to acknowledge that this is my first build thumb.gif
post #7 of 9
Quote:
Originally Posted by MoPar Kid View Post

Why would I need to unplug both ends??? I wasn't sure if the system needs to be on or off or unpluged or if you need to hold it down for a length of time etc. Did you fail to acknowledge that this is my first build thumb.gif

Shut the system off. Pull the end that connects into the PSU. Then also pull the end that connects into the wall. Leave it unconnected for 10-20 seconds. Then plug everything back in. Press the CMOS button, and turn on your computer. All your defaults will have been reset in the bios. Then after you do that. Try shutting down the computer again and see if your fans stay on.

I realize this is your first build, but this is pretty basic stuff here. There is absolutely nothing complicated whatsoever about what I'm describing for you to do. You are making it a more complicated matter than it is, especially since I've been very descriptive about what you are suppose to do. Realize something about computers, the most important aspect of working on computers - like almost anything in life - is having confidence. If you don't have any confidence and are scared, you will most likely end up breaking something out of fear. Computer building 101. smile.gif
post #8 of 9
Thread Starter 
Quote:
Originally Posted by BiG StroOnZ View Post

Shut the system off. Pull the end that connects into the PSU. Then also pull the end that connects into the wall. Leave it unconnected for 10-20 seconds. Then plug everything back in. Press the CMOS button, and turn on your computer. All your defaults will have been reset in the bios. Then after you do that. Try shutting down the computer again and see if your fans stay on.

I realize this is your first build, but this is pretty basic stuff here. There is absolutely nothing complicated whatsoever about what I'm describing for you to do. You are making it a more complicated matter than it is, especially since I've been very descriptive about what you are suppose to do. Realize something about computers, the most important aspect of working on computers - like almost anything in life - is having confidence. If you don't have any confidence and are scared, you will most likely end up breaking something out of fear. Computer building 101. smile.gif

Dude I build motors from V8's, V6's, V twin harleys, automatic transmissions, transfer cases, differentials. This is child's play to me. I still don't see why Id need to unplug both ends of the power cord? Seems a lil redundant to me. As for the cmos clearing, I know usually you have to pull the battery for a couple hours cuz the capacitors hold residual power. Im not familiar with a cmos button. That said, I was unclear how to use it. You did NOT specify HOW to use the button in you first reply. Therefore don't undermine or patronize me.

Anyway, I'll try it later tonight when I get home.
post #9 of 9
Quote:
Originally Posted by MoPar Kid View Post

Dude I build motors from V8's, V6's, V twin harleys, automatic transmissions, transfer cases, differentials. This is child's play to me. I still don't see why Id need to unplug both ends of the power cord? Seems a lil redundant to me. As for the cmos clearing, I know usually you have to pull the battery for a couple hours cuz the capacitors hold residual power. Im not familiar with a cmos button. That said, I was unclear how to use it. You did NOT specify HOW to use the button in you first reply. Therefore don't undermine or patronize me.

Anyway, I'll try it later tonight when I get home.

thats great then you should have no problem unplugging a psu cable from the unit or the wall. you says its childs play then complain about not understanding what im explaining to you. the reason why you need to unplug both ends is to drain the psu all the way completely. its redundant because many computer problems can be fixed by taking simple extra measures. asrock boards have a cmos button so you dont have to pull the battery. the cmons button is typically just a button. to use it you press it in. as described in my other reply. if you think youre being patronized thats your reaction, im trying to help you the best to my ability by troubleshooting your problem. if you are going to give me an attitude this will be my last reply and someone else can help you instead if they want to or you can figure it out yourself.
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